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Regency Inn & Suites New London, Mystic

2.5 star property

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Photo gallery for Regency Inn & Suites New London, Mystic

Lobby sitting area
Premium bedding, in-room safe, desk, laptop workspace
Fridge, microwave, coffee/tea maker
Free daily buffet breakfast
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
269 North Frontage Road, New London, CT, 6320
  • Place, United States Coast Guard Academy
    ‪14 min walk‬
  • Place, Connecticut College
    ‪16 min walk‬
  • Place, Garde Arts Center
    ‪2 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪9 min drive‬

Room options

View all photos for Superior Single Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Single Room, 1 King Bed, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 2 Single Beds, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Single Room, 1 King Bed, Kitchen, City View

Superior Single Room, 1 King Bed, Kitchen, City View | Premium bedding, in-room safe, desk, laptop workspace

Superior Single Room, 1 King Bed, Kitchen, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Single Beds, Kitchen, City View

Superior Double Room, 2 Single Beds, Kitchen, City View | Premium bedding, in-room safe, desk, laptop workspace

Superior Double Room, 2 Single Beds, Kitchen, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Single Room, 1 King Bed, Accessible, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Single Room, 1 King Bed, Accessible, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Single Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Double Room, 2 Single Beds, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Single Room, 1 King Bed, City View

Executive Single Room, 1 King Bed, City View | Premium bedding, in-room safe, desk, laptop workspace

Executive Single Room, 1 King Bed, City View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 2 Single Beds, City View

Executive Double Room, 2 Single Beds, City View | Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room, 2 Single Beds, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

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About this property

Regency Inn & Suites New London, Mystic

A casino, an indoor pool and a restaurant are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Regency Inn & Suites New London, Mystic offers 136 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

This New London hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). 32-inch LED televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Regency Inn & Suites New London, Mystic, you'll be within walking distance of United States Coast Guard Academy. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym and a golf driving range
  • 11 minutes by car from Mystic Aquarium and Institute for Exploration and 12 minutes from Mystic Seaport
  • Cats and dogs welcome for a fee (restrictions apply)
Regency Inn & Suites New London, Mystic offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 2702 square feet (251 square metres) and includes a conference centre. A casino, a vending machine, and an arcade/games room are also featured at the family-friendly Regency Inn & Suites New London, Mystic. Self parking is free.

Smoking is allowed in designated areas at this New London hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Regency Inn & Suites New London, Mystic has a restaurant on site.
Cascade Lounge – This cocktail bar serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cascade Lounge

Things to do

  • Arcade/game room
  • Casino
  • Golf driving range
  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,702 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No lift

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per day
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Clarion Inn New London
Clarion New London
Clarion London Mystic London
Clarion Inn New London Mystic
Regency Inn Suites New London
Regency Inn Suites New London Mystic
Clarion Inn New London - Mystic Hotel
Clarion Inn New London - Mystic New London
Clarion Inn New London - Mystic Hotel New London

Regency Inn & Suites New London, Mystic Reviews

Reviews

6.0
Rating 10 - Excellent. 190 out of 1002 reviews
Rating 8 - Good. 215 out of 1002 reviews
Rating 6 - Okay. 206 out of 1002 reviews
Rating 4 - Poor. 177 out of 1002 reviews
Rating 2 - Terrible. 214 out of 1002 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities
The check in was easy, the staff was friendly especially the gentleman that served the breakfast, great location. It is a good deal because of the price.
Stayed 4 nights in Nov 2025

6/10 Okay

Sarah

It was good for the price! Rooms were clean although an odd scent not strong just odd. The rooms are better quality than common spaces. Everything was a little wierd but fine! For the price I am Not complaining! For the
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2025

6/10 Okay

Lisa Ann

Liked: Cleanliness, staff & service, room comfort
Clean. Helpful staff.
Stayed 1 night in Nov 2025

6/10 Okay

Jaime

Stayed 1 night in Nov 2025

4/10 Poor

BISBEE

Disliked: Cleanliness, amenities
The wi-fi didn't work in the room, no close caption on the tv, food was fair, room was almost fair.
Stayed 4 nights in Nov 2025

10/10 Excellent

Iris

Stayed 2 nights in Nov 2025

4/10 Poor

Artila

Stayed 1 night in Nov 2025

2/10 Terrible

Isabel

Disliked: Cleanliness, staff & service, amenities
They placed us on the second floor where they were painting the hallway and it was a mess With dust and chemicals all over the place . The room was dirty and smelly.
Stayed 1 night in Nov 2025

6/10 Okay

Christian

There’s a large popul
Stayed 1 night in Nov 2025

4/10 Poor

Lorena

Disliked: Cleanliness, property conditions & facilities, room comfort
The front desk receptionist (both the check-in and checkout) were super friendly and helpful. That’s about it. The problem there is the people who stays looks like permanent guesses from DSS and the loud noise were at all times specially at 1,2 and 3 in the morning, doors were shut, screaming running in the hallway, kids up at that time too. I felt like my car would be stolen in any minute as guys were setting in the work van in the parking lot for hours. The mattress needs to be changed as soon as u lay down has no support, ended waking up with back pain and I had never have a full electric stove next to my bed. The hotel needs to be renovated for the price they charge and they need to have policies for noises. It felt like I was staying in section 8 or the projects.
Stayed 1 night in Nov 2025

6/10 Okay

Andrea

Stayed 1 night in Nov 2025

2/10 Terrible

Sheri

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Staff was rude, not enough staff on. First room they gave us smelled like smoke and it's supposedly a smoke free hotel. Beds were reserved as queen then once checked in we were told they dont have queen only king or double. Requested a cot, xtra blankets and pillows when we checked in at 4pm and at 10pm when we checked we were told they have none left. WORST EXPERIENCE EVER
Stayed 1 night in Nov 2025

6/10 Okay

Pamela

Stayed 2 nights in Nov 2025

2/10 Terrible

Chris

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms smelled vary bad . Unable to sleep. Old rusty appliances. Overall not clean . Food from restaurant is fake . Ordered chicken fingers but got some product like rubber with chicken flavor . Kids got sick
Stayed 1 night in Nov 2025

2/10 Terrible

Jelisabeth

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was discussing, front desk was rude and meant to guess, I had a hard time to get my money back and the manager played not to say he was the manager in duty that night.
Stayed 2 nights in Oct 2025

8/10 Good

William Wayne

Liked: Cleanliness, amenities
Trisha the check in lady was very friendly & personal. Overall not a bad place. Nice hot swimming pool, indoor that was open.
Stayed 1 night in Nov 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Madelyn

Stayed 1 night in Oct 2025

10/10 Excellent

Tammy

Stayed 2 nights in Oct 2025

10/10 Excellent

Carmen P

Travelled with family
Liked: Staff & service, amenities
Menu, didn't have many healthy choices. Room was fair, staff very nice and polite. Dirección to the hotel very hard to find the hotel, Hotel has two different entrance and each entrance different name.
Stayed 2 nights in Oct 2025

4/10 Poor

Piotr, Belle Mead

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is neglected and needs renovation
Stayed 1 night in Oct 2025

6/10 Okay

Juan

Travelled with family
Disliked: Amenities
The areas said you can't smoke and it only smelled like cigarettes and they charge $100 for damages apart from the price
Stayed 1 night in Oct 2025

10/10 Excellent

Safari

Stayed 2 nights in Oct 2025

8/10 Good

Robert

Liked: Staff & service, room comfort
It was okay for an older property. Not sure I’d use them again.
Stayed 2 nights in Oct 2025

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