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Heritage Hotel

2.5 star property

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Photo gallery for Heritage Hotel

Standard Room, 2 Full Beds, Sofa, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board
Reception
Lobby lounge
Front of property
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
18 West 25th Street, New York, NY, 10010
  • Place, Empire State Building
    ‪8 min walk‬
  • Place, Madison Square Garden
    ‪11 min walk‬
  • Place, Times Square
    ‪19 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for 1 King Bed, Empire State Building View

In-room safe, desk, blackout curtains, iron/ironing board

1 King Bed, Empire State Building View

8.2 out of 10
Very good
(16 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

8.2 out of 10
Very good
(35 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Full Beds, Sofa, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

In-room safe, desk, blackout curtains, iron/ironing board

Family Suite

8.6 out of 10
Excellent
(15 reviews)
  • 32 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Full Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Full Beds, Non Smoking

7.4 out of 10
Good
(24 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Petite Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Petite Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(25 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(129 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 3 Single Beds, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

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includes taxes & fees
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About this property

Heritage Hotel

Hotel with a 24-hour fitness centre, steps from Madison Square Park
A 24-hour fitness centre, a 24-hour business centre and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance. Housekeeping is available on request.
Heritage Hotel offers 111 accommodations with a safe and a hairdryer. Televisions come with premium satellite channels. Bathrooms include baths or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Heritage Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a 24-hour gym and a 24-hour business centre are available.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Madison Square Park and 4 minutes on foot from Flatiron Building
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Heritage Hotel.

This New York hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; discounts available

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Heritage Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 679 out of 1596 reviews
Rating 8 - Good. 501 out of 1596 reviews
Rating 6 - Okay. 244 out of 1596 reviews
Rating 4 - Poor. 85 out of 1596 reviews
Rating 2 - Terrible. 87 out of 1596 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Nice, and Affordable

It gave me exactly what I needed - a room with two beds for my daughter and I to stay in that was clean and nice so we could explore the city for a very affordable price. We will be staying there every time we visit from now on!
Stayed 3 nights in Jun 2025

10/10 Excellent

Christy

Stayed 2 nights in Jun 2025

8/10 Good

Damion

Stayed 1 night in Jun 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at the Heritage Hotel were so kind. We had a wonderful experience staying there. For instance, we came in late at midnight and it had been the hottest day of the year in late June. The front desk worker was so kind to find extra ice for us. The room was clean and the location was so convenient.
Stayed 2 nights in Jun 2025

8/10 Good

Danny

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall, it was a good stay. Our A/C unit kept getting warmer and made our room very humid and uncomfortable. Our second to last day, we requested it to be looked at. When we returned that evening, the window unit had been replaced with a new one! It was great. We wish we would have requested service earlier, but they should have made sure it was working properly before we checked in. The hallways are very narrow, and you could hear doors closing hard late at night and early in the mornings. We liked the location as well, with a fun “vintage” Chelsea flea market on the weekend across the street, and a CVS and supermarket at the corner, a great cheap pizza joint across from these, and entry to the Subway a few blocks away.
Stayed 7 nights in Jun 2025

4/10 Poor

Itay

Liked: Staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Breanna

Disliked: Amenities
Stayed 2 nights in Jun 2025

10/10 Excellent

Kade

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to stay! Very well located to be able to hop to whatever sub station you need to get anywhere! Stayed 9 days and not a single problem! Even knew where the good laundry mats where!
Stayed 9 nights in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very good. No complaints.
Stayed 1 night in Jun 2025

8/10 Good

Henry

Stayed 5 nights in Jun 2025

8/10 Good

Grace

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good price for proximity to Broadway shows. Not the highest quality hotel but it works well for budget travelers.
Stayed 4 nights in Jun 2025

6/10 Okay

Erin

This hotel is just ok. I was surprised at how small everything was - hallways felt like you were in an old apt bldg and the room was very small. The bed was ok but on a moveable metal frame that was squeaky and it was fairly noisy in the hallways in the morning. Location is good and service was ok.
Stayed 1 night in Jun 2025

10/10 Excellent

Dwayne

It was a good stay, I’ll come back
Stayed 1 night in Jun 2025

10/10 Excellent

Vianna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It’s a nice and simple hotel. The building is old. The location is great. It’s very good for the price and for a quick stay.
Stayed 6 nights in Jun 2025

8/10 Good

Mary Ann

Liked: Cleanliness, staff & service, room comfort

A Great Location, But Nothing Fancy

The Heritage is on the older side. Rooms have bare essentials. The towels are limited supply and not accommodating when asked for additional towels. The rooms have been updated, but not the hallways. However, it is in a great location and a great neighborhood. The windows needs a cleaning on the outside. The view of the Empire State Building is hazy due to the dirty windows.
Empire State Building
Empire State Building
Stayed 3 nights in Jun 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet room, exactly as advertised. Great location as well.
Stayed 1 night in Jun 2025

6/10 Okay

James f

Liked: Cleanliness, staff & service, room comfort
Was just ok for the price.
Stayed 1 night in Jun 2025

8/10 Good

Jaylynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Eskender M

Liked: Cleanliness, amenities, property conditions & facilities
It’s a great place to stay. You’ll be close to the heart of Manhattan.
Stayed 1 night in Jun 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and I loved the neighborhood. We had a room with a couch and that was great when we were in the room.
Stayed 3 nights in Jun 2025

4/10 Poor

Ruth, Bountiful

Liked: Cleanliness
Disliked: Property conditions & facilities
Good location, courteous staff, clean-- but really overpriced for what you get. The kind of place where they don't even give you a washcloth. Sofa was too lumpy to sit on. TV fuzzy with few channels. No closet, just a rack with 3 hangers. At that price you can do way better, even in New York. BTW this is the first time I have ever written such a review. Sorry.
Stayed 2 nights in Jun 2025

10/10 Excellent

james

Stayed 1 night in Jun 2025

8/10 Good

FNU

The location is convenient easy to get around. It's recommended to travelers
Stayed 2 nights in Jun 2025

6/10 Okay

lotfi

Disliked: Property conditions & facilities, room comfort
La chambre est petite les lits ne sont fixé il bouge beaucoup donc tu peut pas dormir confortablement
Stayed 2 nights in Jun 2025

2/10 Terrible

Jason

Stayed 1 night in Jun 2025

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