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Hill Country Inn & Suites - New Braunfels / Gruene

2.5 star property

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Photo gallery for Hill Country Inn & Suites - New Braunfels / Gruene

Desk, laptop workspace, blackout curtains, soundproofing
Coffee and/or coffee maker
Lobby
Combined shower/bathtub, hydromassage showerhead, free toiletries
Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
510 Highway 46 S, New Braunfels, TX, 78130
  • Place, New Braunfels MarketPlace
    ‪10 min walk‬
  • Place, Comal River
    ‪4 min drive‬
  • Place, Schlitterbahn New Braunfels Waterpark
    ‪4 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(18 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed, Non Smoking

Deluxe Studio Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, soundproofing

Deluxe Studio Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio Suite, 2 Queen Beds, Non Smoking

Deluxe Studio Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, soundproofing

Deluxe Studio Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hill Country Inn & Suites - New Braunfels / Gruene

Hotel with free breakfast, a short walk to Guadalupe River
An outdoor pool, Access to hot tub and a business centre are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Hill Country Inn & Suites - New Braunfels / Gruene offers 50 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

This New Braunfels hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hill Country Inn & Suites - New Braunfels / Gruene. During your stay, you're just a quick walk from Guadalupe River. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • 7 minutes by foot from Guadalupe River and a 5-minute drive from Comal River
  • Pets welcome for a fee
Hill Country Inn & Suites - New Braunfels / Gruene offers its guests an outdoor pool and Access to hot tub. Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available daily. The business-friendly Hill Country Inn & Suites - New Braunfels / Gruene also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this New Braunfels hotel.

Guests are served a free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per stay)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day, plus a deposit of USD 200 per stay
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.1 per stay (rates may vary)
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Super 8 New Braunfels Tx Motel
Hill & Suites Braunfels Gruene
Super 8 by Wyndham New Braunfels TX
SureStay Hotel by Best Western New Braunfels
Hill Country Inn & Suites - New Braunfels / Gruene Hotel
Hill Country Inn & Suites - New Braunfels / Gruene New Braunfels

Reviews

Hill Country Inn & Suites - New Braunfels / Gruene Reviews

7.2

Good

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 287 out of 962 reviews
Rating 8 - Good. 308 out of 962 reviews
Rating 6 - Okay. 149 out of 962 reviews
Rating 4 - Poor. 78 out of 962 reviews
Rating 2 - Terrible. 140 out of 962 reviews

Reviews

2/10 Terrible

Spencer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was definitely not as advertised. The bed was absolutely horrible. The room was musty and the sheets were stained. DO NOT STAY HERE. The road noise was awful. Spend a few extra bucks as nd go somewhere else.
Stayed 2 nights in Jun 2025

2/10 Terrible

Angel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Picuteres were deceiving and misleading. Explains the no refund policy. I wouldnt recommend ANYONE to stay here.
Stayed 4 nights in Jun 2025

2/10 Terrible

Tamra

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The key didn’t work, had to return to office, bugs in bathroom, light over sink worked on & off, sheets were rough, the chair by the bed was so dirty with black stuff streaked on it we didn’t sit in it and what really shocked me is they wanted a $20 deposit on the plastic key card that had to be redone, and seemed shocked when I hand delivered it back to the desk to make sure they got it returned instead of leaving in the room. I would not stay here again!
Stayed 1 night in Jun 2025

10/10 Excellent

Kellie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was conveniently located for us. Just be sure to ask for a non smoking room.
Stayed 1 night in Jun 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Clean hotel
Stayed 1 night in Jun 2025

