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Villa Elisio Hotel & Spa

4.0 star property

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Photo gallery for Villa Elisio Hotel & Spa

Reception
Bar (on property)
View from room
Point of interest
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
29 Via Luca Samuele Cagnazzi, Naples, NA, 80136
  • Place, Naples National Archaeological Museum
    ‪11 min walk‬
  • Place, Piazza Dante
    ‪18 min walk‬
  • Place, Naples Underground
    ‪20 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Classic Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Comfort Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Comfort Double or Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed

View all photos for Family Quadruple Room

Minibar, in-room safe, desk, soundproofing

Family Quadruple Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Studio Suite

Minibar, in-room safe, desk, soundproofing

Junior Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite

Minibar, in-room safe, desk, soundproofing

Deluxe Studio Suite

  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Exclusive Studio Suite

Jetted bathtub

Exclusive Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds OR 1 Queen Bed and 2 Single Sofa Beds

View all photos for Luxury Studio Suite

View from room

Luxury Studio Suite

  • Sleeps 5
  • 2 Single Beds, 1 Single Sofa Bed and 1 Double Sofa Bed OR 1 Queen Bed, 1 Single Sofa Bed and 1 Double Sofa Bed

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About this property

Villa Elisio Hotel & Spa

Property with free breakfast, near Naples National Archaeological Museum
A bar/lounge, a snack bar/deli and spa services are available at this property. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 23 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with digital channels, and guests will also find room service and in-room massages.
Villa Elisio Hotel & Spa offers 23 air-conditioned accommodations with minibars and a safe. 107-cm flat-screen televisions come with premium digital channels. Bathrooms include bidets, complimentary toiletries and hairdryers.

This Naples property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us that they can't get enough of the helpful staff at Villa Elisio Hotel & Spa. During your stay, you're just a quick walk from Catacombe di San Gennaro. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property has 23 rooms. Each room includes amenities such as free WiFi and a flat-screen TV.
  • Air-conditioned accommodations with flat-screen TVs, minibars and room service
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute drive from Naples National Archaeological Museum and 6 minutes from Teatro di San Carlo
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at Villa Elisio Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Naples property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 107-cm flat-screen TV with premium digital channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Spa fee: EUR 70 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

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Villa Elisio Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 111 out of 186 reviews
Rating 8 - Good. 37 out of 186 reviews
Rating 6 - Okay. 14 out of 186 reviews
Rating 4 - Poor. 12 out of 186 reviews
Rating 2 - Terrible. 12 out of 186 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony, Bothell

Stayed 1 night in Sep 2025

6/10 Okay

Cathy

Liked: Staff & service
Hotel staff were exstremely helpfull. Rooms are comfortable, bathrooms roomy. No real amenities and garden area and furniture was dated. Overall good location in City Centre and convenient to sites.
Stayed 2 nights in Sep 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent!
Stayed 1 night in Sep 2025

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and very helpful and knowledgeable. The exterior patio furniture was broken and could be a liability!
Stayed 1 night in Sep 2025

8/10 Good

Raffay

Travelled with family
Liked: Cleanliness, staff & service
Bed too small in chateau
Stayed 1 night in Sep 2025

2/10 Terrible

Winnie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is far away from any atractions. Elevator was broken and our roo. Was at 3rd floor. Lack of shelf space in bathroom. Black mod around bathtub edge and windowsill. Forgot to provide us tissue papaer and condotioner for 1st day. We asked for another chair but never delivered to our room. The breakfast is way below average in Italy. We asked fro t desk to book us a taxi to Sorento when we checked out. She made the call and told us €140 and we agreed. After the taxi driver drove us out, he asked for €160. My husband negociated with him for €150 in cash and he agreed. This driver does not know how to use GPS and when he near Sorrento, he stopped many times to ask for directions. When he finally drop us off at the main square(not our our hotel), he demanded €200. My husband took out wallet and gave him €150. He grabed another €50 from my husband's hand. I wanted to call police but my husband worried that the taxi company and the driver related to gangster. The hotel staff totally let us down. We expected they would get us a reliable and professional driver. But she got us a guy who does not know how to use GPS and robbed money from us.
Stayed 3 nights in Sep 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Sally

