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Holiday Inn Express Brentwood South - Cool Springs by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Brentwood South - Cool Springs by IHG

Exterior
Lobby
Exterior
Free daily buffet breakfast
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
8097 Moores Lane, Brentwood, TN, 37027
  • Place, CoolSprings Galleria
    ‪8 min walk‬
  • Place, The Factory
    ‪7 min drive‬
  • Place, Nashville Zoo
    ‪11 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

7.2 out of 10
Good
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication Accessible)

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.4 out of 10
Very good
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(35 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

8.4 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Tub)

8.0 out of 10
Very good
(16 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(19 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Franklin - Cool Springs by IHG
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 898 reviews
The price is €87
includes taxes & fees
23 Nov - 24 Nov
Holiday Inn Franklin - Cool Springs by IHG

About this property

Holiday Inn Express Brentwood South - Cool Springs by IHG

Hotel with free breakfast, near CoolSprings Galleria
A fitness centre, a snack bar/deli and a business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning.
Holiday Inn Express Brentwood South - Cool Springs by IHG offers 111 air-conditioned accommodations with a safe and free newspapers. Televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Brentwood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Holiday Inn Express Brentwood South - Cool Springs by IHG. During your stay, you'll be within walking distance of CoolSprings Galleria. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from CoolSprings Galleria and 10 minutes from The Factory
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 872 square feet (81 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Brentwood South - Cool Springs by IHG. Self parking is free.

This Brentwood hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 872 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cool Springs
Holiday Inn Express Brentwood South Cool Springs
Holiday Inn Express Brentwood South Cool Springs Hotel Franklin
Holiday Inn Express Brentwood South Cool Springs Hotel
Holiday Inn Express Brentwood South Cool Springs Franklin
Holiday Inn Express Brentwood South Cool Springs
Holiday Inn Express Brentwood South Cool Springs by IHG
Holiday Inn Express Brentwood South Cool Springs an IHG Hotel
Holiday Inn Express Brentwood South - Cool Springs by IHG Hotel

Holiday Inn Express Brentwood South - Cool Springs by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 431 out of 1007 reviews
Rating 8 - Good. 280 out of 1007 reviews
Rating 6 - Okay. 153 out of 1007 reviews
Rating 4 - Poor. 87 out of 1007 reviews
Rating 2 - Terrible. 56 out of 1007 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eric, East canton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Aug 2025

10/10 Excellent

Natalya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy stay

Nice stay for a night on the road! My family and I were very comfortable. The breakfast in the morning was very good - delicious food and very clean/organized area. Friendly staff.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Served its ourpose of somewhere to sleep.

Check in went smooth, but proceeded to 3rd floor to find the hallway hot as it was outside then proceeded to our room which the air was not working in and smelled like mold. They moved us to the 2nd floor, hallways was still hot, but room was super cool but stinky and wet feeling from the humidity in the air I guess. Sheets, covers, everything felt wet. Breakfast was good.
Stayed 1 night in Aug 2025

8/10 Good

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Travel home

En route from Florida to Illinois.
Stayed 1 night in Aug 2025

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Holiday Inn Express you can do better

Room needed repairs, air condition humidity level inappropriate, desk broken, window parts missing, mold in the shower room 208
Stayed 1 night in Aug 2025

10/10 Excellent

Rodney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Renee

Stayed 1 night in Jul 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Rhonda

Stayed 3 nights in Jun 2025

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Elizabeth

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I didn't really care for anything about this hotel. The air conditioner wouldn't hardly work. Tub had mold around the rug. Bed was very uncomfortable and hard.
Stayed 1 night in Jul 2025

2/10 Terrible

Katie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mildewy, needs repairs

This was something we booked last minute to break up a long trip. We should have read some more reviews. Upon walking in to check in, the air was damp and hot. The AC in all common areas and hallways was out. The worker at the desk said it had been out for a while. The hallways and bedrooms smelled mildewy. The floor in our hotel room felt damp. The only working ice machine was on the first floor. While heading to the 3rd floor from the lobby, the elevator stopped at the 3rd level, but the doors didnt open. It completely froze, then quietly slowly descended back to the lobby, had an abrupt drop, an alarm sounded, then a message showed on the screen saying, exit immediately when doors open. Both public and service doors opened. When we told the workers what happened, they said "stairs are available." The next day, when we were trying to move all of our stuff out, my husband tried the elevator again to avoid carrying luggage down the stairs. The elevator didn't respond to the button being pushed to call it to our floor. No "out of service" signs were posted. We ate continental breakfast in the dining area that morning. The upholstery was dirty and wallpaper and paint was peeling from the walls in a few areas. When walking through hallways and stairways, carpets were dirty.
Stayed 1 night in Jul 2025

2/10 Terrible

Ana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jeremy

Stayed 1 night in Apr 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful had a great stay.
Stayed 2 nights in Jun 2025

6/10 Okay

Mohit

Stayed 1 night in Jun 2025

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Jun 2025

10/10 Excellent

Lindsay

Travelled with family
No issues.
Stayed 1 night in Jun 2025

8/10 Good

warren, bronx

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Greciela

Disliked: Cleanliness, property conditions & facilities

Brentwood stay @ IHG

When I entered the room it smelt so musty. The carpet felt damp & the pool was shut down.
Stayed 1 night in Jun 2025

2/10 Terrible

Willie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Stuart

Travelled with family
decent value
Stayed 1 night in Mar 2025

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Valda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice

Lovely room with kitchen and living room, office desk and chair, great bathroom, no complaints!
Stayed 1 night in May 2025