The Hedistar Hotel Narita

3.5 star property

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Photo gallery for The Hedistar Hotel Narita

Property entrance
Property amenity
Daily buffet breakfast (JPY 1400 per person)
Deluxe Twin Room, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

Map
168-1 Azuma-cho, Narita, Chiba-ken, 286-0025
  • Naritasan Park
    ‪8 min walk‬
  • Narita Omotesando
    ‪9 min walk‬
  • Naritasan Shinshoji Temple
    ‪9 min walk‬
  • Tokyo (NRT-Narita Intl.)
    ‪10 min drive‬

Room options

Compact Twin Room, Non Smoking

8.2 out of 10
Very good
(46 reviews)
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

Single Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Compact Twin Room, Smoking

7.4 out of 10
Good
(6 reviews)
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

Twin Room, Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Twin Room, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Twin Room with Sofa Bed, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Twin Room with Sofa Bed, Smoking

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Family Room, Non Smoking

  • 38 sq m
  • Sleeps 6
  • 4 Single Beds

Deluxe Twin Room, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

Moderate Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

Compact Twin Smoking

  • Sleeps 2
  • 2 Single Beds

Single Room Non-Smoking

  • Sleeps 1
  • 1 Single Bed

Economy Single Room-Non-Smoking

  • Sleeps 1
  • 1 Single Bed

Moderate Twin Non-Smoking

  • Sleeps 3
  • 2 Single Beds

Compact Twin Non Smoking

  • Sleeps 2
  • 2 Single Beds

Twin+sofa Bed Non-smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Family Room Non-Smoking

  • Sleeps 6
  • 3 Single Beds

Twin+Sofa bed Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Deluxe Forth Non-Smoking

  • Sleeps 4
  • 2 Single Beds

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About this property

The Hedistar Hotel Narita

Hotel with free airport shuttle, near Narita Omotesando
This hotel features a restaurant, laundry facilities and a computer station. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include multilingual staff assistance and a vending machine.
The Hedistar Hotel Narita offers 261 accommodations with free newspapers and complimentary bathrobes. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries.

This Narita hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Hedistar Hotel Narita. During your stay, you're just a quick walk from Kuriyama Park. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free WiFi and wired Internet
  • Enjoy Japanese cuisine while dining at SERRAGI
  • Buffet breakfast served daily for a fee
  • Amenities include newspapers, a computer and laundry facilities
  • Within a 15-minute walk of Naritasan Shinshoji Temple and Narita Omotesando
  • Free airport shuttle service
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A roundtrip airport shuttle is free (available on request). A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly The Hedistar Hotel Narita.
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 8:30 AM.
SERRAGI – This restaurant specialises in Japanese cuisine and only serves breakfast.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Hindi, Hungarian, Indonesian, Italian, Japanese, Khmer, Korean, Malay, Polish, Portuguese, Spanish, Thai, Turkish, Ukranian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Free return airport shuttle from 3:00 PM to 9:00 PM at scheduled times and on request

Food and drink

  • Daily buffet breakfast available 6 AM to 8:30 AM for a fee: JPY 1,400 for adults and JPY 1,400 for children
  • A restaurant

Restaurants on site

  • SERRAGI

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1400 for adults and from JPY 1400 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
The Hedistar Hotel Narita offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kikusui Hotel
Kikusui Hotel Narita
Kikusui Narita Hotel
Narita Kikusui
Hedistar Hotel Narita
Hedistar Hotel
Hedistar Narita
Hedistar
The Hedistar Narita Narita
The Hedistar Hotel Narita Hotel
The Hedistar Hotel Narita Narita
The Hedistar Hotel Narita Hotel Narita

The Hedistar Hotel Narita Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 300 out of 1006 reviews
Rating 8 - Good. 395 out of 1006 reviews
Rating 6 - Okay. 223 out of 1006 reviews
Rating 4 - Poor. 55 out of 1006 reviews
Rating 2 - Terrible. 33 out of 1006 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Franny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from the metro stations
Stayed 1 night in Apr 2025

8/10 Good

Rigito

Liked: Cleanliness, amenities, property conditions & facilities
Only stayed here for 1 night but was pretty good. Was near a nice park and shrine so was very nice going there at night and in the morning. Very peaceful, plus they had breakfast which was really good
Stayed 1 night in Mar 2025

