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Courtyard by Marriott Lake Buena Vista at Vista Centre

4.0 star property

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Photo gallery for Courtyard by Marriott Lake Buena Vista at Vista Centre

2 outdoor pools, open 6:00 AM to 11:00 PM, pool cabanas (surcharge)
Room, 2 Queen Beds, Non Smoking, Balcony | 1 bedroom, premium bedding, pillow-top beds, in-room safe
View from property
Lounge
Lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Room service
  • Bar

Explore the area

View in a map
8501 Palm Pkwy, Orlando, FL, 32836
  • Place, Orlando Vineland Premium Outlets
    ‪20 min walk‬
  • Place, Disney Springs™
    ‪4 min drive‬
  • Place, SeaWorld® Orlando
    ‪5 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(33 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking

7.0 out of 10
Good
(6 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

View from room

Room, 2 Queen Beds, Non Smoking, Pool View

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Balcony

8.0 out of 10
Very good
(16 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (Patio)

View from room

Room, 2 Queen Beds, Non Smoking, Pool View (Patio)

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(9 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Rainfall showerhead, eco-friendly toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Rainfall showerhead, eco-friendly toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Rainfall showerhead, eco-friendly toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

Rainfall showerhead, eco-friendly toiletries, hair dryer, towels

Suite, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Hearing Accessible)

Rainfall showerhead, eco-friendly toiletries, hair dryer, towels

Suite, Multiple Beds, Non Smoking (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Multiple Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (Mobility Accessible, Tub)

Rainfall showerhead, eco-friendly toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking, Pool View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (Mobility Accessible, Roll-In Shower)

View from room

Room, 2 Queen Beds, Non Smoking, Pool View (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Rainfall showerhead, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Rainfall showerhead, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Rainfall showerhead, eco-friendly toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

View from room

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

View from room

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (Mobility/Hearing Accessible, Tub)

Rainfall showerhead, eco-friendly toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking, Pool View (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (Hearing Accessible)

Rainfall showerhead, eco-friendly toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking, Pool View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(90 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(49 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Courtyard by Marriott Lake Buena Vista at Vista Centre

Family-friendly hotel with 2 outdoor pools and 24-hour fitness centre
This smoke-free hotel features 2 outdoor pools, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available once per stay.
Courtyard by Marriott Lake Buena Vista at Vista Centre offers 308 accommodations with MP3 docking stations and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with cable channels, first-run films and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Courtyard by Marriott Lake Buena Vista at Vista Centre's great location. During your stay, you'll be within walking distance of Lake Bryan. Features include free WiFi in public areas and a free theme park shuttle, plus 2 outdoor pools.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the pool
  • Just a 4-minute drive from Disney Springs™ and a few minutes from Orlando Vineland Premium Outlets
  • Free theme park shuttle service
As a guest of Courtyard by Marriott Lake Buena Vista at Vista Centre, you'll find 2 outdoor swimming pools, a waterslide, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 9 meeting rooms. Event space at this hotel measures 12141 square feet (1128 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the family-friendly Courtyard by Marriott Lake Buena Vista at Vista Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Orlando hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.
The Blend ft. Starbucks – On-site coffee shop.
Oasis Patio & Lounge – On-site bar. Happy hour is offered. Open daily.
Sunrise Restaurant – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free theme park shuttle
  • Secured parking on site (USD 25 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: USD 14.95 for adults and USD 10.65 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Oasis Patio & Lounge
  • Sunrise Restaurant
  • The Blend ft. Starbucks

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Splash pad
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's games
  • Free theme park shuttle
  • High chair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,141 square feet of conference space
  • 9 meeting rooms
  • Business centre

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • First-run films
  • MP3 dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges USD 20 for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day
  • Destination fee: USD 11.25 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14.95 for adults and from USD 10.65 for children
  • Secured self-parking fee: USD 25 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of USD 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt. Any deliveries received before or after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Lake Buena Vista Vista Centre Hotel
Courtyard Marriott Lake Buena Vista Vista Centre
Courtyard by Marriott Lake Buena Vista at Vista Centre Hotel
Courtyard by Marriott Lake Buena Vista at Vista Centre Orlando

Courtyard by Marriott Lake Buena Vista at Vista Centre Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 704 out of 1384 reviews
Rating 8 - Good. 309 out of 1384 reviews
Rating 6 - Okay. 166 out of 1384 reviews
Rating 4 - Poor. 101 out of 1384 reviews
Rating 2 - Terrible. 104 out of 1384 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Autumn

Travelled with family
Stay was fine have no complaints for my actual stay. I am still bewildered by the fact that they add a additional "sales tax" to the parking fee and their destination fee. Theres a first time for everything
Stayed 2 nights in Aug 2025

