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Orlando World Center Marriott

4.0 star property

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Popular amenities

  • Parking available
  • Spa
  • Room service

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8701 World Center Dr, Orlando, FL, 32821
  • Disney Springs™
    ‪3 min drive‬
  • Orlando Vineland Premium Outlets
    ‪4 min drive‬
  • SeaWorld® Orlando
    ‪8 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (View)

55-inch flat-screen TV with satellite channels, TV, Netflix

Suite, 1 King Bed with Sofa bed, Non Smoking (View)

  • 111 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (View)

55-inch flat-screen TV with satellite channels, TV, Netflix

Suite, Multiple Beds, Non Smoking (View)

  • 111 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony | Living area | 55-inch flat-screen TV with satellite channels, TV, Netflix

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • 111 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (View)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Balcony (View)

9.4 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(67 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Balcony)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking (Balcony)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Balcony)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Balcony)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(50 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking, Balcony

Room, Multiple Beds, Non Smoking, Balcony | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, Multiple Beds, Non Smoking, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Park View (Balcony)

Room, 2 Queen Beds, Non Smoking, Park View (Balcony) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Park View (Balcony)

8.4 out of 10
Very good
(17 reviews)
  • 39 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Park View (Balcony)

Room, 1 King Bed, Non Smoking, Park View (Balcony) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Park View (Balcony)

8.0 out of 10
Very good
(5 reviews)
  • 39 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Bunk Bed Suite

Family Bunk Bed Suite | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Family Bunk Bed Suite

  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Large Single Bunk Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (View)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking (View)

8.8 out of 10
Excellent
(3 reviews)
  • 72 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (View)

Room, 2 Queen Beds, Non Smoking, Balcony (View) | Pool | 3 outdoor pools, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)

Room, 2 Queen Beds, Non Smoking, Balcony (View)

7.6 out of 10
Good
(9 reviews)
  • 40 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking (View)

Executive Suite, 1 King Bed with Sofa bed, Non Smoking (View) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Non Smoking (View)

8.6 out of 10
Excellent
(4 reviews)
  • 50 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony | Living area | 55-inch flat-screen TV with satellite channels, TV, Netflix

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Golf View (Balcony)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking, Golf View (Balcony)

  • 39 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Golf View (Balcony)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Multiple Beds, Non Smoking, Golf View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Orlando World Center Marriott

Family-friendly hotel with 10 restaurants and 3 outdoor pools
This smoke-free hotel features 10 restaurants, 3 outdoor pools and a full-service spa. WiFi in public areas is free. Additionally, a golf course, free water park access and 2 poolside bars are on-site. Housekeeping is available on request.
Orlando World Center Marriott offers 2010 accommodations with a safe and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the water park with a lazy river and waterslides. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the pool at Orlando World Center Marriott. During your stay, you're just a quick walk from Hawks Landing Golf Club. You'll find features such as free WiFi in public areas, plus 3 outdoor pools and 10 restaurants.
  • Free WiFi
  • Enjoy American cuisine at Latitude & Longitude, one of the property's 10 restaurants and 10 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the free water park with a lazy river or swim in the 3 outdoor pools
  • Indulge with massages, body scrubs or facials at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course, a gym and mini golf
  • Guests have great things to say about the pool and the helpful staff
  • Just a 2-minute drive from Hawks Landing Golf Club and 7 minutes from Orlando Vineland Premium Outlets
Orlando World Center Marriott offers its guests a full-service spa, a golf course, a complimentary water park, and 3 outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 104 meeting rooms, and limo/town car service. Event space at this hotel measures 500000 square feet (46451 square metres) and includes a conference centre. A children's pool, a hot tub, and a fitness centre are also featured at the family-friendly Orlando World Center Marriott. You'll have access to the outdoor pool at a partner property. Parking is available for a fee. A complete renovation of Orlando World Center Marriott was completed in October 2021.

This 4-star Orlando hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Latitude & Longitude – This restaurant specialises in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. A children's menu is available.
Siro Urban Italian Kitche – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open selected days.
High Velocity – This family restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Central Pantry – This café specialises in American cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.
Falls Pool Bar & Grill – This poolside restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 6-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (USD 38 per day; includes in/out privileges)
  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 32 for adults and USD 10 to 32 for children
  • 10 bars/lounges
  • 10 restaurants
  • 2 poolside bars
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Central Pantry
  • Falls Pool Bar & Grill
  • High Velocity
  • Latitude & Longitude
  • Siro Urban Italian Kitche

Things to do

  • 18-hole golf course
  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Hot tub
  • Lazy river
  • Mini golf
  • Optional golf privileges
  • Outdoor pool (guest access)
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 104 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (500,000 square foot of space)

Outdoors

  • Firepit
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 28 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - October 2021
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 52.87 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Shuttle service
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 32 for adults and USD 10 to 32 for children
  • Covered self-parking fee: USD 38 per day (in/out privileges)
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 6-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Orlando Center
Marriott Orlando Center World
Marriott World
Orlando Center Marriott
Orlando Center World Marriott
Orlando World Center Marriott
Orlando World Center Marriott Hotel
World Center Marriott
World Center Marriott Hotel
Marriott Orlando World Center Hotel Orlando
Marriott Orlando World Center Resort And Convention Center
Orlando Marriott
Orlando World Center Marriott Resort
World Center Marriott Resort
Orlando World Center Marriott Hotel
Orlando World Center Marriott Orlando
Orlando World Center Marriott Hotel Orlando

