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Comfort Suites Ocean City West

2.5 star property

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Photo gallery for Comfort Suites Ocean City West

Seasonal outdoor pool
Seasonal outdoor pool
Lobby
In-room safe, iron/ironing board, free cots/infant beds, rollaway beds
Free continental breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
12718 Ocean Gateway, Ocean City, MD, 21842
  • Place, Tanger Outlet Center
    ‪2 min walk‬
  • Place, Isle of Wight Bay
    ‪8 min walk‬
  • Place, Ocean City Boardwalk
    ‪2 min drive‬
  • Airport, Ocean City, MD (OCE-Ocean City Municipal)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Non Smoking

8.2 out of 10
Very good
(30 reviews)
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Non Smoking

8.4 out of 10
Very good
(62 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Fireplace

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Suites Ocean City West

Family-friendly hotel with free breakfast and fitness centre
A fitness centre, a snack bar/deli and a seasonal outdoor pool are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and laundry facilities. Housekeeping is available on request.
Comfort Suites Ocean City West offers 85 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include complimentary newspapers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a waterslide, a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Comfort Suites Ocean City West gets good marks from our customers. During your stay, you're just a quick walk from Tanger Outlet Center. Free WiFi in public areas, free self-parking and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Splash around at the waterslide or swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a playground
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Ocean City Boardwalk and a few minutes from Ocean City Beach
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Comfort Suites Ocean City West offers its guests a seasonal outdoor pool, a waterslide, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served. Public spaces have free WiFi.

There's an onsite business centre. A vending machine, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Comfort Suites Ocean City West. Self parking is free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1286
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 24 May and close on 30 September.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites Hotel Ocean City
Comfort Suites Ocean City
Ocean City Comfort Suites
Comfort Suites Ocean City Hotel Ocean City
Comfort Suites Ocean City Hotel
Comfort Suites
Comfort Suites Ocean City
Comfort Suites Ocean City West Hotel
Comfort Suites Ocean City West Ocean City
Comfort Suites Ocean City West Hotel Ocean City

Comfort Suites Ocean City West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 485 out of 1002 reviews
Rating 8 - Good. 283 out of 1002 reviews
Rating 6 - Okay. 109 out of 1002 reviews
Rating 4 - Poor. 72 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, comfortable bed, nice staff, reasonable price. I would stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Demarce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Andrew

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed September 11 through the 15th our dogs were infested with fleas and flea eggs by the time we left on Monday,, service animals went from car to room and outside of hotel rot use bathroom… This place is nasty and doesn’t care about your animals or children…. This place is DANGEROUS TO you your pets and children,, and the management doesn’t care….
Stayed 4 nights in Sep 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights, room was clean and comfortable. All the staff I encountered were friendly and attentive to needs. The daily breakfast was a good mix of your typical hot breakfast foods; sausage/eggs/pancakes/waffles/baked goods. Dining area was clean and well maintained. Whomever is in charge of the music played in the lobby was doing an excellent job - I enjoyed the tunes as I walked from my room to other areas in the hotel and car. The pool area was as advertised and even had a lift chair for wheelchair users to enjoy the pool! Unfortunately the weather had other plans during our stay and we did not get to enjoy this amity. I would recommend this hotel to anyone looking to stay down the ocean without breaking the bank on lodging.
Stayed 3 nights in Sep 2025

10/10 Excellent

Miracle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Shettie

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean n. Wry nice staff reasonable rates
Stayed 2 nights in Sep 2025

10/10 Excellent

Joyce

Stayed 1 night in Sep 2025

6/10 Okay

Cathy

Would select other option.

Gym equipment did not work. Refrigerator in room did not work. Poor lighting in room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Russell, Newark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ramon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Francisco, Gloucester City

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room was clean except for the carpet which was dirty. Other than that the staff was not friendly and felt like we were bothering them when asking questions or they were on their phones/gossiping.
Stayed 2 nights in Sep 2025

10/10 Excellent

Veneshia

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2025

8/10 Good

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice.

Staff was nice and accommodating. Room was clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is about miles outside of Ocean City and close to everything you would need, restaurants, shopping, entertainment etc...It was bike week but the hotel was quiet..Great breakfast items and the staff kept the area clean and stocked..My room was perfect for us 3 sister's and clean as well.Front Desk Staff were professional and When I couldn't get my TV to work, they sent someone up right away to fix it. Five Stars!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Adrianne

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and close to the boardwalk. Parking was free. No issues with accessibility.
Stayed 2 nights in Aug 2025

10/10 Excellent

daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place fit all our needs.
Stayed 2 nights in Sep 2025

8/10 Good

Kathy

Stayed 3 nights in Sep 2025

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness, amenities
Clean rooms, polite staff ,convenience drive time to the beach and a nice size pool.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will Stay Here Again

I had a really great stay. Unfortunately, there were young children staying in the room above me and they kept stomping on the floor. However, the room was great and comfortable and less than 50 steps from the beach!
Stayed 2 nights in Sep 2025

6/10 Okay

Normarys

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was decent clean need update
Stayed 2 nights in Aug 2025

10/10 Excellent

Jasmin

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pet-friendly, staff was always nice and helpful, and rooms were big and decently clean.
Stayed 2 nights in Aug 2025

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Karla

Stayed 2 nights in Aug 2025

6/10 Okay

Viola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Not enough for my 💰💰💰

The staff were great, friendly, fast. Housekeeping was wonderful, and very pleasant even though some didn't speak English. I never took advantage of the BF, but every am that my friend went down to BF, it was all gone , and they never would replenish even though BF wasn't over yet. Beds were hard, and not comfortable at all. Really didn't like the shower bcuz I felt like I wasn't rinsing well. Miss my shower head at 🏠. I've had way better for the price paid. I honestly believe that all of them take advantage of you bcuz your so close to the beach. I love that it's close to Tanger Outlets.
Stayed 3 nights in Aug 2025