Liked: Cleanliness, staff & service
The hotel is quite a bit of distance to walk from most places you want to go. The area is high in traffic and noisy but not as noisy as closer in. The bathrooms smelled musty. Everything was clean, breakfast was ok, the staff friendly. Could use some freshing up, some curtains were not hung correctly in the hallways and outdoor patio area is lacking in furniture and what is there is mostly broken.
Stayed 1 night in Sep 2025

4/10 Poor

Miriam

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff is friendly and kind. They’re the good part. Overall not a terrible stay but for what they’re charging this place is lacking significantly. No slippers or robes in room, bed is firm as a rock and cheap, pillows are huge and firm, not comfortable at all. Felt like what you'd probably find at a motel. No coffee machine in room either. Furniture is dated and there is a lot of repair issues in this hotel. Multiple times they asked me to allow a repair person in my room for issues taking place in other guests room. And while I refused to let anyone in my room they asked again. Imagine that inconvenience, while on vacation. It’s also about a 35 minute walk away from the central/ key areas. There is nothing special at all about this stay. I would not come back.
Stayed 6 nights in Sep 2025

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick 10 minute taxi ride to the airport. The staff was exceptionally kind and helpful.
Stayed 1 night in Aug 2025

6/10 Okay

Maria

Travelled with family and small children
Liked: Staff & service
Noisy
Stayed 1 night in Aug 2025

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing to the staff to the room. We stayed in the spa suite with our 2 kids. Traveling was easy by cab. We would definitely stay again
Stayed 2 nights in Jul 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, and perfect for our quick, three day trip in Naples.
Stayed 2 nights in Jul 2025

2/10 Terrible

Sharina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I tried to get my money back from this hotel because I cancelled after reading some google reviews. On the google reviews it said the pictures are not what it seems, a/c didn't work and that it was in a sketchy location, etc. So I didn't want to go anymore. But they denied my cancellation I requested cancelling more than two weeks before my trip. Not sure why they would deny mt request. That is probably how they make their money by tricking people. Read some google reviews please save yourself. I should have dug deeper before booking I wish I had that would have saved me so much money. But live and learn I guess.
Stayed 1 night in Jul 2025

8/10 Good

Ericka

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Property was very nice, very convenient location for walking & exploring. Room was in excellent condition & clean. Also very spacious. Easy check in & out process. Would def stay here again.
Stayed 3 nights in Jul 2025

8/10 Good

Jenna

Stayed 2 nights in Jul 2025

6/10 Okay

Henry

Stayed 1 night in Jun 2025

10/10 Excellent

Kendall

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were so so lovely and helpful! The rooms were very large and clean. A great value. We really enjoyed our stay and would definitely recommend!
Stayed 3 nights in Jun 2025

10/10 Excellent

Luigi Gino

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very well located
Stayed 3 nights in Jun 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish we had time to stay another day! The hotel was perfect!! Staff were so helpful and the room was one of the best during our 4 week trip. It was our 9th place to stay! We will be back.
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay- highly recommend

We had a great stay! On arrival the staff were super friendly and provided us with a map and several recommendations around the local area. The hotel was very clean and immaculate kept throughout and smelt lovely! We stayed in the junior suite which was very spacious with a free standing double jacuzzi bath in the bedroom area, the bed was very comfortable. I would happily stay again!
Stayed 1 night in Jun 2025

2/10 Terrible

Chris

Travelled with partner
Disliked: Amenities
This place is a total dump . Advertised as close to Naples, it’s extremely unsafe at night and friends advised us to take cabs. The doors upstairs were unlocked , and ac was broken and the room was next to the kitchen and you could hear people smashing plates around the kitchen early in the am . Unsafe and total dump of a hotel . One of the worst hotels I’ve ever stayed in
Stayed 1 night in Jun 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service
Disliked: Amenities
y
Stayed 1 night in Jun 2025