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Imperial Hotel Osaka

5.0 star property

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Photo gallery for Imperial Hotel Osaka

Park Suite Twin Room, Non Smoking ,Lounge & Fitness Access | 1 bedroom, down duvets, minibar, in-room safe
Property preview
Lobby
Indoor pool
1 bedroom, down duvets, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa
  • Housekeeping

Explore the area

View in a map
1-8-50 Temmabashi, Kita-ku, Osaka, Osaka, 530-0042
  • Place, Osaka-jō Hall
    ‪5 min drive‬
  • Place, Dotonbori
    ‪5 min drive‬
  • Place, Osaka Castle
    ‪7 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪61 min drive‬

Room options

View all photos for Imperial Floor Junior Suite Double(Non-smoking) With Lounge & Fitness Access

1 bedroom, down duvets, minibar, in-room safe

Imperial Floor Junior Suite Double(Non-smoking) With Lounge & Fitness Access

  • Sleeps 2

View all photos for Imperial Floor Deluxe Double (Non-Smoking) With Lounge & Fitness Access

1 bedroom, down duvets, minibar, in-room safe

Imperial Floor Deluxe Double (Non-Smoking) With Lounge & Fitness Access

  • Sleeps 2

View all photos for Standard Double Room, Smoking

1 bedroom, down duvets, minibar, in-room safe

Standard Double Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

1 bedroom, down duvets, minibar, in-room safe

Standard Double Room, Non Smoking

9.6 out of 10
Exceptional
(20 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking, River View

1 bedroom, down duvets, minibar, in-room safe

Superior Double Room, Non Smoking, River View

9.8 out of 10
Exceptional
(21 reviews)
  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking, River View

1 bedroom, down duvets, minibar, in-room safe

Superior Twin Room, Non Smoking, River View

9.8 out of 10
Exceptional
(10 reviews)
  • 40 sq m
  • River view
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, Non Smoking, Connecting Rooms (For 4 Adults)

1 bedroom, down duvets, minibar, in-room safe

Twin Room, Non Smoking, Connecting Rooms (For 4 Adults)

10.0 out of 10
Exceptional
(3 reviews)
  • 92 sq m
  • River view
  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Triple Room, Non Smoking, River View

1 bedroom, down duvets, minibar, in-room safe

Superior Triple Room, Non Smoking, River View

9.6 out of 10
Exceptional
(16 reviews)
  • 40 sq m
  • River view
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Triple Room, Smoking, River View

1 bedroom, down duvets, minibar, in-room safe

Superior Triple Room, Smoking, River View

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • River view
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, down duvets, minibar, in-room safe

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Twin Room, Smoking

1 bedroom, down duvets, minibar, in-room safe

Standard Twin Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Imperial Floor, Superior Double Room, Non Smoking, Lounge & Fitness Access

Imperial Floor, Superior Double Room, Non Smoking, Lounge & Fitness Access | 1 bedroom, down duvets, minibar, in-room safe

Imperial Floor, Superior Double Room, Non Smoking, Lounge & Fitness Access

10.0 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Imperial Floor, Deluxe Twin Room, Non Smoking , Lounge & Fitness Access

Imperial Floor, Deluxe Twin Room, Non Smoking , Lounge & Fitness Access | 1 bedroom, down duvets, minibar, in-room safe

Imperial Floor, Deluxe Twin Room, Non Smoking , Lounge & Fitness Access

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking, Connecting Rooms (For 5 Adults)

1 bedroom, down duvets, minibar, in-room safe

Twin Room, Non Smoking, Connecting Rooms (For 5 Adults)

10.0 out of 10
Exceptional
(2 reviews)
  • 100 sq m
  • River view
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Park Suite Double Room, Non Smoking , Lounge & Fitness Access

Park Suite Double Room, Non Smoking , Lounge & Fitness Access | 1 bedroom, down duvets, minibar, in-room safe

Park Suite Double Room, Non Smoking , Lounge & Fitness Access

  • 100 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Park Suite Twin Room, Non Smoking ,Lounge & Fitness Access