10/10 Excellent

Allen

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Abigail Noel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a one night stay. Super kind and helpful staff. A nearby mall, about 4 minute walk away, for food and some shopping. Pillows were really hard and the door was super thin so we heard every single guest come in during the night, which was a lot. But not really something the hotel can control. The breakfast was good, lots of variety, and there was a mini convenience store in the hotel if you want snacks or cheap meals. Overall, really great option for a long layover or if you need to be near the airport.
Stayed 1 night in Mar 2025

10/10 Excellent

Nico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a nice and quiet hotel the hotel staff was nice and helpful
Stayed 8 nights in Mar 2025

8/10 Good

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed for one night. It was okay and got the job done.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Property conditions & facilities
Stayed 10 nights in Mar 2025

8/10 Good

Maricel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Close to shopping mall.
Stayed 1 night in Feb 2025

8/10 Good

Marike

Travelled with partner
Liked: Staff & service
Clean and friendly staff with a great buffet breakfast.
Stayed 1 night in Feb 2025

6/10 Okay

Felisha, Sacramento

Travelled with family
Liked: Staff & service
Disliked: Amenities
The breakfast was great for price, staff is kind even when not able to speak Japanese well. The room was okay but small, the little store inside was really over priced, not many restaurants in walking distance, and no train station near by.
Stayed 1 night in Mar 2025

10/10 Excellent

Wenshu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Mar 2025

8/10 Good

Harvey

Liked: Staff & service, property conditions & facilities
The shuttle to the airport was great and made transit to airport much easier.
Stayed 1 night in Feb 2025

10/10 Excellent

Leng fang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff and shuttle bus driver. Wide range of breakfast variety. Spotless clean hotel. Remember to direct contact hotel if you would like to have free shuttle bus from airport to hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Shannon, HAZELRIDGE

Stayed 1 night in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

keshawnna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff a great. Walkable breakfast was wonderful, Highly recommended
Stayed 3 nights in Jan 2025

10/10 Excellent

.

Stayed 2 nights in Feb 2025

10/10 Excellent

GUO FU

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night because my departing flight is early in the morning. The hotel provides shuttle bus and help my transport to the airport. The hotel has vending machines, a family mart and many other facilities (laundry, luggage scale, microwave, some gashapon) all on the ground floor. Very convenient. If you have a flight from Narita early morning, would highly recommend you to stay. The nearest train station to Narita Airport is only 1 station away (10minutes ride) if the bus couldn't accommodate your timing.
Stayed 1 night in Feb 2025

8/10 Good

Matteo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, right near the station and within a short walking distance from the temple.
Stayed 2 nights in Jan 2025

10/10 Excellent

Aldin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for everything.
Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying here at we think it was a great place to stay. For the price you couldn't beat it. The breakfast buffet was sufficient to fill us up every morning, there were several restaurants and attractions within walking distance and the airport shuttle was convenient. The room was a little small and the sound proofing wasn't the best but we slept fine. We would stay here again without hesitation when we're in Narita.
Stayed 3 nights in Jan 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap and simple hotel, but good standard

For the price paid (OK, it was a Black Friday deal with 30% off but anyway) it was a perfect price/quality ratio. The hotel is little older (it can be seen on the elevator, the bathroom and the toilet, for example), but the room we had was refurbished and more than adequate the price we paid. Quite small, but still OK, very silent (oriented to the backyards). The bathroom was older, but functional and the toilet sometimes smelled a little but had the perfect Japanese style toilet bowl, heated, with two water sprays etc.). There is a free shuttle every hour to/from Narita Airport. The hotel is within walking distance (15 minutes) to the center of Narita town with both railway stations for easy access to Tokyo. Also a shopping center is 5 minutes walking time, with several restaurants of all price ranges within 15 mnutes walk. All in all, we were very satisfied for this very cheap and adequate deal.
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very old but still acceptable with the price
Stayed 1 night in Dec 2024

10/10 Excellent

Elma

Liked: Cleanliness, staff & service, property conditions & facilities
It was so easy to walk to the train station or head to the bus station.
Stayed 4 nights in Jan 2025

10/10 Excellent

Susanny

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Would have given all 4 to 5 stars but the washroom and fridge both smelled smell very bad.
Stayed 1 night in Jan 2025