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AC Hotel by Marriott New Orleans French Quarter

4.0 star property

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Photo gallery for AC Hotel by Marriott New Orleans French Quarter

Front of property – evening/night
Lobby lounge
Lobby
Lobby lounge
Courtyard

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
221 Carondelet St, New Orleans, LA, 70130
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪3 min walk‬
  • Place, Caesars Superdome
    ‪11 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

8.6 out of 10
Excellent
(71 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(78 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | City view

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

AC Hotel by Marriott New Orleans French Quarter

Hotel with a rooftop terrace, 3-minute walk to Bourbon Street
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
AC Hotel by Marriott New Orleans French Quarter offers 220 accommodations with laptop-compatible safes and free newspapers. Beds feature pillowtop mattresses. 47-inch Smart televisions come with premium cable channels and Netflix. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

AC Hotel by Marriott New Orleans French Quarter's great location gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a meal at the café or drinks at the lobby lounge
  • Self-service breakfast served daily for a fee
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute walk from Bourbon Street and 13 minutes on foot from Caesars Superdome
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2196 square feet (204 square metres) and includes a conference centre. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly AC Hotel by Marriott New Orleans French Quarter. Parking is available for a fee.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy self-service breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
AC Kitchen – This café only serves breakfast.
AC Lounge – This lobby lounge serves dinner and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 60 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Self-serve breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 19.88 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,196 square foot of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1871
  • Communal living room
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 47-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately USD 19.88 for adults and from USD 10.95 for children
  • Valet parking fee: USD 60 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cotton Exchange Downtown
Cotton Exchange Downtown New Orleans
Cotton Exchange Hotel
Cotton Exchange Hotel Downtown New Orleans
Cotton Hotel
AC Hotel New Orleans French Quarter
AC Hotels by Marriott New Orleans Bourbon
AC Hotel by Marriott New Orleans French Quarter Hotel
AC Hotel by Marriott New Orleans French Quarter New Orleans

AC Hotel by Marriott New Orleans French Quarter Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 501 out of 1011 reviews
Rating 8 - Good. 247 out of 1011 reviews
Rating 6 - Okay. 146 out of 1011 reviews
Rating 4 - Poor. 51 out of 1011 reviews
Rating 2 - Terrible. 66 out of 1011 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Sheila

Business traveller
Liked: Staff & service
Room wasn’t as nice as other AC hotels I’ve been to.
Stayed 1 night in Jun 2025

10/10 Excellent

Tayla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleased!

Nice hotel, good location and fantastic staff!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Good price
Stayed 1 night in Aug 2025

8/10 Good

Landon

Travelled with family
Good price

2/10 Terrible

Van Trong Thien

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff messed up the name and bookings, checked me out early while I was still in the room. No room service was done to my room for two days. When I came and talked to them a few time, they did not accepted that there was their mistakes.
Stayed 3 nights in Aug 2025

10/10 Excellent

Domingo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel,
Stayed 1 night in Aug 2025

10/10 Excellent

Dwayne A

Stayed 4 nights in Aug 2025

2/10 Terrible

Jessica

The AC was broke and elevator was not working.
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Roxanne

Disliked: Staff & service, property conditions & facilities
It was within walking distance of everything plenty of options for food and entertainment but the hotel itself needs upgrades or renovations.
Stayed 5 nights in Aug 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great time was had

The front desk clerk was the absolute best; he was very friendly and efficient. Any questions we had for him he was able to answer and advise. He knew the area very well and was able to offer suggestions to our group. We will be staying there again in November for the Bayou Classic.
Stayed 1 night in Aug 2025

2/10 Terrible

Ervin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I rarely write reviews, but I feel it’s important to share my experience with this hotel. From the moment I checked in, it was clear that the property was nothing like the pictures advertised online. The photos were very misleading. When I got to my room, I immediately noticed blood stains on the bed covers, which was unacceptable. The bathroom ceiling was falling apart, showing signs of neglect and water damage. The floors looked like they hadn’t been swept or mopped in weeks, and unfortunately, the same could be said for the lobby area. The ice maker machine had visible mold, making it completely unusable. The entire building is extremely outdated and clearly hasn’t been maintained in years. Even the exterior desperately needs a fresh coat of paint. Overall, this was one of the worst hotel experiences I’ve had. Cleanliness and upkeep should be a basic standard, and this property failed on all levels. I would not recommend staying here until major renovations and proper maintenance are done.
Stayed 3 nights in Aug 2025

2/10 Terrible

Tyler

Stayed 1 night in Aug 2025

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Fermin

Travelled with partner
Disliked: Staff & service, amenities
This place was ok at first. But the room was a dark box that felt institutional. I asked for a room with more light but they said they didn’t know what rooms would be available. I know that’s not true because I used to work in a hotel and we know exact occupancy at any moment. The guy was nice enough but nobody was ever really pressed to help us. Guy at the bar was missing sometimes, or was a bit rude to others. They didn’t clean my room the last night- no towels or water or coffee nothing. So I called and they acted annoyed and just brought me a couple towels. It’s ok for the money if you need a dark place to sleep where you can’t even put on makeup because the lighting is so crap. Breakfast was bread, some fruit, lunch meat folded up and triangles of cheese. Then you could order a couple eggs if you want. Yogurt and oatmeal too. For $20 I didn’t like it. You can eat a real breakfast anywhere else for less. Basically I would never recommend this place to a friend unless they didn’t have other options. The guy in the restaurant was nice.
Stayed 3 nights in Aug 2025

6/10 Okay

Mariah

Liked: Staff & service
Disliked: Property conditions & facilities

Great location

Hotel was just average all around. Very much felt like a college dorm. No seating in the room besides the bed. No closet at all so don’t expect to unpack. Average cleanliness at best. Overall great location for the price
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Great Location

AC Hotel is conveniently located near everything we come to New Orleans for and we always have a great time staying here.
Stayed 1 night in Aug 2025

10/10 Excellent

GERARDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vb
Stayed 4 nights in Aug 2025

4/10 Poor

Stevenson

Stayed 1 night in Aug 2025

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Armesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable but the bedding wasn't cozy enough. Also room phone was broken so could not call down for a blanket. I would stay again though
Stayed 3 nights in Aug 2025

8/10 Good

Janaya

Liked: Cleanliness, staff & service
Loved the staff and distance to the strip
Stayed 2 nights in Aug 2025

4/10 Poor

Misti

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bed was comfortable, room was clean, but the toilet wouldn’t flush. Someone came to fix it and said it was fixed, just the flush button sticks. Still didn’t flush very well.
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas P

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must Stay

The AC was an excellent hotel for our stay. We'd recommend it for all its amenities, personnel and locality.
Stayed 1 night in Aug 2025