Park Suite Twin Room, Non Smoking ,Lounge & Fitness Access | 1 bedroom, down duvets, minibar, in-room safe

Park Suite Twin Room, Non Smoking ,Lounge & Fitness Access

  • 100 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 2 Double Beds

View all photos for Imperial Floor, Deluxe Triple Room, Non Smoking , Lounge & Fitness Access

Imperial Floor, Deluxe Triple Room, Non Smoking , Lounge & Fitness Access | 1 bedroom, down duvets, minibar, in-room safe

Imperial Floor, Deluxe Triple Room, Non Smoking , Lounge & Fitness Access

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Regular Floor Park King Suite Non Smoking With Lounge & Fitness Access

1 bedroom, down duvets, minibar, in-room safe

Regular Floor Park King Suite Non Smoking With Lounge & Fitness Access

  • Sleeps 2

View all photos for Regular Floor Park Twin Suite Non Smoking With Lounge & Fitness Access

1 bedroom, down duvets, minibar, in-room safe

Regular Floor Park Twin Suite Non Smoking With Lounge & Fitness Access

  • Sleeps 2

View all photos for Imperial Floor Deluxe Twin Room Non Smoking With Lounge & Fitness Access

1 bedroom, down duvets, minibar, in-room safe

Imperial Floor Deluxe Twin Room Non Smoking With Lounge & Fitness Access

  • Sleeps 2

View all photos for Regular Floor Connecting Room（for Five People）non Smoking

1 bedroom, down duvets, minibar, in-room safe

Regular Floor Connecting Room（for Five People）non Smoking

  • Sleeps 5

View all photos for Regular Floor Superior Triple Room Smoking

1 bedroom, down duvets, minibar, in-room safe

Regular Floor Superior Triple Room Smoking

  • Sleeps 3

View all photos for Imperial Floor, Deluxe Double Room, Non Smoking , Lounge & Fitness Access

Imperial Floor, Deluxe Double Room, Non Smoking , Lounge & Fitness Access | 1 bedroom, down duvets, minibar, in-room safe

Imperial Floor, Deluxe Double Room, Non Smoking , Lounge & Fitness Access

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Imperial Floor, Junior Suite Double Room, Non Smoking , Lounge & Fitness Access

Imperial Floor, Junior Suite Double Room, Non Smoking , Lounge & Fitness Access | 1 bedroom, down duvets, minibar, in-room safe

Imperial Floor, Junior Suite Double Room, Non Smoking , Lounge & Fitness Access

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Imperial Floor, Junior Suite Twin Room, Non Smoking , Lounge & Fitness Access

Imperial Floor, Junior Suite Twin Room, Non Smoking , Lounge & Fitness Access | 1 bedroom, down duvets, minibar, in-room safe

Imperial Floor, Junior Suite Twin Room, Non Smoking , Lounge & Fitness Access

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Imperial Floor Deluxe Triple Room Non Smoking With Lounge & Fitness Access

1 bedroom, down duvets, minibar, in-room safe

Imperial Floor Deluxe Triple Room Non Smoking With Lounge & Fitness Access

  • Sleeps 3

View all photos for Regular Floor Superior Double Room Smoking

1 bedroom, down duvets, minibar, in-room safe

Regular Floor Superior Double Room Smoking

  • Sleeps 2

View all photos for Regular Floor Standard Twin Room Smoking

1 bedroom, down duvets, minibar, in-room safe

Regular Floor Standard Twin Room Smoking

  • Sleeps 2

View all photos for Regular Floor Standard Double Room Smoking

1 bedroom, down duvets, minibar, in-room safe

Regular Floor Standard Double Room Smoking

  • Sleeps 2

View all photos for Regular Floor Superior Twin Room Smoking

1 bedroom, down duvets, minibar, in-room safe

Regular Floor Superior Twin Room Smoking

  • Sleeps 2

View all photos for Regular floor standard double (Non Smoking)

1 bedroom, down duvets, minibar, in-room safe

Regular floor standard double (Non Smoking)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Regular Floor Standard Twin Room Non smoking

