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Holiday Inn & Suites Shin Osaka by IHG

4.0 star property
VIP Access

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Photo gallery for Holiday Inn & Suites Shin Osaka by IHG

Exterior
In-room safe, blackout curtains, iron/ironing board, free WiFi
Front of property – evening/night
Suite, 2 Single Beds, Accessible, Corner | In-room safe, blackout curtains, iron/ironing board, free WiFi
In-room safe, blackout curtains, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
1-7-31 NISHI MIYAHARA, YODOGAWA-KU, Osaka, 532-0004
  • Osaka-jō Hall
    ‪10 min drive‬
  • Kyocera Dome Osaka
    ‪11 min drive‬
  • Universal Studios Japan
    ‪12 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪55 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 2 Single Beds, Accessible, Corner

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Single Beds, Accessible, Corner

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, City View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, City View

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, City View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, City View

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 2 Single Beds (Extra Floor Space)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Single Beds (Extra Floor Space)

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, City View

Premium Room, 2 Single Beds, City View | In-room safe, blackout curtains, iron/ironing board, free WiFi

Premium Room, 2 Single Beds, City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 2 Single Beds

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Single Beds

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio Suite

In-room safe, blackout curtains, iron/ironing board, free WiFi

Studio Suite

  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, City View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Holiday Inn & Suites Shin Osaka by IHG

Hotel with a 24-hour fitness centre, in the vicinity of Osaka-jō Hall
This hotel features a restaurant, a 24-hour fitness centre and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and concierge services are on-site.
Holiday Inn & Suites Shin Osaka by IHG offers 185 accommodations with a safe and complimentary bottles of water. A pillow menu is available. 50-inch LCD televisions come with premium cable channels.

Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Holiday Inn & Suites Shin Osaka by IHG's great location gets high marks from our customers. During your stay, you'll be close to Osaka-jō Hall. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from Nipponbashi and 11 minutes from Kuromon Ichiba Market
There's a restaurant on site. WiFi is free in public spaces. A business centre and 2 meeting rooms are available. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at Holiday Inn & Suites Shin Osaka by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Holiday Inn & Suites Shin Osaka by IHG was completed in October 2020.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
オールデイダイニング「Café Hi!」 – On-site restaurant.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 1,100 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 2,750 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • オールデイダイニング「Café Hi!」

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Baby bath
  • Children's dinnerware
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Renovated entire property - October 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 per person
  • Covered self-parking fee: JPY 1100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

& Suites Shin Osaka By Ihg
Holiday INN Suites Shin osaka
Holiday Inn Hotel Suites Shin Osaka
Holiday Inn Suites Shin Osaka an IHG Hotel
Holiday Inn & Suites Shin Osaka by IHG Hotel
Holiday Inn & Suites Shin Osaka by IHG Osaka
Holiday Inn Hotel Suites Shin Osaka an IHG Hotel
Holiday Inn & Suites Shin Osaka by IHG Hotel Osaka

Holiday Inn & Suites Shin Osaka by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 228 out of 323 reviews
Rating 8 - Good. 71 out of 323 reviews
Rating 6 - Okay. 14 out of 323 reviews
Rating 4 - Poor. 8 out of 323 reviews
Rating 2 - Terrible. 2 out of 323 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Murray

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Clerk who checked us in came across as a racist in the way she dismissed and treated my Canadian wife of Chinese descent. Room service was also poor, supplies were not properly restocked and cleaning was not thoroughly completed. We have stayed in numerous Holiday Inns around the world and in numerous hotels in Japan and always received friendly, excellent service. We would never stay in this Holiday Inn again
Stayed 3 nights in Feb 2025

8/10 Good

Joshua, Draper

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I got what I paid for staff was very well trained and pleasant. The advertisement for VIP access and free room upgrade was completely pointless I got basic access to a small king size room which is what I paid for
Stayed 6 nights in Feb 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and helpful in every way. It was a pleasure to stay at this facility. The free shuttle service to and from the train station was very helpful as well.
Stayed 15 nights in Feb 2025

