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Cocoa Boutique Hotel

4.5 star property

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Photo gallery for Cocoa Boutique Hotel

Rooftop terrace
Lobby lounge
View from room
Front of property
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Bar
  • Room service
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Mount Kenya Road off links Road, Nyali, Mombasa, 34340
  • Place, Nyali Beach
    ‪8 min walk‬
  • Place, Wild Waters
    ‪20 min walk‬
  • Place, Bamburi Beach
    ‪7 min drive‬
  • Airport, Mombasa (MBA-Moi Intl.)
    ‪16 min drive‬

Room options

View all photos for Room

Premium bedding, minibar, in-room safe, desk

Room

  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite, 1 King Bed, Sea View

Executive Suite, 1 King Bed, Sea View | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Sea View

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Cocoa Boutique Hotel

Luxury hotel on the beach, with outdoor pool
Guests of this beach hotel will appreciate convenient on-site amenities such as a steam room and massage/treatment rooms.
Cocoa Boutique Hotel offers 18 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a sauna.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include massages.
During your stay at Cocoa Boutique Hotel, you're just a quick walk from Nyali Beach. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Main Restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room and a sauna
  • Steps from Nyali Beach and 15 minutes on foot from Wild Waters
  • Airport shuttle service available for a fee
Cocoa Boutique Hotel offers its guests an outdoor pool and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Spa services, a terrace, and barbecue grills are also featured at the luxury Cocoa Boutique Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Cocoa Boutique Hotel was completed in 2016.

Smoking is allowed in designated areas at this 4.5-star Mombasa hotel.

Main Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Main Restaurant

Things to do

  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Massage

Accessibility

  • No lift

More

  • 5 floors
  • Built in 2007
  • Designated smoking areas (fines apply)
  • Mosquito nets
  • Renovated entire property - 2016

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20.00 per person (one-way)
  • Rollaway bed fee: USD 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Cocoa Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sun Africa Beach Resort Mombasa
Sun Africa Beach Resort
Sun Africa Beach Mombasa
Sun Africa Beach
Sun Africa Beach Resort
Cocoa Boutique Hotel Hotel
Cocoa Boutique Hotel Mombasa
Cocoa Boutique Hotel Hotel Mombasa

Reviews

Cocoa Boutique Hotel Reviews

6.8

6.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 15 out of 41 reviews
Rating 8 - Good. 9 out of 41 reviews
Rating 6 - Okay. 3 out of 41 reviews
Rating 4 - Poor. 4 out of 41 reviews
Rating 2 - Terrible. 10 out of 41 reviews

Reviews

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

skip it, dirty, non functioning etc..

skip it, nothing is working, worst experience ever no one helped paid money and left
Stayed 1 night in Jun 2025

2/10 Terrible

Shumbelay

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Before booked this hotel please think about more than 10 times I don’t want be disappoint like us ,the room is never clean at all,the bathroom room dirty,the toilet not flush,the toilet seat loose,the floor is damaged ,the fridge is dirty. In case of the issue of the room we changed 3 rooms but all the same.but one fact the staff member look friendly I don’t know why the job was not done.
Stayed 1 night in May 2025

2/10 Terrible

Sajid

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There were lots of issues in the hotel: the AC was not cooling, there was no internet, old bedsheets/towels, no phone, bread was served with a fly, etc. So we complained to the management, and they accommodated us in their other hotel, Cocoa Luxury, with a premium room and a complimentary extended stay for 4 hours. I feel this hotel needs a complete change.
Stayed 2 nights in May 2025

2/10 Terrible

Kadar

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
I think they should close it down for renovation. Also, the pictures on the website are misleading and does not look like anyway near. Don’t book it.
Stayed 4 nights in Jan 2025

2/10 Terrible

alan

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Gavin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Remarkable historic building with large rooms and spacious cool lounges, balconies and interior in Moroccan riad style. Staff were delightful (thank you Lilian for arranging so much our trip!), food delicious (thank you chef Bukari!) including breakfasts and dinners overlooking the beach and ocean. Amazing location with nice pool and in the right area for enjoying the ocean while exploring Mombasa. Unfortunately, however, the owners have neglected the building has been very neglected with the lovely fountains without water, everything dusty, towels with holes, etc. Lack of cleanliness / clearing food causes flies in the dining area. It's a real shame because this is a gem of a place. The owners need to give it the love that their staff do.
Stayed 4 nights in Dec 2024

6/10 Okay

Frankie

Liked: Staff & service
The staff was excellent. I felt the price for the place was high in comparison to some other places in Mombasa. The room was smaller than expected. I enjoyed the pool, and food was good.
Stayed 1 night in Nov 2023

