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SureStay Hotel by Best Western Morganton

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Morganton

Exterior
Fitness facility
Property amenity
Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, rollaway beds
Lobby

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Breakfast included
  • Air conditioning

Explore the area

Map
1100 Burkemont Ave, Morganton, NC, 28655
  • Morganton Heights
    ‪18 min walk‬
  • North Carolina School of Science and Math - Morganton Campus
    ‪21 min walk‬
  • Catawba River Greenway - Greenlee Ford & River Village Sections
    ‪5 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

SureStay Hotel by Best Western Morganton

Hotel in Morganton with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Morganton offers 43 accommodations with washers/dryers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Morganton. During your stay, you'll be within walking distance of Western Piedmont Community College. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a 24-hour gym
  • 13 minutes on foot from Western Piedmont Community College and a 2-minute drive from Rock Pile Farm And Stump Farm Forestry Center
Free breakfast is available daily. Public spaces have free WiFi. A 24-hour fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly SureStay Hotel by Best Western Morganton. Self parking is free. A complete renovation of SureStay Hotel by Best Western Morganton was completed in August 2022.

This Morganton hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Built in 2002
  • Renovated entire property - August 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 12 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Days Inn Morganton
Days Inn Motel Morganton
Days Inn Wyndham Morganton Motel
Days Inn Wyndham Morganton
Surestay By Best Morganton
Days Inn Suites by Wyndham Morganton
SureStay Hotel by Best Western Morganton Hotel
SureStay Hotel by Best Western Morganton Morganton
SureStay Hotel by Best Western Morganton Hotel Morganton

SureStay Hotel by Best Western Morganton Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 54 out of 153 reviews
Rating 8 - Good. 34 out of 153 reviews
Rating 6 - Okay. 24 out of 153 reviews
Rating 4 - Poor. 23 out of 153 reviews
Rating 2 - Terrible. 18 out of 153 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Lauren

Disliked: Cleanliness, property conditions & facilities
There was undisclosed construction, the air conditioning did not work, and there was mold in the shower
Stayed 1 night in Apr 2025

6/10 Okay

Emmie

Travelled with family
Liked: Staff & service
Disliked: Amenities
The staff was nice. The room was okay. But it was very noisy. Thin walls and loud kids and TVS . The bed was so hard that it hurt to sleep on it. The pillows were so small and thin it was impossible to get comfortable. On a card in the room it describes the breakfast as having all these wonderful things to eat. I went to get my food and there were some white bread a couple muffins cold cereal but no milk. The fridge was empty. I asked for some fresh fruit and he said sorry it’s all gone and we forgot to buy some. There were apples with brown spots on them and bad spots. I ask where the gravy and biscuits were and he said that they had never offered that. But the card in my room said they did as well as a huge selection of pastries and fresh fruit. Worst breakfast I ever saw. We left and went to Cracker Barrel. Oh, they are remodeling. Boxes everywhere. Definitely need some help

10/10 Excellent

Siobhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

M Tim

Stayed 1 night in Apr 2025

6/10 Okay

Jennifer

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Terrible

This hotel was completely disappointing. It was unclean and the service was poor. There was even a place in the bathroom that looked like urine which had not been cleaned from the previous stay. The breakfast bar was supposed to open at 6am. As at 7am, it was not open.We will never stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Billy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally great price and staff was very friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

shavonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying there and me and my husband will definitely stay there again
Stayed 2 nights in Mar 2025

8/10 Good

Erica

Liked: Cleanliness, staff & service, amenities
Over all was fair! Staff very nice and friendly! It’s the drug addicts I didn’t like!!!
Stayed 3 nights in Feb 2025

4/10 Poor

Tony

Disliked: Property conditions & facilities
Tv didn't work, people above us were loud
Stayed 1 night in Feb 2025

6/10 Okay

Marianne

Stayed 1 night in Jan 2025

10/10 Excellent

Partida

Stayed 1 night in Nov 2024

2/10 Terrible

Dylan

Business traveller
Liked: Property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Staff ... and bedbugs

The staff was very kind and apologetic when I found a bedbug in my bed the last night. No discount was offered but I was moved down the hall to another room. They were throwing away mattresses during my stay, so I assume there was a recent infestation and they were dealing with it. Perhaps I was just there for the tail end of it. Nonetheless, some kind of discount would have been nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Room was clean and comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Philippe, Hollywood

Disliked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

Leticia

Disliked: Cleanliness, staff & service, property conditions & facilities
I pulled up and they had no power. I didn't check in and still got charged
Stayed 1 night in Sep 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel closed due to hurricane and no one made contact to advise of this
Stayed 1 night in Sep 2024

6/10 Okay

David, Cincinnati

Travelled with partner
Liked: Staff & service
Cleanliness was just OK. No coffee available at breakfast due to the coffee maker being out of service.
Stayed 1 night in Sep 2024

2/10 Terrible

Patricia

Disliked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

JAMES

Business traveller
Disliked: Cleanliness, staff & service, amenities
They did NOT have any power OR water when I got there. They had certainly not let people know that fact. I did not stay after driving for 3 hours. I finally found another hotel and got into a room now, at 3:30 A.M. I've never been more disappointed. I should not be held accountable to pay for this booking when I did not stay there. The managers told me they were only open for people with extreme situations, like there home had been destroyed.
Stayed 1 night in Sep 2024

10/10 Excellent

Brittany Kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in, nice room, safe neighborhood, no problems
Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca

Stayed 1 night in Sep 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024