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Pontalmar Praia Hotel

3.0 star property

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Photo gallery for Pontalmar Praia Hotel

Relax by the ocean with a clear view of the city skyline from our pool area, surrounded by lounge chairs and umbrellas.
Enjoy a meal in our outdoor dining area, surrounded by a glass wall offering views of the interior.
Relax in a stylish living space with a leather sofa, armchair, and abstract art pieces.
Relax in our inviting lobby, featuring a central bar with wicker chairs and a warm atmosphere.
Welcome to our lobby, featuring a reception desk, comfortable seating area, and polished floor.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Rua Cel. Inacio Vale, 8868, Ponta Negra, Natal, RN, 59090-040
  • Natal Convention Center
    ‪5 min walk‬
  • Craft Fair of Ponta Negra
    ‪7 min walk‬
  • Ponta Negra Beach
    ‪3 min drive‬
  • Natal (NAT-Governador Aluizio Alves Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room, Balcony

Enjoy the view from this balcony overlooking the pool and residential street.

Deluxe Room, Balcony

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds

View all photos for Apartment Deluxe

Relax in a cozy space with a comfortable bed, flat-screen TV, and dining area.

Apartment Deluxe

  • 25 sq m
  • Sleeps 4

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About this property

Pontalmar Praia Hotel

Family-friendly hotel with 2 restaurants and 3 outdoor pools
Along with 2 restaurants, this hotel has 3 outdoor pools and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a sauna are on-site.
Pontalmar Praia Hotel offers 75 air-conditioned accommodations with minibars and a hairdryer. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Natal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Pontalmar Praia Hotel, you're just a quick walk from Dunes Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Restaurante Pontalmar
  • Take a swim in the 3 outdoor pools
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a steam room, a sauna and a playground
  • Steps from Dunes Park and 6 minutes on foot from Natal Convention Center
As a guest of Pontalmar Praia Hotel, you'll find 3 outdoor swimming pools, a sauna, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 269 square feet (25 square metres) and includes a conference centre. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the family-friendly Pontalmar Praia Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Natal hotel.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.
Restaurante Pontalmar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Restaurante Pontalmar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (269 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BRL 30 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: BRL 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Up to 2 children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pontalmar Praia
Pontalmar Praia Hotel
Pontalmar Praia Hotel Natal, Brazil
Pontalmar Praia Hotel Natal
Pontalmar Praia Hotel Hotel
Pontalmar Praia Hotel Natal
Pontalmar Praia Hotel Hotel Natal

Pontalmar Praia Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 51 out of 114 reviews
Rating 8 - Good. 28 out of 114 reviews
Rating 6 - Okay. 16 out of 114 reviews
Rating 4 - Poor. 12 out of 114 reviews
Rating 2 - Terrible. 7 out of 114 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great stay
Stayed 2 nights in Dec 2023

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020

8/10 Good

Kita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with beautiful view from swimming pool. Nice breakfast.

10/10 Excellent

Copy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nordeste

Super indico bom lugar para passar com a família.
Stayed 3 nights in Apr 2025

4/10 Poor

Silvano

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Ótimos funcionários, falta estrutura

Pontos positivos: localidade, atendimento (funcionários muitos prestativos e cordiais), café da manhã com muitas opções e com horário muito bom. Pontos negativos: estrutura do hotel velha, chega a chover perto da recepção, cheiro muito forte de morfo (sofro com alergia e tive que dormir com ar ligado e a porta do fundo aberta). Ar condicionado bem velho e que começa a pingar dependendo do tempo de uso.
Stayed 4 nights in Mar 2025

8/10 Good

Maria

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

filipe

Liked: Cleanliness, staff & service, room comfort

Muito boa estadia

Hotel bom, estrutura boa, piscina ótima e vista maravilhosa, ótimo atendimento, excelente café da manhã. Algumas partes do hotel estão mal cuidadas, paredes estufadas e descascando e coisas assim. Banheiro estava um pouco entupido. Mas no geral a estadia foi muito boa e voltaríamos com certeza. Bem localizado, ao lado de um mercado e podendo ir a pé até a avenida principal com os melhores restaurantes.
Stayed 2 nights in Jan 2025

10/10 Excellent

Edgard

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Murilo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Mário Balbino Bezerra Jún

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Alexandre Santos

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Alexandre

Hotel sem manutenção e claustrofóbico

Hotel antigo, sem manutenção. Paredes mofadas, janelas sujas, piscina pequena e área também mal cuidada. Falta espaço e cadeiras. O ponto positivo, como q grande maioria dos locais em Natal, é a simpatia das equipes de atendimento. Obs.: no segundo dia solicitamos nossa mudança para o hotel da frente, pertencente ao mesmo grupo. Rifóles, também carece de manutenção e limpeza, porém tem uma estrutura melhor de piscinas.
Stayed 1 night in Dec 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Valkiria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

Ruim. Serviço ruim

Serviço péssimo. Fomos acordados pela camareira duas vezes solicitando limpar o quarto, isso as 8h da manhã enquanto dormíamos.
Stayed 4 nights in Nov 2024

10/10 Excellent

FELIPE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Noemi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pessoal muito capacitado e simpático
Stayed 2 nights in Oct 2024

4/10 Poor

maria cristina

Infelizmente não conseguimos nos hospedar no hotel pontalmar, mesmo com reserva, não tinha quarto disponível. Como é possível? Então quando reservamos não é garantido? Nos enviaram para outro hotel da mesma rede (Rifoles). Não gostamos do Rifoles, muito estranho, escuro, móveis velhos, ar condicionado sujo, banheiro sujo, ficamos num quarto luxo (conforme o gerente) eu diria que está longe de ser luxo. Tava mais para um quarto muito simples, bem inferior. E agora?? Alguém vai se responsabilizar??
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom o hotel, nos surpreendeu. Quarto, banheiro, estacionamento, piscina, opções do restaurante, academia, limpeza, atendimento, todos bons. Café da manhã excelente.
Stayed 1 night in Sep 2024

10/10 Excellent

Érica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendeu as nossas expectativas.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anderson

Stayed 2 nights in Sep 2024

10/10 Excellent

Joao Paulo

Stayed 2 nights in Aug 2024

8/10 Good

Tatiana

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

2/10 Terrible

Patricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Não indico o hotel, minha vontade foi de ir embora logo que chegamos. Muito cheiro de mofo no quarto, lençóis velhos e manchados. Tenho alergia a mofo e pedi para trocarmos de quarto diversas vezes e ninguém resolveu nossa situação. Noites muito mal dormidas. Cama péssima, colchao velho e desgastado. A área da piscina extremamente velha e sem manutenção/reforma, não condiz com as fotos. Único ponto positivo foi o café da manhã. Não sou de ficar deixando comentários, mas este hotel foi um experiência horrível.
Stayed 2 nights in Aug 2024