6/10 Okay
Cassey
Travelled with family
19 Apr 2025
Hard to rate this hotel. The ppl that work the resort are very kind. The resort is very laid back and family oriented.The rooms are clean,especially with how busy it is and the pools and hot tubs are kept up with. The restaurant had one waitress Sophia that was attentive, she worked breakfast. The others that we encountered either didn't talk to us or didn't pay attention to the things that we needed, such as silverware or sauces we asked for. Many employees in the restaurant just standing around at all times. Very hard to get ahold of anyone at the resorts front desk by calling ( even with the direct number), vending machine ate our money. I accidentally left my child's blanket and have left 2 messages and haven't heard from them yet. I offered to pay to have it shipped back. No bathroom in, at, or near the pools. Have to go to the 2nd floor and it's only 1 person bathrooms. Just 1 mens and 1 woman's so you will wait a while. With that said, the resort is large and lots of pools and hot tubs so it's not too crowded. They have live music outside Friday-Sunday and an outdoor tiki bar and we really enjoyed that. We were there for 4 nights and 5 days and didn't have any issues with any bugs.
The resort is not within walking distance of very much. Be prepared to uber. If you rent a vehicle,parking is an additional cost.
Cassey
Stayed 4 nights in Apr 2025