2/10 Terrible
Yingjiao
25 Aug 2025
The hair drier of the room was broken, the front desk people came to look and said he would find a portable one if they do, but he didn’t return with one and didn’t tell me they didn’t have one. I called them and found out they had no one, so I asked if they had other rooms I could use the hair driver, but he said the rooms were all sold out. I checked online and found there were still a lot of rooms left.
The next day we checked out but I found my melatonin and some Danish pastries were left in the fridge. I came back to front desk after lunch. Another front desk people went to the room and found no melatonin and pastries. I suspected the cleaner threw them away but the front desk people insisted that it was impossible for them to throw away guests’ stuff. It looks like I was lying. How could we possibly drive back if we have the stuff with us? Especially the stuff was stored in the fridge.
Overall, this hotel has terrible service and I will never choose this brand again.
Yingjiao
Stayed 1 night in Aug 2025























