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Universal's Helios Grand Hotel, a Loews Hotel

4.0 star property

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Photo gallery for Universal's Helios Grand Hotel, a Loews Hotel

Experience the grandeur of this hotel's central courtyard, featuring a large fountain and pool surrounded by lush landscaping.
Enjoy dining al fresco in our outdoor space, featuring a mix of seating and a beautiful view.
Relax in our inviting lobby, featuring a central seating area with a round table and chairs, surrounded by a lush artificial tree and comfortable furniture.
Enter a spacious lobby with a long corridor leading to a seating area featuring a round table and two sofas.
Experience the celestial ambiance in our central bar area, surrounded by comfortable seating and large windows.

Popular amenities

  • Breakfast available
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
8505 S. Kirkman Road, Orlando, FL, 32819
  • SeaWorld® Orlando
    ‪4 min drive‬
  • Universal Orlando Resort
    ‪4 min drive‬
  • Orange County Convention Center
    ‪4 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for Park View How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Park View How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Park View Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Park View Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Skyline View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Skyline View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Pool View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Pool View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Park View 1 King Bed (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Park View 1 King Bed (Dedicated Entrance to Epic Universe**)

  • Sleeps 3
  • 1 King Bed

View all photos for Park View Deluxe Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Park View Deluxe Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Park View Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Park View Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Park View Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Park View Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Mobility Accessible Deluxe 2 Queen w/ADA tub (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Mobility Accessible Deluxe 2 Queen w/ADA tub (Dedicated Entrance to Epic Universe**)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Park View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Park View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Celestial Suite (Dedicated Entrance to Epic Universe**)

Celestial Suite (Dedicated Entrance to Epic Universe**) | In-room safe, desk, laptop workspace, iron/ironing board

Celestial Suite (Dedicated Entrance to Epic Universe**)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Standard 2 Queen Beds (Dedicated Entrance to Epic Universe**)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds

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About this property

Universal's Helios Grand Hotel, a Loews Hotel

Mediterranean hotel with 2 restaurants and bars/lounges
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a fitness centre, a poolside bar and a rooftop terrace are on-site.
Universal's Helios Grand Hotel, a Loews Hotel offers 500 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. 55-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
During your stay at Universal's Helios Grand Hotel, a Loews Hotel, you're just a quick walk from Universal Epic Universe. Features include free WiFi in public areas and a free theme park shuttle, plus 2 restaurants.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Steps from Universal Epic Universe and 9 minutes by car from Universal CityWalk
  • Free theme park shuttle service
Universal's Helios Grand Hotel, a Loews Hotel offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 3425 square feet (318 square metres) and includes conference space. A rooftop terrace, early theme park entry, and a vending machine are also featured at the business-friendly Universal's Helios Grand Hotel, a Loews Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Orlando hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Flora Taverna – On-site restaurant. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Aurora Market – On-site coffee shop. Guests can enjoy al fresco dining (weather permitting). Open daily.
Lotus Lagoon – This restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.
Bar Helios – On-site gastropub. Guests can enjoy al fresco dining (weather permitting). Open daily.
Flora Taverna's Lobby Bar – On-site lobby lounge. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free theme park shuttle
  • Secured, covered parking on site (USD 36 per night)
  • Secured, covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 1 to 40 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Aurora Market
  • Bar Helios
  • Flora Taverna
  • Flora Taverna's Lobby Bar
  • Lotus Lagoon

Things to do

  • Arcade/game room
  • Early theme park entry
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Early theme park entry
  • Fenced pool
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,425 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Front entrance ramp
  • Lift (104 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 1 building
  • 10 floors
  • Built in 2025
  • Lifeguards
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 39.38 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 1 to 40 per person
  • Covered self-parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Rollaway bed fee: USD 39.38 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
**Valid theme park admission required
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Universal's Helios Grand Hotel A Loews Hotel
Universal's Helios Grand Hotel, A Loews Hotel Hotel
Universal's Helios Grand Hotel, A Loews Hotel Orlando
Universal's Helios Grand Hotel, A Loews Hotel Hotel Orlando

Universal's Helios Grand Hotel, a Loews Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 15 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marielena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Lana

Stayed 2 nights in Jul 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful and the staff were great. The issue I had is for the price, the room should have been bigger. We paid about $800 per night for a 2 queen room and it was sort of small. The distance from the bed to the wall where the TV was- was narrow. We kept having to go 1 at a time through that a space. Toilet paper was rough. The bed was very comfortable and direct and early access to Epic Universe was a plus.
2 queen room pool view. Picture is when we were leaving.
View form the room
View of hotel from Epic Universe Entrance.
Stayed 2 nights in Jul 2025

8/10 Good

Michelle

Stayed 2 nights in May 2025

10/10 Excellent

Toni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and easy access to the park.
Stayed 2 nights in May 2025

10/10 Excellent

shan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! Easy to access the park! Great service!
Stayed 2 nights in May 2025

10/10 Excellent

Victor

Stayed 3 nights in May 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lizmairy

Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a world class property
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the hotel the property and the surrounding area. The staff and people are really friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Ivis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente y bello hotel , muy conveniente estar dentro de Epic.
Stayed 2 nights in May 2025

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfeita

Perfeita
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025