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Comfort Suites Ocean City West

2.5 star property

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Photo gallery for Comfort Suites Ocean City West

Seasonal outdoor pool
Seasonal outdoor pool
Free continental breakfast
In-room safe, iron/ironing board, free cots/infant beds, rollaway beds
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Breakfast included
  • Laundry

Explore the area

View in a map
12718 Ocean Gateway, Ocean City, MD, 21842
  • Place, Ocean City Boardwalk
    ‪3 min drive‬
  • Place, Ocean City Beach
    ‪3 min drive‬
  • Place, Inlet Park
    ‪3 min drive‬
  • Airport, Ocean City, MD (OCE-Ocean City Municipal)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Fireplace

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Non Smoking

8.2 out of 10
Very good
(30 reviews)
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Non Smoking

8.4 out of 10
Very good
(61 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

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About this property

Comfort Suites Ocean City West

Family-friendly hotel with free breakfast and fitness centre
A fitness centre, a snack bar/deli and a seasonal outdoor pool are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and laundry facilities. Housekeeping is available on request.
Comfort Suites Ocean City West offers 85 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include complimentary newspapers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a waterslide, a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Comfort Suites Ocean City West gets good marks from our customers. During your stay, you're just a quick walk from Tanger Outlet Center. Free WiFi in public areas, free self-parking and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Splash around at the waterslide or swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a playground
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Ocean City Beach and a few minutes from Ocean City Boardwalk
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Comfort Suites Ocean City West offers its guests a seasonal outdoor pool, a waterslide, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served. Public spaces have free WiFi.

There's an onsite business centre. A vending machine, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Comfort Suites Ocean City West. Self parking is free.

Guests are served a free continental breakfast.

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1286
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 24 May and close on 30 September.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites Hotel Ocean City
Comfort Suites Ocean City
Ocean City Comfort Suites
Comfort Suites Ocean City Hotel Ocean City
Comfort Suites Ocean City Hotel
Comfort Suites
Comfort Suites Ocean City
Comfort Suites Ocean City West Hotel
Comfort Suites Ocean City West Ocean City
Comfort Suites Ocean City West Hotel Ocean City

Reviews

Comfort Suites Ocean City West Reviews

8.2

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 475 out of 1005 reviews
Rating 8 - Good. 282 out of 1005 reviews
Rating 6 - Okay. 115 out of 1005 reviews
Rating 4 - Poor. 77 out of 1005 reviews
Rating 2 - Terrible. 56 out of 1005 reviews

Reviews

6/10 Okay

Crystal, Pikesville

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The hotel is so convenient and close to shopping and a lot of food places.
Stayed 2 nights in Jun 2025

8/10 Good

Oneida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time during our stay and the only issue we had was that our air condition unit was leaking so the floor area was soaked. Once we reported the issue the staff made arrangements to repair the air conditioning unit while we were away enjoying the beach. Great location and family friendly. Would stay again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Eliyas

Stayed 1 night in Jun 2025

8/10 Good

Marsel

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience and the price
Stayed 10 nights in Jun 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We stayed 4 nights Sunday-Thursday had to wait for the until Tuesday to get new towels due to their policy which is weird. On the site it showed that were supposed to be by the beach but ended up at another site 5 minutes away from the beach.The lady hosting breakfast is very rude, I get that it gets busy but be mindful to hold your composure and continue to give great customer service. Other than that everything else was good. It’s not a bad hotel. I would still book.
Stayed 4 nights in Jun 2025

10/10 Excellent

David A.

Stayed 3 nights in Jun 2025

2/10 Terrible

Brionna

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The tv didn’t work WiFi didn’t work and staff are rude
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Overall our stay was pretty good! The main thing my husband & I didn't like, was the fact that the hot water went out pretty fast & the water pressure in the shower was very weak! We had a hot tub room, but the water wouldn't get hot enough to really enjoy it. Other than that, the room was very clean! We would definitely stay here again if we come back.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sydni

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Lindsay, Edgewater

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This property is nothing like the pictures. We got the room because it was suppose to have the L shaped couch area to fold out into a bed. We only got a small pull out couch. The water would go hot and cold. The carpet was disgustingly dirty and I have a toddler with me. There also is a $150.00 cleaning fee that was not disclosed to us at booking. We where suppose to stay for 2 nights and ended up only staying for one. Absolutely disappointed and disgusted.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephanie

Stayed 5 nights in Jun 2025

8/10 Good

Mariela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is nice, right across the street from the OC outlets, everything around you, the location is great. If you want to go to the beach you'll need to drive or I guess a bus?
Stayed 2 nights in Jun 2025

10/10 Excellent

Heather

Stayed 1 night in Jun 2025

10/10 Excellent

Melissa m

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff here is what really stood out for me. They were Amazing! We really enjoyed our stay. The pool was nice and clean plus the game room. Will definitely be back
Stayed 2 nights in Jun 2025

8/10 Good

Joseph

Travelled with family
Stayed 2 nights in Jun 2025

10/10 Excellent

Victoria

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice experience, very clean. Cant understand the bad reviews, very clean. Would 100% stay here next year.
Stayed 2 nights in Jun 2025

4/10 Poor

Jessica

Travelled with family
When I arrived to check in, I was told that I would only be provided one parking pass. This was not communicated when I made the reservation. My husband and I drove separately. They told me we could park his car at the park and ride down the street. If I knew we were only allowed one parking pass I would have booked somewhere else. This was extremely frustrating.
Stayed 2 nights in Jun 2025

10/10 Excellent

Selvin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jun 2025

6/10 Okay

Stacey

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Some of the staff were friendly and greeted accordingly, others did not. The breakfast meat was only pork. I thought there should have been other choices. There was a disagreement regarding my 6 lb dog. 2 front female employees told us my dog needed to take the steps. None of this information was told to us at check in. There are no signs any where that indicates this. Overall I probably wouldn't stay at this particular comfort Inn.
Stayed 3 nights in Jun 2025

10/10 Excellent

Imani

Stayed 2 nights in May 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk. So nice. Spotless room. Just remodeled this place is close to the road to assateuge island and it's wild horses. It's adjacent to Ocean City MD
Stayed 1 night in Jun 2025

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was nice but my in-room hot tub was worthless. Very disappointing.
Stayed 1 night in Jun 2025

10/10 Excellent

Kareshma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and i were down here for almost a week for my birthday. First time staying here and was an amazing time. They even gave us a 12pm late check out which we really appreciated so we can enjoy more time here. We will definitely be back at this hotel whenever we come down to Ocean City!
Stayed 4 nights in Jun 2025