10/10 Excellent

Brittany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the hotel had a shuttle that you could take to the Shin Osaka station. Very convenient!
Stayed 5 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very comfortable stay, bed and pillows are just right for me. For me , the location suits me but not for someone who would prefer the a central located accomodation where the sights within reach. The shuttle service is a bonus and the staff were friendly and professional .
Stayed 7 nights in Feb 2025

10/10 Excellent

Sze Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Comfortable and cozy big room. Comes with washing machine and little kitchenette with fridge. Bed and pillows is comfortable to sleep long hours. Staffs are all very friendly and helpful. I’m thankful for their genuine kindness to assist as much as possible. Free shuttle bus service to Shin Osaka station which is very convenient. Highly recommended. Will definitely choose this hotel again. Thank you once again for taking care of us.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strongly recommend

Thumbs up on location, only a 10-minute walk from Shin-Osaka station. Room was clean and cozy, shower was fantastic, big shower head w good flow. 2 firm and 2 soft pillows provided, great idea!
Stayed 1 night in Feb 2025

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, hotel offers bag forwarding which is very convenient
Stayed 5 nights in Jan 2025

10/10 Excellent

Saurabh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay thoroughly, traveled as family w/kid
Stayed 4 nights in Dec 2024

10/10 Excellent

Eldon

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service!
Stayed 4 nights in Jan 2025

8/10 Good

Pamela

Staff was most helpful. The area is quiet and I crowed but not close to sightseeing venues.
Stayed 4 nights in Jan 2025

10/10 Excellent

Violet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location yet peaceful neighbourhood

Overall the room was quite comfortable although there was a lot of noise at times coming through the walls (sounded like plumbing). Mostly level walk to Shin-Osaka station plus there were nearby restaurants, supermarkets and a few laundromats despite being on the quieter side of the station. We liked the suburban feel to the area and would consider staying here again!
Stayed 8 nights in Dec 2024

10/10 Excellent

Silviu, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel,the rooms are on the smaller size which is expected in Japan. Has free shuttle to and from Shin-Osaka station
Stayed 3 nights in Jan 2025

10/10 Excellent

Kim Soon

Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grate place to stay

We really liked the suite for our family of three. It was super clean and very spacious, especially for a Japanese hotel room.
Stayed 3 nights in Dec 2024

8/10 Good

Peishee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new and staff is generally pleasant and can speak English. Main disadvantage is the distance from the train station; at least 15 min walk. The hotel provided a shuttle back and forth to the station, however the shuttle service ended relatively early before 9.30pm.
Stayed 1 night in Dec 2024

10/10 Excellent

Zhaoda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel with friendly and helpful staff. Good sized rooms and shuttle available for easy access to the metro and trains.
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel offer free shuttle service to the JR train station which was a bonus to be dropoff to and from the hotel. Great feature with a small kitchenette and housekeeping was great! Enjoyable stay!
Stayed 3 nights in Nov 2024

10/10 Excellent

Brennen

Stayed 1 night in Nov 2024

10/10 Excellent

Edmund

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the reception and dining areas were very friendly and helpful. The location was very convenient. We were able to walk the short distance to Shin Osaka Station to visit multiple sites. We would definitely stay at this property again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Elena

Stayed 2 nights in Oct 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was always very helpfull and accommodating. Namila was the one who I talked with the most and he would go out of his way to assist regardless of question or problem or just taking photos. Would stay here again definitely
Stayed 5 nights in Oct 2024

10/10 Excellent

Natsumi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and beautiful rooms! Would recommend for anyone who would like a quieter area. The location isnt the most convenient however there is a shuttle bus that they offer complimentary which was perfect for us!
Stayed 5 nights in Oct 2024

10/10 Excellent

Francis

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just checked out of our 3 nights stay and couldn’t be more satisfied with our stay. The staffs were very friendly and went above and beyond to accommodate our stay and other residents as well. The room was just the right size for my husband and I. The full size fridge, freezer, and washer/dryer was a huge plus since it was pouring rain 2 out of 3 days and we were soaked. Shuttle service to the station was amazing as well. Highly recommend this hotel and we will be returning!
Stayed 3 nights in Oct 2024