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Aparthotel

Sonder by Marriott Bonvoy Village 21 Apartments Hillsboro Village

3.5 star property

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Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Dryer
  • Air conditioning
  • Barbecue grill

Explore the area

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1620 21st Avenue South, Nashville, TN, 37212
  • Place, Vanderbilt University
    ‪1 min walk‬
  • Place, Belmont University
    ‪5 min walk‬
  • Place, Music City Center
    ‪5 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪14 min drive‬

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About this property

Sonder by Marriott Bonvoy Village 21 Apartments Hillsboro Village

Apartment with kitchen, steps from Vanderbilt University
A 24-hour fitness centre, self parking and a seasonal outdoor pool are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include gas grills and a TV in a common area. Each apartment features a kitchen with a fridge and an oven, plus a dryer and a flat-screen TV with digital channels. A dining area, an electric kettle and a hairdryer are among the other amenities available to guests. Housekeeping is available on request.
Sonder by Marriott Bonvoy Village 21 Apartments Hillsboro Village offers 101 air-conditioned accommodations with designer toiletries and a hairdryer. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, separate dining areas and kitchenware and utensils.

Bathrooms include baths or showers and complimentary toiletries. 40-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a 24-hour fitness centre and a seasonal outdoor pool.
The clean apartments at Sonder by Marriott Bonvoy Village 21 Apartments Hillsboro Village get high marks from our customers. During your stay, you're just a quick walk from Vanderbilt University. Features include free WiFi in public areas, plus a 24-hour gym and a seasonal outdoor pool. This comfortable aparthotel has 101 apartments. A kitchen and a flat-screen TV are available in each apartment.
  • Each apartment offers a kitchen, a dryer and a dining area
  • Free Wi-Fi in some public areas
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a lift, a communal living room and TV in a common area
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Vanderbilt University and 7 minutes on foot from Belmont University
Sonder by Marriott Bonvoy Village 21 Apartments Hillsboro Village offers its guests a 24-hour fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. Sonder by Marriott Bonvoy Village 21 Apartments Hillsboro Village also features barbecue grills, a communal living room, and a lift. Parking is available for a fee.

This 3.5-star Nashville aparthotel is smoke free.

Property amenities

Pool/Spa

  • Seasonal outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 20 per night)

Family friendly

  • Free cot

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Oven
  • Toaster

Bedrooms

  • 2 bedrooms

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Towels provided

Living spaces

  • Communal living room
  • Separate dining area

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Streaming services
  • TV in common areas

Outdoor areas

  • Firepit
  • Gas grill
  • Outdoor furniture

Laundry

  • Dryer
  • Laundry detergent

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift (91 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Luggage storage
  • Virtual front desk

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 101 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 20 per night
  • Cleaning/housekeeping/linen fee: USD 76 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Sonder mobile app before check-in.
2020064439,2020064436,2020064423,2020064448,2020064434,2020064432,2020064446,2020064444,2020064451,2020064440,2020064449,2020064429,2020064424,2020064416
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 25 May and close on 22 September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Sonder by Marriott Bonvoy Village 21 Apartments Hillsboro Village Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 582 out of 1088 reviews
Rating 8 - Good. 259 out of 1088 reviews
Rating 6 - Okay. 128 out of 1088 reviews
Rating 4 - Poor. 60 out of 1088 reviews
Rating 2 - Terrible. 59 out of 1088 reviews

8.8/10

Cleanliness

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, room comfort

Enjoyable stay!

I love your property! There were some things a little worn, but sleeping conditions were great! Kitchen well equipped and large bathroom, all very clean. A small bench in the bathroom would be helpful. It was a good location for us. Lots of great choices to eat - The Greenery, Double Dog, and of course Jenni’s ice cream. Many shops within walking distance. I could hear action (ambulances and helicopters) for Vanderbilt Hospital, but it wasn’t too disturbing. I would definitely stay there again!
Stayed 4 nights in Aug 2025

10/10 Excellent

Jahonna

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Darren

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I did not like that my code for the room did not work when I checked in. I saw several other people with the same issue.
Stayed 5 nights in Aug 2025

2/10 Terrible

Kyndall

Travelled with group
Disliked: Amenities
This property is completely contactless and is run more like an air bnb than a hotel. Since this was under the Marriott umbrella I was expecting hotel accomodations. There is no one onsite to help with any issues that you may have. You have to communicate through the app or can call the headquarters but the help they provide is limited because they have never been onsite and don’t know the building. We arrived earlier than originally expected and paid $50 to check in early but the code for the door was not working and since there was no one onsite it was very inconvenient to communicate through the app to get the code fixed. The WiFi was out the weekend we stayed and that meant the nest thermostat that was in our room did not work and it was 80-90 degrees in our room. The parking situation was very confusing because there were no signs in the garage directing you to the P1 and P2 sections where residents are supposed to park. The pictures make it look much nicer than what it is in person. It’s average condition but not lux like the pictures suggest. I don’t usually leave reviews but I was very disappointed with the confusion of where to park and not having AC during August when it’s 90 degrees outside in Nashville.
Stayed 2 nights in Aug 2025

8/10 Good

Krista

Travelled with family, Travelled with group
We had a great stay at Sondor 21. However there were a couple areas that needed improvement. The pool is extremely dirty and needs to be cleaned more frequently. Our wifi was also out the entire time and no compensation was offered. Our unit was clean and spacious however the kitchen was not well stocked (no frying pans etc) The area around is great, tons of amazing food options and shopping close by.
Stayed 5 nights in Aug 2025