10/10 Excellent

Lekeyla

Liked: Amenities
Everything was great!
Stayed 2 nights in Aug 2025

10/10 Excellent

Martha

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Arnold, Orlando

Business traveller
Disliked: Property conditions & facilities
IN the past I used Courtyard for work, I wanted to give it a try again but this experience 100% disappointing. It's incredible how Marriott degraded this hotel chain. Towels felt like sandpaper, linens were smelly, pillows were old and yellow, you can hear the other room people snoring so imagine when they were awake. I've used a lesser hotel brands recently and they had de-humidifiers, to avoid smells, another do not allow you to stop the ventilation as the humanity in FL creates a very nasty smell., not at Courtyard. Quite smelly rooms. Price as a better brands, including ridiculous extra fee, parking fees to park in the sun so there's not even covered parking. Glad now is easier to find how many brands / what they own as I'm sure simply is the same.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicolas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the pool a lot, and the drinks at the bar are great!
Stayed 2 nights in Aug 2025

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing family friendly hotel

Stayed 2 nights in Aug 2025

4/10 Poor

Sarah

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Awful service from reception staff

Awful experience. Booked a 14 night stay with breakfast included. After 7 nights was told restaurant was shutting for refurbishment (didn’t see any refurbishment start in next 7 days we were there so assume this was a lie, the first of many). Complained to reception who offered to waive the destination fee as compensation. Upon checkout received a final bill stating I owe the hotel $24. Naturally queried this with reception who told me that it was an error and no money would be taken from my account. Arrived home to find that that was a lie too and they have taken $24 from my account. We were also charged for a lunch in the final bill which I had already paid for at the time. Staff on reception at check out was in middle of her lunch so basically just lied to my face in order to get rid of me and get back to her lunch. Disgraceful service
Stayed 14 nights in Jul 2025

10/10 Excellent

Christopher

Stayed 2 nights in Aug 2025

8/10 Good

Marileidy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I enjoyed the room which was pretty big. We also loved the pool. It was big and clean. Overall would recommend.
Stayed 7 nights in Jul 2025

2/10 Terrible

Eltiana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Vanessa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

CARLA

Liked: Property conditions & facilities
The property is in prime location to all my shopping needs
Stayed 4 nights in Jul 2025

8/10 Good

Sharee

Stayed 2 nights in Aug 2025

8/10 Good

Robert

Stayed 6 nights in Jul 2025

8/10 Good

Karla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Pretty clean facilities. Housekeeping needs work
Stayed 3 nights in Jul 2025

8/10 Good

Karla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location next to everything. Staff was friendly. Kids loved the pool & movie. Everything was great except housekeeping. Had to remind them to change towels. Asked housekeeper in hallway for clean towels. She had a cart full but directed me to the front desk. 4 people in room. Two adults 2 children. When she did change towels she left towels for 2 people.
Stayed 1 night in Aug 2025

10/10 Excellent

Annie, Laval

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at the hotel, staff was extremely kind and flexible. Property is super clean, room was perfect, and kids had a lot of fun. 5 stars
Stayed 1 night in Aug 2025

10/10 Excellent

Frank

Stayed 1 night in Jul 2025

10/10 Excellent

Taytem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best choice ever

The staff were AMAZING! Any issue was taken care of in a split second and they went above and beyond even with no problems! Will stay at this hotel every time.
Stayed 8 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Not as great as prior stays

We’ve stayed here before and hoped to have another great stay. Pros-check-in was smooth & quick. Room was clean only issue was slow sink drain. Staff I dealt with were friendly. Cons: The pool area isn’t manned, every entrance has a towel area that was empty. Had to visit the lobby to get pool towels. The was a rowdy group rolling joints at the pool, they probably looked about 16. Parents left young kids unattended around the slide so we hoped to enjoy to pool area but it left us annoyed and unimpressed. This was fine for one night but we would’ve been really disappointed if it were a longer stay.
Stayed 1 night in Aug 2025

10/10 Excellent

SEUNGHUN

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Mark, Ooltewah

Disliked: Cleanliness, property conditions & facilities
The hotel is OLD and run down. The hall ways smell bad and the rooms stink too
Stayed 1 night in Aug 2025

4/10 Poor

JASMIN

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Pool was very dirty. It had children's feces in it. Children were left unattended in the splash pad slide area. They were jumping from high areas of the slide which made it dangerous for smaller children like my toddler. I was afraid they would fall on her and cause her bodily harm or injury. I was surprised that this area isn't supervised. This hotel has so much potential. It just doesnt have the right workers. Staff didnt add my breakfast to my profile at check in. Dining staff told me i had to go back and ask them to add it. What an inconvenience. Dishes were dirty at breakfast . Room was clean.
Stayed 1 night in May 2025