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Kurobe Kanko Hotel

3.0 star property

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Photo gallery for Kurobe Kanko Hotel

Spa
Spa
Front of property
Spa
Spa

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
2822 Taira, Omachi, Nagano-ken, 398-0001
  • Place, Omachi Onsen-kyo
    ‪1 min walk‬
  • Place, Sake Museum
    ‪1 min walk‬
  • Place, Shiki Theater Museum
    ‪18 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪75 min drive‬

Room options

View all photos for Japanese Room 8 Tatami mat room (shared bath), Non Smoking

Japanese Room 8 Tatami mat room (shared bath), Non Smoking | In-room safe, free WiFi, bed sheets

Japanese Room 8 Tatami mat room (shared bath), Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Japanese Room 10 Tatami mat room (shared bath), Non Smoking

Japanese Room 10 Tatami mat room (shared bath), Non Smoking | In-room safe, free WiFi, bed sheets

Japanese Room 10 Tatami mat room (shared bath), Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for 12 Tatami Room

Interior

12 Tatami Room

  • Sleeps 6
  • Free Wi-Fi

View all photos for Single Room, Non-Smoking (Western-Style Room (9 Square Meters) *Partial Use Of Stairs Required)

In-room safe, free WiFi, bed sheets

Single Room, Non-Smoking (Western-Style Room (9 Square Meters) *Partial Use Of Stairs Required)

  • Sleeps 1
  • Free Wi-Fi

View all photos for Twin Room, Non-Smoking (Western-Style Room (11 Square Meters) * Some Use Of Stairs Required)

In-room safe, free WiFi, bed sheets

Twin Room, Non-Smoking (Western-Style Room (11 Square Meters) * Some Use Of Stairs Required)

  • Sleeps 2
  • Free Wi-Fi

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About this property

Kurobe Kanko Hotel

A restaurant, a sauna and free newspapers are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, gift shops/newsstands and a TV in a common area are on-site. Housekeeping is not available.
Kurobe Kanko Hotel offers 88 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with digital channels.

Bathrooms include slippers, bidets, toilets with an electronic bidet and complimentary toiletries. This Omachi hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer.

Recreational amenities at the hotel include a sauna.
Public bath/onsen services include an indoor mineral hot spring (onsen).
During your stay at Kurobe Kanko Hotel, you're just a quick walk from Sake Museum. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a gift shop
  • On-site recreation includes a sauna
  • Just a 4-minute drive from Jiigatake Ski Area and 9 minutes from Lake Kizaki
There's a restaurant on site. Public spaces have free WiFi. A sauna, a vending machine, and gift shops/newsstands are also featured at Kurobe Kanko Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Omachi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 8:00 AM.
Kurobe Kanko Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 8:00 AM for a fee: JPY 2,000 per person
  • A restaurant

Things to do

  • Karaoke
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • No housekeeping service

Outdoors

  • Garden

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Free daily newspapers
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
The front desk at this property is open daily from 6:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Kurobe
Kurobe Hotel
Kurobe Kanko
Kurobe Kanko Hotel
Kurobe Kanko Hotel Omachi
Kurobe Kanko Omachi
Kurobe Kanko Hotel Japan/Omachi, Nagano Prefecture
Kurobe Kanko Hotel Japan/Omachi
Kurobe Kanko Hotel Hotel
Kurobe Kanko Hotel Omachi
Kurobe Kanko Hotel Hotel Omachi

Kurobe Kanko Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 73 out of 203 reviews
Rating 8 - Good. 97 out of 203 reviews
Rating 6 - Okay. 22 out of 203 reviews
Rating 4 - Poor. 7 out of 203 reviews
Rating 2 - Terrible. 4 out of 203 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Collin KY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel n service👍👍
Stayed 1 night in May 2024
Verified

2/10 Terrible

Yohana

Disliked: Staff & service, property conditions & facilities, room comfort

Dated and unfriendly

The hotel was dated and smelled humid. There were few restaurants available outside the premises and not walkable distances. The service was average and not foreigners friendly. The onzen was great.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

