6 Nov 2023 by Romany Tadros
Dear Mr. Kashiup,Thank you for bringing this to our attention. We are sorry to hear that your experience with us was unsatisfactory. We take great pride in maintaining a high standard of cleanliness throughout our property, and we apologize for any areas that fell short of your expectations.Please rest assured that we have taken immediate action to address these issues and improve our housekeeping procedures. We appreciate your feedback and hope that you will give us another chance to provide you with the best possible stay in the near future.Sincerely,Hotel Management.
6 Feb 2020 by Vincent Le Gorrec
- Dear Guest, Thank you for sharing your feedback in connection to recent stay at our property. We value your comments shared and the same is been informed to the concerned department head for further improvisations. The hotel offers complimentary shuttle service to the nearest mall like The Avenues, MGM Mall and Panorama Mall. We are sorry to read that our team did not communicate this information to you. We hope that you will return soon and enjoy to stay with us at Fraser Suites Muscat. Best Regards, Vincent Le Gorrec General Manager
13 Jan 2019 by Fraser Suites Muscat
Dear Guest, Thank you for the feedback , we look forward to welcome you back at Fraser Suites Muscat
Fraser Suites Muscat offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. A 24-hour business centre and meeting rooms are available. WiFi is free in public spaces. A children's pool, spa services, and a terrace are also featured at the luxury Fraser Suites Muscat. Free self parking and valet parking are available. This 5-star Muscat aparthotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Fraser Suites Muscat offers 120 air-conditioned accommodations with minibars and a safe. This individually furnished accommodation has separate sitting areas and includes dining tables. Beds feature premium bedding. LED televisions come with cable channels. Accommodation at this 5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. This Muscat aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11 AM.
The Oak – This coffee shop specialises in international cuisine and serves breakfast, lunch and dinner.
Hamra Shisha Lounge – This restaurant specialises in international cuisine and only serves dinner. Open daily.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Spa. Services include massages. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
