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Taj Santacruz

5.0 star property

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Photo gallery for Taj Santacruz

Exterior
Interior
2 restaurants, lunch, dinner served; international cuisine
Grand Luxury Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea | View from room
Outdoor pool, open 9:00 AM to 7:30 PM, pool umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Air conditioning

Explore the area

View in a map
Chhatrapati Shivaji Intl. Airport, Domestic Terminal, Santacruz East, Mumbai, Maharashtra, 400099
  • Place, MIDC Industrial Estate
    ‪4 min drive‬
  • Place, Juhu Beach
    ‪4 min drive‬
  • Place, U.S. Consulate General
    ‪6 min drive‬
  • Airport, Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪2 min drive‬

Room options

View all photos for Presidential Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea

Presidential Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea | View from room

Presidential Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea

  • 483 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Luxury Room, 1 King Bed, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Luxury Room, 1 King Bed, Pool View

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Luxury Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(8 reviews)
  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Taj Club, Club Room, 2 Single Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Taj Club, Club Room, 2 Single Beds, City View

  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Grand Luxury Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea

Grand Luxury Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea | 1 bedroom, premium bedding, minibar, in-room safe

Grand Luxury Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea

  • 146 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed (Tranquility)

Luxury Room, 1 King Bed (Tranquility) | 1 bedroom, premium bedding, minibar, in-room safe

Luxury Room, 1 King Bed (Tranquility)

9.6 out of 10
Exceptional
(15 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Taj Club, Club Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Taj Club, Club Room, 1 King Bed

  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea

Luxury Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea | View from room

Luxury Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea

10.0 out of 10
Exceptional
(1 review)
  • 121 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | View from room

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 74 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Taj Club, Club Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Taj Club, Club Room, 1 King Bed, City View

  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Luxury Room, 2 Single Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Luxury Room, 1 King Bed (Runway View)

Luxury Room, 1 King Bed (Runway View) | View from room

Luxury Room, 1 King Bed (Runway View)

8.8 out of 10
Excellent
(5 reviews)
  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds (Runway View)

Luxury Room, 2 Single Beds (Runway View) | 1 bedroom, premium bedding, minibar, in-room safe

Luxury Room, 2 Single Beds (Runway View)

  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Taj Club, Club Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Taj Club, Club Room, 1 King Bed

  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Taj Santacruz

Luxury hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
Taj Santacruz offers 279 accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. A pillow menu is available. 40-inch LED televisions come with DVD players. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.
Jiva Spa has 2 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic and reflexology. Children under 5 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
Our customers tell us that they can't get enough of the helpful staff at Taj Santacruz. During your stay, you'll be within walking distance of Nanavati Super Speciality Hospital. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Tiqri, a coffee shop that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, Ayurvedic treatments or hot stone massages at Jiva Spa
  • Services include babysitting, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • 2.6 mi (4.2 km) from MIDC Industrial Estate and 2.7 mi (4.3 km) from Juhu Beach
  • Airport shuttle service available for a fee
Taj Santacruz offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 15000 square feet (1394 square metres) and includes a conference centre. A sauna, spa services, and multilingual staff are also featured at the luxury Taj Santacruz. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Mumbai hotel.

The hotel hosts a free manager's reception daily.
Tiqri – This coffee shop specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
China Inc. – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Rivea – This fine-dining restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required. Open selected days.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: INR 1,500 for adults and INR 750 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception

Restaurants on site

  • China Inc.
  • Rivea
  • Tiqri

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (15,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV
  • DVD player
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Meals are not included in the breakfast and half board rates for children age 11 and younger.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Taj Santacruz

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 4250 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 1500 for adults and from INR 750 for children
  • Airport shuttle fee: INR 1500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 4250 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Taj Santacruz offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 7:30 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 4-device limit.

Property is also known as

Taj Santacruz Hotel Mumbai
Taj Santacruz Hotel
Taj Santacruz Mumbai
Taj Santacruz
Taj Santacruz Hotel
Taj Santacruz Mumbai
Taj Santacruz Hotel Mumbai

Taj Santacruz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 466 out of 613 reviews
Rating 8 - Good. 77 out of 613 reviews
Rating 6 - Okay. 31 out of 613 reviews
Rating 4 - Poor. 14 out of 613 reviews
Rating 2 - Terrible. 25 out of 613 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Madhan Mohan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Madhan Mohan

Stayed 1 night in Jul 2025

8/10 Good

Ashwin G

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the Taj Santacruz is an excellent hotel to stay in the Vile Parle, Mumbai area. Its proximity to the T1 airport terminal makes this hotel the # 1 choice for me and perhaps others. The one issue we did face is with microwave oven hygiene as we were travelling with a toddler and we had requested for a microwave oven in our room. However, once this issue was reported, the management staff at the Taj went above and beyond to help us, correct the issue and make our stay as comfortable as it could be. Great place for families and if travelling with young kids, amazing food and the runway view rooms are a stress buster!
Stayed 4 nights in Jul 2025

4/10 Poor

Raja

Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Shahina

Stayed 1 night in Jul 2025

10/10 Excellent

Mufaddal

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome time, my kids loved it!
Stayed 1 night in Jun 2025

4/10 Poor

Anindya, Vancouver

Business traveller
Major problems with reservation extension in this hotel. I wanted to extend the room by one night (from July 4 to July 5). Should have been easy! No! I spoke with reception and the person confirmed my room was extended till July 5. Next morning (july 3)I went down to lobby and forgot my room key. Went to reception, they said they could not find my room extension for July 5. Then confirmed they found it and gave me my key. This morning (July 4) I got a call from reception enquiring about my checkout time! I told them my room was extended till tomorrow, July 5. They, again, could not find the extension on my reservation and said they will call back. No call! I went down to reception this afternoon after discovering my room key wasn't working. Reception told me my reservation was terminated as I was to check out today, July 4! No reservation extension was made in the system! Then she dug in further and found that my reservation as actually made from July 5-6! So she made a new booking in the system for me! 4th time the charm, I hope! Incredible ineptitude on display by the reservation team! Will not stay here again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Shivani

Stayed 1 night in May 2025

10/10 Excellent

George, Chesterfield

Stayed 3 nights in Jun 2025

10/10 Excellent

ANUP

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Gaurang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and we loved everything ❤️
Stayed 4 nights in Jun 2025

2/10 Terrible

Neeraj, Summit

Travelled with family
Following a botch by our airline in getting us to Mumbai on time, the hotel was uncompromising on accommodating changes to our itinerary. Previously, it took several reminders to contact the hotel (including a call when I was placed on hold for 25 minutes and abandoned) to line up concierge needs.
Stayed 1 night in Jun 2025

10/10 Excellent

Kailash

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good property to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Tamjeed

Stayed 3 nights in Apr 2025

10/10 Excellent

vinayak

Stayed 1 night in May 2025

10/10 Excellent

Anshita

Stayed 1 night in Apr 2025

10/10 Excellent

Ajinkya

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Rajesh Kumar

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Its been a pleasant stay and staff has been so friendly in accommodating the requests.
Stayed 1 night in May 2025

10/10 Excellent

Marissa Aarti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Manan

Stayed 1 night in Apr 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

DURAIYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Lalit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great confirt

Comfortable location and room details perfect with service
Stayed 4 nights in Apr 2025

10/10 Excellent

Mehul

Stayed 1 night in Apr 2025

10/10 Excellent

Avishkar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025