4/10 Poor

YE

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
All the facilities are old and lack of maintenance. Dining choice is very basic and many flies in the dining area. Overpriced compared with its condition.
Stayed 3 nights in Nov 2023

10/10 Excellent

Tyson

Stayed 3 nights in Oct 2023

8/10 Good

Joanne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 3 nights in Aug 2023

10/10 Excellent

Abdi

Liked: Cleanliness, staff & service, property conditions & facilities
Incredibly pleasant and helpful staff. Great location with incredible views. Ability to take stroll along early mornings or evenings. Indian Ocean few feets away, so calming and constantly at your service providing the perfect cool down. Beautifully maintained public pool for your use.
Stayed 4 nights in May 2023

6/10 Okay

Christa

Stayed 2 nights in Mar 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property, so there are some things that are not perfect. I would stay here again with no hesitation and actually would prefer this over a fancy hotel any day because I like the peace and quiet. We stayed Sunday, Monday and Tuesday nights. There was no crowd and no loud music. Again, perfect for me. The entire area was clean and safe. Parking was secure. The place is well off the main roads, so there is zero noise from traffic and the only foot traffic is on the beach. Very safe. This hotel is pretty far away from the other hotels, so the beach area was always quiet. The people who sell things are all around the other hotels. Walking distance if you want to see it, but we didnt have to deal with them non-stop, so we were able to relax. A/c was good, but we left the windows open and were very comfortable day and night (Early March). Maybe it was just the time of year, but we didnt see 1 mosquito. No screens on the windows and our bed didnt have a mosquito net....but we didnt need them either. We were on the top floor, beach side. Wifi was enough to check email, but not good enough for social media or streaming. Buy a mobile data package if you need it. SafariCom worked well for us. The hotel food was good and the staff was great. Zero complaints. Roberto's Italian restaurant is a must and is only a couple minutes away by car.
Stayed 3 nights in Mar 2023

10/10 Excellent

Imelda

8/10 Good

Keith

Stayed 1 night in Jun 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you appreciate nonstop ocean views, clean/air conditioned rooms, helpful/gracious/professional staff, great food and a nice ocean breeze…you will love this resort. There was a view of the Indian Ocean from every step I took on the property (including both rooms I had) other than the wash room and the elevator. There are open sitting rooms and balconies on each floor that offer comfortable seating and more views of the Indian Ocean. If you require more…you can sit in the lobby, on the patio or at shaded tables on the lawn. The exchange between the ocean and the resort is so engaging and uninterrupted, I completely forgot the busy/noisy streets of Mombasa were a couple of hundred meters away. I came for a week and stayed two. The staff is: friendly, courteous and professional. The management is: available, interested, engaged and helpful without being intrusive. I could not have asked for more.
Stayed 11 nights in Mar 2022

8/10 Good

rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite spots in Mombasa.
Stayed 1 night in Mar 2022

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2020

4/10 Poor

Freddy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The view to the beach is the only thing nice about this place. Bathroom was dirty nothing modern towels dirty walls dirty. Flies all over during breakfast. Only stayed cause all other places were booked.
Stayed 3 nights in Oct 2019

2/10 Terrible

Sho, Okc

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique, looks run down, online pictures don’t show the wear and tear.
Stayed 1 night in Oct 2019

8/10 Good

Lars

Liked: Cleanliness, staff & service, room comfort
Great boutique hotel but could use a bit of renovation.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel, rooms and staff fully followed up

Great Hotel, specious rooms and common areas, lobby is inviting, service minded staff, very helpful, great pool, and lawn area,balcony at my room was amazing and was used much. great bathroom and i can't find any negative to write here. i would go there again any time.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Amazing service and location

Great Hotel, High under the roof, amazing view and specious rooms and public areas was great. The pool area and sunbeds was also great. Was right on the beach. lawn area was well maintained. the room had a great balcony that was a pleasure to use. Would recommend this Hotel highly. would love going back to this hotel.
Stayed 1 night in Apr 2019

8/10 Good

Alexey, Juba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room with see view is really great. I’d recommend it to my friends
Stayed 2 nights in Mar 2019

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique hotel outside of Mombasa

There are a lot of choices in Nyali (location of hotel) but this is the second time I returned to Sun Africa. This is a boutique hotel with tons of character. The rooms are impressive and unique. Staff is very friendly and the hotel is clean. So whether you are on business or vacation--this hotel is an excellent choice.
Stayed 2 nights in Dec 2018