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Mercure Nagoya Cypress

4.0 star property

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Photo gallery for Mercure Nagoya Cypress

Restaurant
Reception
Meeting facility
Exterior
Down duvets, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
2-43-6 Mei-eki, Nakamura-ku, Nagoya, Aichi-ken, 450-0002
  • Place, Nagoya Station Tourist Information Center
    ‪7 min walk‬
  • Place, Osu Shopping District
    ‪20 min walk‬
  • Place, Nagoya Castle
    ‪2 min drive‬
  • Airport, Nagoya (NGO-Chubu Centrair Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Down duvets, minibar, in-room safe, desk

Standard Double Room, 1 Double Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds | Down duvets, minibar, in-room safe, desk

Deluxe Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Down duvets, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Down duvets, minibar, in-room safe, desk

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed | Down duvets, minibar, in-room safe, desk

Privilege, Room, 1 Queen Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 2 Single Beds

Privilege, Room, 2 Single Beds | Down duvets, minibar, in-room safe, desk

Privilege, Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

Down duvets, minibar, in-room safe, desk

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Nagoya Cypress

Hotel with a restaurant, near Nagoya Castle
A restaurant, a bar/lounge and self parking are available at this hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Mercure Nagoya Cypress offers 115 accommodations with minibars and a safe. Beds feature down duvets. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at Mercure Nagoya Cypress, you're just a quick walk from Lucent Tower. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Just a 2-minute drive from Osu Shopping District and 5 minutes from Nagoya Castle
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. Mercure Nagoya Cypress also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Nagoya hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Mercure Nagoya Cypress has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,475 for adults and JPY 1,375 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Shopping centre

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3 meeting rooms

Spa

  • In-room massages

Accessibility

  • High-pile carpet in room
  • Lift

More

  • 11 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 4800 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2475 for adults and from JPY 1375 for children
  • Self-parking fee: JPY 1500 per day (in/out privileges)
  • Rollaway bed fee: JPY 4800 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Cypress Mercure Nagoya
Cypress Nagoya
Mercure Cypress
Mercure Cypress Hotel
Mercure Cypress Hotel Nagoya
Mercure Cypress Nagoya
Mercure Nagoya
Mercure Nagoya Cypress Hotel
Nagoya Cypress
Accor The Cypress Nagoya
Nagoya Sofitel
Sofitel Nagoya
Mercure Nagoya Cypress
Mercure Nagoya Cypress Hotel
Mercure Nagoya Cypress Nagoya
Mercure Nagoya Cypress Hotel Nagoya

Mercure Nagoya Cypress Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 194 out of 465 reviews
Rating 8 - Good. 184 out of 465 reviews
Rating 6 - Okay. 60 out of 465 reviews
Rating 4 - Poor. 20 out of 465 reviews
Rating 2 - Terrible. 7 out of 465 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dan

Stayed 1 night in Jul 2025

8/10 Good

Jimmy Heng Chai

Stayed 5 nights in May 2025

10/10 Excellent

Megan, Indiana

Liked: Cleanliness, staff & service, property conditions & facilities
It was the nicest place we stayed while in Japan for 2 weeks. Rooms were spacious, and the staff was wonderful!
Stayed 1 night in Apr 2025

8/10 Good

Tatsuro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s older, but well kept with nice rooms.
Stayed 1 night in Feb 2025

6/10 Okay

Elizabeth

Travelled with family
Liked: Staff & service
The property is super accessible and convenient. The rooms were super dated and the bed was really uncomfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

TAKAYUKI

Stayed 1 night in Jan 2025

10/10 Excellent

Tomohiro, Evanston

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near enough yet far enough

Great location since it’s walking distance to the Nagoya station but offers the right distance away from the hustle and bustle. Staff were friendly & accommodating. Breakfast decent. Lacks a driveway for proper ingress & egress but overall it was a very good stay! Kudos and thank you!
Stayed 3 nights in Nov 2024

10/10 Excellent

LORENZO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent several days at this property while in Nagoya and have only very good things to say. Yes, location is very convenient, a few minutes on foot from the main train station, with many dining options. Yes, room was spotless and quiet, and housekeeping was flawless. Yes, breakfast had many choices (Asian and Western) and breakfast service was impeccable. Service however was where the hotel and its staff shine. Hotel service was exceptional. Every staff member I encountered, from the front desk to housekeeping, was friendly and professional, always ready to help with anything I needed, whether it was providing local recommendations, solving problems (I had left an item at the hotel and they were able to get it back to me hundreds of miles away) or simply greeting me with a smile each day. A warm thank you to the front desk and all the staff.
Stayed 5 nights in Oct 2024

10/10 Excellent

KEIKO

Stayed 5 nights in Oct 2024

10/10 Excellent

Tatsuro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a bit older, but rooms are clean and big. Walking distance from station and entertainment.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

kotomi, Alameda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newish hotel in the convenient walkable area. You can walk to Nagoya station- Shinkansen, JR, Kintetsu, Bus to Shirakawa-hi, Takayama or Kanazawa. Room is stylish and has enough electric and usb ( both A and C) outlets close to the bed. My room had a desk, fridge, water boiler, safe. Shower room had a speaker from the TV. You can get amenities ( tea bags etc) from the 1 st floor. There was no coffee makers nor coffee amenities at the amenity area on the 1 st floor. You can get coffee in the morning using welcome drink coupon from the 1 st floor restaurant. The older man at the coffee area was grumpy and rather rude. But all front staff were nice. I recommend buying coffee at Lawson convenience store across the street.
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

New Year holidays

Hotel staff was very supportive and friendly, they helped with all the questions and requests I had.
Stayed 1 night in Jan 2024

10/10 Excellent

Ying Ki Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Size of room and location are very good. Staff service is polite but not particularly warm.
Stayed 1 night in Jan 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, however the bathroom drain had a weird smell after flushing.
Stayed 2 nights in Nov 2023

6/10 Okay

GUILLAUME, ALISO VIEJO

Travelled with group
Disliked: Cleanliness
Positive : The hotel propose large rooms for a fair price. Negative : - Into 2 weeks in the hotel, my room has never seen the vacuum cleaner - Breakfast is supposed to be till 10am, but in reality between 9:15 and 09:30, they start to remove the food ! Not a lot of choice for the food proposed and really cheap food. Far from the normal japanese standart, considering the price requested of the breakfast.
Stayed 4 nights in Jul 2023

8/10 Good

Maki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Joan

Liked: Cleanliness
Stayed 2 nights in Apr 2023

10/10 Excellent

XIAO

Stayed 1 night in Mar 2023

10/10 Excellent

Tomoko

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
よくない口コミもありましたが、気にならない程度だったので、利用させていただきました。結果とても満足いく滞在となりました。駅から近く、周辺の同じ程度のホテルに比べてリーズナブルで、スタッフも親切でした。広くてマットレスもよく、快適な滞在となりました。
Stayed 1 night in Mar 2023

8/10 Good

Glen

Liked: Cleanliness, staff & service, room comfort
Clean and functional and room size spacious for Japanese hotel. Somewhat dated. Didn’t try the restaurants as seem quite pricey compared to what you get outside. Very disappointed the gym is open only in the afternoons, has to be reserved and incurs a few.
Stayed 1 night in Feb 2023

4/10 Poor

Katherine

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is really old. The rooms are outdated and not cleaned well. The hallways smell like cigarettes even in non-smoking floors. We were supposed to stay here for 4 days and left after the first night. We found another hotel a walk away and it was clean, brand new and even cheaper than this place.