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Grey Goose Game Lodge

3.0 star property

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Chapel
Honeymoon Suite | Premium bedding, individually decorated, individually furnished, desk
Children’s play area – outdoor
Meeting facility
Fishing

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

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Grey Goose Game Lodge, 1 Memel Road, Newcastle, KwaZulu-Natal, 2940
  • Place, Fort Amiel Museum
    ‪6 min drive‬
  • Place, Amajuba Mall
    ‪8 min drive‬
  • Place, Newcastle Town Hall
    ‪9 min drive‬

Room options

View all photos for Deluxe Twin Room

Premium bedding, individually decorated, individually furnished, desk

Deluxe Twin Room

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Room

Premium bedding, individually decorated, individually furnished, desk

Family Room

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Premium bedding, individually decorated, individually furnished, desk

Deluxe Double Room

  • Garden view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Premium bedding, individually decorated, individually furnished, desk

Standard Double Room

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Premium bedding, individually decorated, individually furnished, desk

Standard Twin Room

  • 14 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Honeymoon Suite

Honeymoon Suite | Premium bedding, individually decorated, individually furnished, desk

Honeymoon Suite

  • Mountain view
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Grey Goose Game Lodge

Along with an outdoor pool, this smoke-free lodge has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a seasonal outdoor pool and a business centre.
Grey Goose Game Lodge offers 30 air-conditioned accommodations with complimentary bottles of water and free toiletries. Rooms open to patios. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature premium bedding. Accommodation at this 3-star lodge has kitchenettes with kitchenware and utensils.

This Newcastle lodge provides complimentary wireless Internet access, with a speed of 50+ Mbps. 32-inch flat-screen televisions come with satellite channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the lodge include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Grey Goose Game Lodge, you'll be close to Fort Amiel Museum. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy local cuisine at Gooseberries Family, a family restaurant with garden views
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a playground, mountain biking and hiking/biking trails
  • 6 minutes by car from Fort Amiel Museum and 6 minutes from Amajuba Mall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 5 meeting rooms are available.

WiFi is free in public spaces. Event space at this lodge measures 00 square feet (0 square metres) and includes a conference centre. An outdoor pool, a terrace, and multilingual staff are also featured at the family-friendly Grey Goose Game Lodge. Self parking is free. A complete renovation of Grey Goose Game Lodge was completed in November 2022.

This 3-star Newcastle lodge is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:30 AM to 10:00 AM.
Gooseberries Family – Overlooking the pool and garden, this family restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; ZAR 60 to 175 for adults and ZAR 45 to 120 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Gooseberries Family

Things to do

  • Fishing
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Hunting
  • Mountain biking
  • Outdoor pool
  • Playground

Family friendly

  • Cot (surcharge)
  • High chair
  • In-room kitchenette
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate
  • Trampoline

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No lift
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • Banquet hall
  • Built in 1994
  • Renovated entire property - November 2022
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Friday (6:00 AM - 9:00 PM) and Saturday - Sunday (7:00 AM - 3:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 300.0 per night.
  • Cots (infant beds) are available for ZAR 200.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately ZAR 60 to 175 for adults and ZAR 45 to 120 for children
  • Crib (infant bed) fee: ZAR 200.0 per night
  • Rollaway bed fee: ZAR 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Friday: 6:00 AM - 9:00 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in September and close in April.
  • Pool access available from 6:00 AM to 10:00 PM
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Grey Goose Game Lodge Lodge
Grey Goose Game Lodge Newcastle
Grey Goose Game Lodge Lodge Newcastle

Grey Goose Game Lodge Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 8 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 4 out of 18 reviews
Rating 4 - Poor. 2 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Raymond

Liked: Cleanliness, amenities
Excellent service all around. Lots of things to keep the children busy in the lodge grounds. Breakfast was a little disappointing, clean and tidy rooms. Recommend the helicopter rides.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service
Top stay
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Country Life

First time I had stayed there. Staff went out of their way to make sure I was comfortable and all my needs met. Great place.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Ronald

Liked: Property conditions & facilities, room comfort

Great Experience

Check in was smooth. When i discovered that I was given a smoking room, they quickly changed my room to a non smoking room. I am at the included breakfast as I write this, wow what a spread! Incredible selection and excellent quality as well as 5 star service.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities, room comfort

Pleasant location

We enjoyed our stay but they got our booking wrong and there was a double bed instead of 2 x singles, they then moved us to another room advising that it had 2 x single beds only for this room to also have a double bed. Overall, a pleasant and peaceful location but front desk receptionist needs some training on what the different rooms contain.
Stayed 1 night in Jan 2024
Verified

4/10 Poor

peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing stay.

We made a mistake booking here. From check in it didn't go well, the receptionist took us to our room, where the cleaner was just finishing and let us in. It was only a little while later when we went to go out that we realised that we'd not been given a room key! That's the basic thing of checking into a hotel I feel? The room itself was chalet style but quite small, there was evidence of damp in both the bedroom and bathroom and in fact one of our bags and it's contents got damp as we left it by the wall! On our 2nd day with the sun out brightly, we thought we'd lay by the pool for a few hours....nope, the first time we'd ever stayed in a hotel that has a pool but absolutely zero sun loungers! We even asked at reception just incase they'd stored them away but were told bluntly that they don't have any sun loungers! The pool itself had seen better days, like the "resort", everything is tatty. There's a lot of game on the extensive grounds but the walks are not well signposted at all. Overall we couldn't wait to leave.
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Priority of guests led to poor services

It was just one of their busiest times and they were hosting a wedding. So the priority of the service was specifically for the wedding guests. No pre- check in confirmations or follow-ups and information sharing were done, we had to call in order to get their attension. We couldn't get food ordered for the first night, the response on whatsapp took more than 90 minutes and we were given a short notice of the time at which the kitchen closes. When we placed the order, no response was received until it was too late to get food. Bedding was not changed, guess locations differ with linen change policy. But we managed to get the food ordered and delivered on the second night.
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

Nozipho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Miss

It was amazing and beautiful
Stayed 1 night in Dec 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were entirely happy with the hotel and our experience there. Standard of cleanliness was high.
Stayed 2 nights in Nov 2020
Verified

6/10 Okay

farzana

Liked: Cleanliness, room comfort

Lovely mountain view

Nice facilities. Lovely view Room was clean, just needs more air freshner. Breakfast was ok. Not buffet
Stayed 1 night in Nov 2020
Verified

4/10 Poor

Warren

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Don't stay here

The setting is beautiful but the bathroom was disgusting. The ceiling and walls had black mould on them, the shower tiles near the floor were thick with dirt and the shower rose was broken. The beds are not very comfortable.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AWESOME!! Incredible value!

Highly recommend this facility.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything quite nice. Unfortunately the cold showers were extremely disappointing.
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Muzikayise

Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Musa

Stayed 2 nights in Dec 2024
Verified

8/10 Good

Michael

Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Reynard

Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019