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Regency Inn & Suites New London, Mystic

2.5 star property

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Photo gallery for Regency Inn & Suites New London, Mystic

Lobby sitting area
A Coca-Cola refrigerator stocked with various beverages, a coffee machine, and snack dispensers in a small room.
Free daily buffet breakfast
Premium bedding, in-room safe, desk, laptop workspace
A kitchen with a microwave, stove, sink, and dish rack.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
269 North Frontage Road, New London, CT, 6320
  • Place, United States Coast Guard Academy
    ‪14 min walk‬
  • Place, Connecticut College
    ‪16 min walk‬
  • Place, Connecticut College Arboretum
    ‪3 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪10 min drive‬

Room options

View all photos for Superior Single Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Single Room, 1 King Bed, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Double Room, 2 Single Beds, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Single Room, 1 King Bed, Kitchen, City View

A hotel room with a bed, a microwave, a stove, a refrigerator, a sink, and a lamp.

Superior Single Room, 1 King Bed, Kitchen, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 2 Single Beds, Kitchen, City View

A hotel room with two beds, a microwave, a stove, a sink, and a telephone.

Superior Double Room, 2 Single Beds, Kitchen, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Single Room, 1 King Bed, Accessible, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Single Room, 1 King Bed, Accessible, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 2 Single Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Double Room, 2 Single Beds, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Single Room, 1 King Bed, City View

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Executive Single Room, 1 King Bed, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double Room, 2 Single Beds, City View

A hotel room with a large bed, a smaller bed, a chair, a nightstand, a lamp, and a window with curtains.

Executive Double Room, 2 Single Beds, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Regency Inn & Suites New London, Mystic

An indoor pool, a restaurant and a fitness centre are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
Regency Inn & Suites New London, Mystic offers 136 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit and hairdryers. This New London hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

During your stay at Regency Inn & Suites New London, Mystic, you'll be within walking distance of United States Coast Guard Academy. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • On-site recreation includes a gym
  • 12 minutes by car from Mystic Seaport and 8 minutes from Naval Submarine Base New London
  • Cats and dogs welcome for a fee (restrictions apply)
Regency Inn & Suites New London, Mystic offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 2702 square feet (251 square metres) and includes a conference centre. A vending machine, an arcade/games room, and multilingual staff are also featured at the family-friendly Regency Inn & Suites New London, Mystic. Self parking is free.

Smoking is allowed in designated areas at this New London hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Regency Inn & Suites New London, Mystic has a restaurant on site.
Cascade Lounge – This cocktail bar serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cascade Lounge

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Conference centre (2,702 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • No lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per day
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Clarion Inn New London
Clarion New London
Clarion London Mystic London
Clarion Inn New London Mystic
Regency Inn Suites New London
Regency Inn Suites New London Mystic
Clarion Inn New London - Mystic Hotel
Clarion Inn New London - Mystic New London
Clarion Inn New London - Mystic Hotel New London

Regency Inn & Suites New London, Mystic Reviews

Reviews

6.0
Rating 10 - Excellent. 191 out of 1002 reviews
Rating 8 - Good. 207 out of 1002 reviews
Rating 6 - Okay. 211 out of 1002 reviews
Rating 4 - Poor. 173 out of 1002 reviews
Rating 2 - Terrible. 220 out of 1002 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean.room, friendly.staff, dinner was excellent
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Patricia

1 night, 2 adults, 1 room   Superior Single Room, 1 King Bed, City View
Stayed 1 night in Apr 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and the staff were very nice
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brooke

Liked: Cleanliness
Clean room, friendly staff. Stayed for a night, no complaints!! Would stay again!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mirqueya

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and comfortable room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Julymar

Liked: Cleanliness, amenities, property conditions & facilities
Everything very clean and the staff very welcoming
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean.
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not clean, plumbing was slow, everything was dirty around the hotel.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities
The check in was easy, the staff was friendly especially the gentleman that served the breakfast, great location. It is a good deal because of the price.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mych better that the 1st place i stayed and breakfast was pretty good
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Kellie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The stay itself was nice. Some of the clients of the hotel seemed sketchy. I was approached in the hallway and solicited. So that wasn't pleasant. My boyfriend reported it to the feont desk after I left. I am not sure if anything was done about it.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Theresa

Disliked: Amenities
There are not great affordable options in New London. This hotel was conveniently located but still being renovated. The rooms had 2 full size beds -not 2 queens- which was a bit challenging for my family (we are all over 6 foot tall).
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Christy

The outside definitely needs some work (to be fair-it is getting remodeled) the inside was a bit better. The lobby smelled like smoke but thankfully our room didn’t. The room was clean. The bathroom showed lots of wear and tear. The breakfast was definitely lacking and the coffee was very watered down.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Siawash

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Raquel

Liked: Amenities
The staff was very nice and helpful There is a lot of parking spots The breakfast was nice and have a staff there always taking care that nothing miss and all is clean Easy access to the 95 Recommend and return for sure
Stayed 1 night in Sep 2025
Verified

8/10 Good

Kathleen

Disliked: Property conditions & facilities
I had asked for a king bed when i got there the person at the counter said we have you for a king bed correct? We got to our room and the door almost didnt open it was sticky we pushed it hard and it emptied. Got in only to find 2 queen beds
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Amenities
The first unacceptable problem was that the property is NOT HANDICAPPED ACCESSIBLE!! The second issue was that the property listed many amenities on Expedia that DID NOT EXIST!! I specifically booked our stay for The Arcade,Gift Shop, vending machines,and expected the breakfast buffet to be like the pictures that were posted!! Not even close!! My advice from this experience is to call the property first before you book it!! Especially if you have children!!!
Stayed 1 night in Apr 2026
Verified

8/10 Good

William Wayne

Liked: Cleanliness, amenities
Trisha the check in lady was very friendly & personal. Overall not a bad place. Nice hot swimming pool, indoor that was open.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Lisa Ann

Liked: Cleanliness, staff & service, room comfort
Clean. Helpful staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tendai

Liked: Cleanliness, amenities
I really enjoyed my stay here. It's conveniently located near the casino and the event I was attending at Strange Brew Pub. The food inside the restaurant was very good too. If you like Indian cuisine, I highly recommend. I believe there's also a pizza place across the way. Also, they have a HOT complimentary breakfast was good as well. Coffee was nicely brewed as well. For the price, you really can't beat this place. There's also an Ollie's nearby. It's one of my favorite stores so it makes me partial.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joffre

Liked: Amenities
The front desk personel is very curteous
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Judith

Disliked: Cleanliness, amenities, property conditions & facilities
There was what looked like blood on the wall in the room. The rug had a chunk cut out of it. Everything looks like it was last updated 40 years ago. The breakfast was cold and soggy. But the staff was nice and the bed was comfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Saran

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Jun 2024
Verified

2/10 Terrible

joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dead bolts on room didn't work. Curtains on window would not close. Very noisy inside and outside hotel. Small couch pillow on bed inside pillowcases. Hot water in bathroom had no temperature safety, hot water was scalding out of the tap. Drug dealers and prostitutes in parking lot. Overall very unsafe
Stayed 1 night in Feb 2026

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