6/10 Okay

Dylan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for 3 nights. Large, beautiful apartment with a nice pool. However, we were overcharged more than $600 dollars on the Friday of our stay and didn’t get refunded until the Tuesday. I appreciate that we got this resolved but it was very stressful at the time especially when we could only contact through a live chat. However, everything else was great but this was unacceptable in our opinion.
Stayed 3 nights in Aug 2025

10/10 Excellent

Melinda

Liked: Cleanliness, property conditions & facilities
Street is very noisy. Kitchen could use a few more essential items
Stayed 4 nights in Aug 2025

10/10 Excellent

Melinda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property very nice. Kitchen needs a few more essential items. You might need earplug’s for sleeping because of the hospital nearby, there is a lot of ambulances and sirens
Stayed 1 night in Aug 2025

8/10 Good

Jacqueline

Liked: Cleanliness, property conditions & facilities
Really enjoyed my stay. Room and location were great. The only online check in was difficult. Ordered from Expedia and never received emails from wonder. However not having to worry about a key was great!
Stayed 5 nights in Aug 2025

10/10 Excellent

Patrick, LEESVILLE

Travelled with group
Liked: Cleanliness, property conditions & facilities
2 bedrooms & 2 bathrooms was really nice
Stayed 3 nights in Aug 2025

8/10 Good

dominique

Travelled with family and small children
Liked: Cleanliness, amenities
I like the spacious room. I didn’t like that we didn’t have access to towels. They had to be ordered.
Stayed 1 night in Aug 2025

4/10 Poor

Chong Ho

Business traveller
Liked: Cleanliness, room comfort

No front desk, hard to get help

The check-in process is complicated. There is no front desk. I called the number but no one answered. At first, my reversation could not be located because my last name was mixed up with the first name. Later, I thought it was fixed but the code was invalid. When I tried to add parking, I could not find this option on the Sonder app. I called the number and it was complicated. Technology is good if and only if it works!
Stayed 7 nights in Aug 2025

8/10 Good

Meg

Travelled with partner
Liked: Amenities, property conditions & facilities
The apartment itself was immaculate and clean, the area around very nice.... but the dishes in the cupboards were all grubby and dirty... we had to wash all the plates and pots and frypans before we could cook dinner.... and the noise from the lift was really bad... it went all night and we were a room away from it. The elevator backs into the hall where the rooms are and was like nothing i had heard before in a hotel! I guess thats why there was a heap of packets of ear plugs under the sink!
Stayed 4 nights in Aug 2025

8/10 Good

Brian

Stayed 1 night in Aug 2025

6/10 Okay

PETER

Travelled with family
Liked: Cleanliness
Great location but terrible at the same time. Great as it is very close to Vanderbilt and downtown but It is very noisy. The sirens and helicopters (VU hospital) are non stop and the sound proofing very minimal. The lack of front desk can also be frustrating - our door code did not work on the first day and it took 20 minutes before I could get anyone to answer the phone and help us. Not the welcome we were looking for after a long travel day. The room was fine though a little tierd and needed more comfy seating in the living room (one small sofa for a 2 bed apartment does not cut it). The other negative is the pool - it is only 3 feet deep!
Stayed 7 nights in Jul 2025

8/10 Good

Lafreda

Travelled with partner
Liked: Cleanliness, amenities
No complaints
Stayed 3 nights in Aug 2025

10/10 Excellent

Maya Natasha

Travelled with family
Liked: Cleanliness, property conditions & facilities
Communication was difficult, especially since booked through Expedia. This became an issue when it came to obtaining access codes, as the Sonder website (which was emailed to me for verification) didn't accept either Confirmation code. I also started a chat with Sonder 3 weeks prior to our stay asking about bed arrangements to ensure we had the correct number of beds, and I NEVER heard back from them. This was an issue becasue we got to the property and had to make up the sofabed but didn't know if there was bedding, etc. Other feedback: The toiletries are fine, but the bar soap is not ideal. They should provide body wash. And neither shower has a toiletry ledge, so everything is on the floor (again, not ideal for bar soap). Also, parking was unclear- the website says parking is $20 per day maximum, but when you get there, you have to scan a QR code and it automatically charges the parking rate of $27 per day.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sienna

Travelled with group
Liked: Cleanliness, room comfort

great

it was great! the beds and sofa so comfy!!!! and the food and lounge was amazing
Stayed 1 night in Aug 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Juanita

Travelled with group
Liked: Cleanliness, room comfort
Great location. Clean. Loved the pool. Would definitely stay again.
Stayed 4 nights in Jun 2025

4/10 Poor

Carlos

Stayed 3 nights in Jul 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We lived staying here. Beautiful place!
Stayed 3 nights in Jul 2025

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Sebastien

Liked: Cleanliness, room comfort

Nice but could have been awesome

Overall good but a few things could be better: there’s no one on-site to provide essentials (eg. Extra towels, toilet paper). A single dish towel for a week is clearly not enough, a few should be provided. Nothing provided to clean the dish counters. No plastic containers to store leftovers in the fridge. A few basics would be appreciated: like salt, pepper, and coffee. Other than that, property is very well located, clean, and pool is awesome and very clean. Perhaps some shady areas around the pool would be nice.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025