HIDEAKI

Liked: Cleanliness, amenities, property conditions & facilities
温泉最高！夕食、朝食のビュッフェも長野産の料理が、とても美味しかったです。
Stayed 1 night in Jan 2026
Verified

8/10 Good

Takeshi

Disliked: Cleanliness
客室のトイレ・風呂に毛が落ちていたり、部屋の隅にゴミの取りこぼしがあった
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yoshiki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お腹いっぱい、健康だー
Stayed 1 night in Sep 2025
Verified

4/10 Poor

takashi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
掃除がよくされていないのだろう。部屋が臭いし窓サッシがカビだらけだった。
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Naoko

Liked: Property conditions & facilities
近くに飲食店があまりなく、夕食に不自由しました。
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
部屋の浴槽カーテンの汚れがひどいと感じました
Stayed 1 night in Jun 2025
Verified

8/10 Good

Maki

Liked: Cleanliness, staff & service, property conditions & facilities
朝食バイキングが、種類が豊富でした。
Stayed 1 night in May 2025
Verified

8/10 Good

Tomoko

Liked: Cleanliness, staff & service
一つ驚いたのは、部屋に虫がいました。 電気のかさのなかで飛び回り、うるさかった
Stayed 1 night in Nov 2024
Verified

8/10 Good

Kin Fai

Liked: Staff & service, amenities
High CP Value
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Yoshimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
無料サービス良し 温泉の湯質がよく何度も入りたい サウナを早朝と０時までしていただけるとありがたい
Stayed 1 night in Oct 2024
Verified

6/10 Okay

MASAHIKO

Disliked: Property conditions & facilities
黒部ダムや八方尾根などのトレッキングや登山の宿泊としてはコスパ良く快適でした。
Stayed 2 nights in Sep 2024
Verified

8/10 Good

YUUITI

Liked: Cleanliness, staff & service, property conditions & facilities
とても安心して、落ち着けました。
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

YUMIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バイキングの温泉ホテルは何度か利用しましたが、味、種類、量と1番満足度が高いと思います。 温泉も広々して良かったです。
Stayed 1 night in Aug 2024
Verified

6/10 Okay

??

夕食バイキングは、ソフトドリンク・アルコールが含まれていたのでコストパフォーマンスが良い。
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

HIDEAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉が良い！水風呂がまさに水風呂で最高！食事は長野の郷土料理が特に超美味しい！
Stayed 1 night in Aug 2024
Verified

8/10 Good

Tooru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックインから17時まで無料でビールが飲めて良かった。バイキングも満足。 マンガが置いてあり、意外と家族受け良かった。
Stayed 1 night in Aug 2024
Verified

8/10 Good

??

Liked: Cleanliness, staff & service
少し冷凍感があった
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Verified traveller

建物設備は古いです。 客室トイレは狭く使いづらいです。
Stayed 1 night in Aug 2024
Verified

8/10 Good

Tse Wui

Liked: Cleanliness, staff & service, property conditions & facilities
整體很滿意
Stayed 1 night in Apr 2024
Verified

8/10 Good

King Chi

Liked: Cleanliness, staff & service, room comfort

環境優美

近大町溫泉鄉巴士站，近河川，環境不錯！
Stayed 1 night in May 2024
Verified

10/10 Excellent

Tu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
何度もお世話になっております。 お値段から施設に対して満足でした。 子供が遊ぶ広場を大好きでまたいつか行くつもりです。
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Tu

Liked: Cleanliness, staff & service, property conditions & facilities
全体的には良かったです。ただし、便座が何の原因か分からないですが、冷たくて驚きました。また、照明のリモコンが使えませんでした。おそらく、パッテリーの交換が必要なようです。
Stayed 2 nights in Jan 2024
Verified

8/10 Good

SHIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
식사가 맛있고 주차하기 편리합니다. 온천도 좋았어요
Stayed 1 night in Nov 2023