We checked into the hotel on Sundayevening. The water supply was cut off on Monday morning. Initially, we were informed that it would be repaired within three hours. However, the water was not restored until 8:00 PM.
To make matters worse, the water was cut off again just one hour later. We were left without any running water for the entire day. During this period, we requested bottled water from the front desk as a basic necessity, but they refused to provide it.
We are extremely dissatisfied with this travel experience, as the hotel failed to provide the most basic living essentials. Therefore, we request a full refund for our stay.