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Hotel Art Resort Galleria Umberto

4.0 star property
VIP Access

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Photo gallery for Hotel Art Resort Galleria Umberto

Daily buffet breakfast (EUR 15 per person)
Interior entrance
Deluxe Double or Twin Room | Premium bedding, minibar, in-room safe, individually decorated
Terrace/patio
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
Galleria Umberto I 83, Naples, NA, 80132
  • Place, Via Toledo
    ‪3 min walk‬
  • Place, Piazza del Plebiscito
    ‪5 min walk‬
  • Place, Molo Beverello Port
    ‪5 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪8 min drive‬
VIP Access
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Room options

View all photos for Deluxe Double or Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Double or Twin Room

9.8 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Triple Room

8.6 out of 10
Excellent
(4 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Mercure Napoli Centro Angioino
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.0 out of 5, Very good, 722 reviews
The price is €130
includes taxes & fees
24 Jan - 25 Jan
Mercure Napoli Centro Angioino

About this property

Hotel Art Resort Galleria Umberto

Baroque hotel with 24-hour front desk and bar/lounge
This hotel features a bar/lounge, a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 24-hour room service, concierge services and dry cleaning.
Hotel Art Resort Galleria Umberto offers 10 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Art Resort Galleria Umberto. During your stay, you're just a quick walk from Molo Beverello Port. Features include free WiFi in public areas and a free manager's reception, plus a bar.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Via Toledo and 8 minutes on foot from Molo Beverello Port
  • Airport, train station pick-up and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Art Resort Galleria Umberto. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

Smoking is allowed in designated areas at this 4-star Naples hotel.

The hotel hosts a free manager's reception daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 45 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Baroque architecture
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 22 lb per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 45 per vehicle (return, maximum occupancy 3)
  • Nearby parking fee: EUR 45 per day (3281 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Art Resort Galleria Umberto offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049A1FNMWWVCU
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Art Galleria Umberto
Art Galleria Umberto Naples
Hotel Art Resort Galleria Umberto
Hotel Art Resort Galleria Umberto Naples
Art Hotel Naples
Art Galleria Umberto Naples
Hotel Art Resort Galleria Umberto Hotel
Hotel Art Resort Galleria Umberto Naples
Hotel Art Resort Galleria Umberto Hotel Naples

Hotel Art Resort Galleria Umberto Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 195 out of 445 reviews
Rating 8 - Good. 154 out of 445 reviews
Rating 6 - Okay. 57 out of 445 reviews
Rating 4 - Poor. 15 out of 445 reviews
Rating 2 - Terrible. 24 out of 445 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Clare Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a beautiful galleria in centre of a busy shopping/food area. even though it was stunning architecture, at night the galleria had lots of homeless people in cardboard box homes. Staff at hotel were super friendly and helpful. Breakfast was fine, just basic, but we knew it was. Room was clean and up to standard. everything was walkable to shops and dining.
Galleria Umberto where hotel was
Galleria Umberto where hotel was
the busy roundabout near the shops by hotel
Naples
Stayed 5 nights in Sep 2025

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness
Decent room close to sites and restaurants.
Stayed 2 nights in Sep 2025

6/10 Okay

Colleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice location for dining and shopping
Stayed 4 nights in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Employés très attentif aux besoins des clients. Très bonne air climatisé. Matelas un peu trop ferme.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful art deco hotel, quiet, great location, nearby shops, restaurants, walking distance to Centro Storico and the port.
Stayed 3 nights in Sep 2025

8/10 Good

Anita

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The area around the galleria is a beautiful, architecturally stunning. The hotel staff was nice and we received a bottle of champagne on arrival. However it was difficult to access the hotel from the street. When we first arrived we had taken the ferry into the Port of Naples, there was not a Porter at the ferry or any clear instructions on how to get to the hotel. When we arrived to the hotel we had to bring multiple suitcases up a large staircase. I had asked the front desk for help but there’s only one person there so they could not leave or help us and additionally said that this service they normally offer. I think for any access points are difficult to bring up bags to the hotel and then subsequently to your room and a small elevator. They really need to have additional concierge services or porters to help bring luggage up. Also you have to use a little coin to operate the elevator which the front desk does give you but this was not told to us. In order to get in and out of the gate you have to press a certain button, again this is not that difficult but no one explained this to us at the front desk at time of arrival
Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely fantastic and quite unique

Absolutely fantastic and quite unique being located in an amazing setting
Stayed 2 nights in Aug 2025

6/10 Okay

Nisha

Liked: Staff & service
Convenient
Stayed 2 nights in Sep 2025

10/10 Excellent

Elaina

Stayed 2 nights in Aug 2025

10/10 Excellent

Stiven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Imogen

Stayed 3 nights in Aug 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and excellent staff

Stayed 3 nights in Aug 2025

10/10 Excellent

Anastasia

Stayed 1 night in Jul 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it all .. the lift was great but do ensure you arrive with 10 centime change .. I’ll say no more ..
Stayed 4 nights in Jul 2025

10/10 Excellent

John

Liked: Staff & service, amenities, property conditions & facilities
Great place to stay lot of history in the building
Stayed 3 nights in Jul 2025

2/10 Terrible

Alexyvania

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was hard to find the place. The entrance is hidden inside the shopping mall. They needed to give detailed instructions.,but they did not The room was nice, except the bath instead of the show. I struggled to climbed in and out. The staff was very helpful, good convenient location . I probably will come back
Stayed 3 nights in Jul 2025

8/10 Good

Elena

Liked: Amenities
My arrival to this hotel was tragic. My plane was Kate and I came after 12am. Taxi driver threw me out and said - this hotel. But there was no any sign. It was a shopping mall that was now dark, with closed shops, homeless people lying around with horrifying dogs. I went hysterical. Eventually someone helped me to give this hidden hotel. I think thrybfjoujd advised detailed hiccup find them. But they did not. The room was nice, the staff was very helpful. I did not like the high bath instead of a shower. It was hard to climb into it. It was a struggle . But the air condition was working well. there was a tea kettle, nice bed, room cleaned every day, good location, after you know how to find the place. So I will probably come back!
Stayed 1 night in Jul 2025

10/10 Excellent

AMY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very uniquely decorated hotel in a beautiful historical building. Hotel is on the fourth floor accessible through a security gate from the main mall. We had the junior suite which was renovated huge also with a very new contemporary bathroom with a whirlpool. Location is very convenient with access to lots of restaurants and shopping. And close to the meeting point for the hop on off sightseeing bus tours. The staff was super friendly and helpful. There is no parking on site. You have to park at nearby indoor parking lots at a cost of 35 to 50 euros.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in a beautiful building, a bit hard to find the entrance (it’s inside the galleria, on one of the entrances near the centre). The signs point down a dodgy street. Area is great for everything nearby!
Stayed 3 nights in Jun 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. While we only stayed one night to catch a flight to Athens the location allowed is to eat ship and do. Quick hop on and off bus tour in a short period of time.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness
Very unique property.
Stayed 4 nights in May 2025

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel
Stayed 2 nights in May 2025

10/10 Excellent

Mauricio, MIAMI

Stayed 2 nights in May 2025