Orlando World Center Marriott Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 778 out of 1120 reviews
Rating 8 - Good. 175 out of 1120 reviews
Rating 6 - Okay. 70 out of 1120 reviews
Rating 4 - Poor. 55 out of 1120 reviews
Rating 2 - Terrible. 42 out of 1120 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

jaber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were not sound proof on the 6th floor and the safe was not working. There is an a la carte in the basement that saves you $$$$ on food.
Stayed 7 nights in Apr 2025

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Bring your wallet $. Starbucks inside, but closes early. Resort fees with tax are $52/night. I recommend Valet parking for $52 vs $48/night...saves you 15 mins of riding the shuttle to the parking garage. If you wish to dine, book early or eat at the pantry. Game room and gift shop are nice for kids and adults. Pool is amazing; big screens playing/toddler slides/separate area, then full water park in back of hotel with lazy river was a lot of fun!
Stayed 3 nights in Apr 2025

8/10 Good

Nazia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was older but staff was very helpful
Stayed 1 night in Apr 2025

8/10 Good

Gavin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Experienced constant noises from what seems to be a cooling unit in the parking lot
Stayed 3 nights in Apr 2025

8/10 Good

Shalin

Travelled with family
Liked: Cleanliness, staff & service
Pros: - Close to Disney parks and free shuttle service to Disney - WaterPark with a lazy river for kids to have afternoon/evening fun - gigantic pool that's heated Cons: - Need a few more kids/family-centric activities - e.g., Tennis/Basketball/PickleBall courts, a few more games section - The reception could have done a much better job of explaining what the property offers for the family. For example, a small arcade exists at the basement level, which we only discovered while looking for a bakery/Deli area - At check-in, I was not told that there is a parking section in the back, which is only 2 2-minute walk from the Waterpark side room. I was made to believe that the only Parking option is the main garage, which is about a 12-15 minute walk - No transportation option to Universal Overall, we aimed for some quiet time at the resort featuring a pool and waterpark, and this place exceeded our expectations. I highly recommend staying here if visiting Disney parks tops your to-do list; the waterpark adds a lot of fun - Our kids absolutely loved it!
Stayed 5 nights in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and place to visit
Stayed 4 nights in Apr 2025

10/10 Excellent

Heather

Stayed 1 night in Apr 2025

8/10 Good

allyson

Liked: Cleanliness
Disliked: Staff & service
Thurs-sun couldn’t get pool chairs at either pool, pool service was barely existent, food orders took a long time and we couldn’t get any reservations at the restaurants This might have been an extra busy time as the Monday was a different experience and much calmer, friendlier and helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 3 nights in Apr 2025

10/10 Excellent

Angela

Stayed 4 nights in Apr 2025

10/10 Excellent

Eva

Stayed 3 nights in Apr 2025

8/10 Good

Erica

Stayed 1 night in Apr 2025

10/10 Excellent

Yvonne, Miami

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the entertainment around the pool
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert Ryan, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Apr 2025

2/10 Terrible

Purshotham

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 3 nights in Apr 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and service!
Stayed 2 nights in Mar 2025

10/10 Excellent

Josh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many activities and restaurants on site. The pools were excellent. Very nice for a long weekend stay.
Stayed 1 night in Apr 2025

2/10 Terrible

John, long beach

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Last year, our family visited this resort and had a wonderful experience. We returned for spring break and, on the eve of our departure, we were preparing to dine out. While applying lotion to my child, I noticed a bug crawling across the bed. I attempted to squish it with my flip flop, and my son remarked that it might be a bed bug, prompting me to examine it more closely. Upon further inspection, I called my husband to take a look, and he confirmed that it resembled a bed bug. He carefully trapped the bug in a glass and immediately presented it to the front desk. They offered to switch our rooms, which we accepted. However, no management representative spoke to us or apologized. We had to request a cart for our belongings, as none was provided. Allegedly, a third-party company was hired to investigate, and their assessment was negative. What does this mean? We can assure you that our home is bed bug-free, as we engage extermination services every other month due to our proximity to a marsh. Despite the pool area getting somewhat dirty at night, with water bugs present near the rocks,!our trip was satisfactory until this incident. The discovery of a bed bug in an upscale establishment like this was unexpected. An apology would have been appreciated, but instead, we were simply informed that the room tested negative for bed bugs. So it’s their word against ours. Are they going to treat that room just because the bug was in there or did they just turn it over to new guests.
Stayed 5 nights in Apr 2025

6/10 Okay

catherine

Travelled with family
Disliked: Staff & service
Everything we did took at least 45 min. Checking in, waiting to get into the restaurant, waiting for starbucks, waiting to get into breakfast- everything took forever. The hotel was really crowded and seemingly understaffed.
Stayed 5 nights in Apr 2025

4/10 Poor

Gabriela

Stayed 2 nights in Apr 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stayed
Stayed 2 nights in Apr 2025

8/10 Good

Amanda

Stayed 1 night in Apr 2025

10/10 Excellent

sonnia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is extremely large. The rooms are a nice size, the beds are comfortable. They have an awesome waterpark, 3 large slides ( must be 48” to ride) a lazy river and a huge pool on the other side. The food was delicious, the drinks were also great, a bit pricey I’d say, 20.00 for a spicy margarita. The self parking is super far. They had a shuttle the first night but the last day we had to walk which took an eternity to get to. The valet was full, so unfortunately, it wasn’t an option. Overall, it was a nice stay . Our plans didn’t allow us to enjoy much of the resort or explore the resort in its entirety, but it is one in which we would come back to and recommend.

8/10 Good

Kortney

Stayed 5 nights in Apr 2025