2/10 Terrible

cindy

Disliked: Amenities, property conditions & facilities
I reserved a non smoking room and as soon as I walked in the room reeked of cigarette smoke. I had to go buy febreeze and that didn’t help. The cable wasn’t working, at first he tried to blame us that we tried to rip the cable off. He fixed it by bringing another smaller tv in the room, burning the non working one in its place. We asked for some type of accommodation and he said there were no extra rooms. We asked for a manager for a discount or a full refund, so we could go elsewhere. He said no manager was available. We left and didn’t even stay. As of now, we are looking for another place to stay. The name and the pictures online are not at all what the hotel looks like.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Mercy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Colin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nothing was BAD however as a father with small children when I get back to a hotel after a day of events and trying to settle the kids we enjoy watching tv during bedtime. However, the TV had no signal for the entire weekend. We complained and complained and tried both nights and no luck. They were friendly and apologetic but there was no solution and no refund or complimentary anything. I understand to some this sounds small and petty or might not be a deal at all for some, but for me and my family we were very disappointed as we paid for a room with TV and got a room with no TV. I did explain this and offer ample opportunity for them to make it right and they just said it was the cable company and not them. I get that and understand but I paid them not the cable company and didn’t pick the cable company that didn’t work.
Stayed 2 nights in Jun 2025

2/10 Terrible

Jesse

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Rented the room but did not stay in it because of mildew smell
Stayed 3 nights in Jun 2025

10/10 Excellent

cynthia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

cynthia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Miranda

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was directly in front of the ice machine. The shower did not work the sink was disgusting bits came off the sides every time you ran wanter.
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow! Don't let the exterior fool you. This is a great little no-frills motel very centrally located in New Braunfels. The woman behind the counter was very friendly and helped me get checked in quickly and smoothly. She gave me some good recommendations for breakfast, and made my experience that much more enjoyable. The room was clean and well appointed. The AC worked great, and the bathroom was very clean. The sheets were clean and crisp, and the bed was very comfortable. I will definitely consider this location again the next time I am in town.
Stayed 1 night in Jun 2025

8/10 Good

Julio

Liked: Cleanliness, room comfort
Room smelled like cigarette smoke at first entrance, security lock was broken, TV wasn’t getting signal with cable. Beds were comfortable.
Stayed 2 nights in Jun 2025

8/10 Good

Blake

Travelled with family, Travelled with pets
You get what you pay for. This property was one of the cheaper postings we saw and we needed a one night stay. They accommodated our dogs and granted the pool was loud. They cleared out by quite hour and things were smooth. Was super skeptical based off online but when I got here a got to my room I was impressed it was pretty clean and I atleast felt comfortable.
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again.

There were drunk people making out and smoking weed in the pool, the shower didn’t work, there was no coffee in the room.
Stayed 1 night in Jun 2025

4/10 Poor

Larry

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Smell was bad very uncomfortable
Stayed 1 night in Jun 2025

6/10 Okay

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not the most comfortable
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Great people, nice price, hold your nose.

Very nice people. Hotel is right next to I35 so you can hear trucks all night long. Carpet had lumps in it, bathtub had bugs in it, Floor had burns where a hot iron had been left. The room was clean and the staff was exceedingly nice and polite.
Stayed 1 night in Jun 2025

10/10 Excellent

ROLANDO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
easy access
Stayed 1 night in May 2025

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only detractor to my stay was the fact that the photos of this property on the app are outdated and this hotel looks NOTHING like them. Also, the advertised queen beds are actually double beds. This is not the fault of the current management, but should be rectified as I wasn't the only person checking in to notice the disparity. That being said, the rooms are clean and comfortable and the staff is friendly. The hotel is within easy distance of many dining offerings and the convention/civic center. Also, the price is very reasonable.
Stayed 1 night in May 2025

2/10 Terrible

Tierney

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was a bug and no a/c in our first room. The second room smelled like pee then the last room smelled like animals.
Stayed 1 night in May 2025

4/10 Poor

Jay

Business traveller
Disliked: Room comfort

Did not match the online images/advertisement

The pictures on hotels.com did not match the description of the facilities. Room temperature in the shower was not easily adjustable Seems to be like false advertisement
Stayed 1 night in May 2025

6/10 Okay

heather

Travelled with family
Staff was pleasant, however there were ants in the room and nothing was done to resolve the concern. We were unable to move to another room, due to capacity. Not the worst place we have stayed, however will not be returning.
Stayed 1 night in May 2025