1 bedroom, down duvets, minibar, in-room safe

Regular Floor Standard Twin Room Non smoking

  • Sleeps 2

View all photos for Regular Floor Superior Double Room Non Smoking

1 bedroom, down duvets, minibar, in-room safe

Regular Floor Superior Double Room Non Smoking

  • Sleeps 2

View all photos for Regular floor superior twin (non-smoking)

1 bedroom, down duvets, minibar, in-room safe

Regular floor superior twin (non-smoking)

  • Sleeps 2

View all photos for Regular Floor Superior Triple Room Non smoking

1 bedroom, down duvets, minibar, in-room safe

Regular Floor Superior Triple Room Non smoking

  • Sleeps 3

View all photos for Imperial Floor Superior Double (Non-smoking) With Lounge & Fitness Access

1 bedroom, down duvets, minibar, in-room safe

Imperial Floor Superior Double (Non-smoking) With Lounge & Fitness Access

  • Sleeps 2

View all photos for Superior Twin Room, Smoking, River View

1 bedroom, down duvets, minibar, in-room safe

Superior Twin Room, Smoking, River View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • River view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Double Room, Smoking, River View

1 bedroom, down duvets, minibar, in-room safe

Superior Double Room, Smoking, River View

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Imperial Floor Junior Suite Twin (Non Smoking) With Lounge & Fitness Access

1 bedroom, down duvets, minibar, in-room safe

Imperial Floor Junior Suite Twin (Non Smoking) With Lounge & Fitness Access

  • Sleeps 2

View all photos for Regular Floor Connecting Room（for four people）Non Smoking

1 bedroom, down duvets, minibar, in-room safe

Regular Floor Connecting Room（for four people）Non Smoking

  • Sleeps 4

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About this property

Imperial Hotel Osaka

Boardwalk/promenade hotel with 6 restaurants and full-service spa
6 restaurants, a full-service spa and a health club are available at this hotel. Free WiFi in public areas and free train station pick-up are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and self parking.
Imperial Hotel Osaka offers 378 accommodations with minibars and laptop-compatible safes. Beds feature down duvets. 32-inch flat-screen televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.

Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Imperial Hotel Osaka. During your stay, you'll be within walking distance of Osaka Castle. Enjoy features like free WiFi in public areas and free train pick-up service, plus 6 restaurants.
  • Free WiFi
  • Enjoy a bite to eat at Les Saisons, a fine-dining restaurant that serves French cuisine
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Osaka Castle and a few minutes from Osaka Castle Park
  • Free train station pick-up and train station drop-off shuttle service
Imperial Hotel Osaka offers its guests a full-service spa and a health club. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Imperial Hotel Osaka. A train station pick-up shuttle and A train station drop-off shuttle are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Osaka hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11:00 AM.
Les Saisons – This fine-dining restaurant specialises in French cuisine and serves lunch and dinner.
Kamon – This fine-dining restaurant serves lunch and dinner. Reservations are required. Open daily.
Jasmine Garden – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Cafe Couvert – This coffee shop serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
Kyubey – This fine-dining restaurant specialises in sushi and serves lunch and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free train station pick-up and drop-off shuttle
  • Secured, covered parking on site (JPY 2,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: JPY 4,600 to 5,000 for adults and JPY 2,500 to 5,000 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Couvert
  • Jasmine Garden
  • Kamon
  • Kyubey
  • Les Saisons

Things to do

  • Full-service spa
  • Health club
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On a river
  • On the boardwalk/promenade

Full-service spa

  • Hot tub
  • In-room massages
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 24 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Comprehensive food waste policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included for children ages 4 and older sharing existing bedding with an adult (breakfast available for a surcharge). There is no charge for breakfast for children age 3 and younger.
Guests must be at least 18 years old to access the fitness facility, pool, sauna, and bath area. Fees are charged per entry. The pool and fitness facility are closed on the third Tuesday of every month.
This property offers shuttle pickup and drop off service from JR Osaka station only.
The name on the photo identification presented at check-in must match the name on the reservation.

Renovations and closures

The property will be renovating from 20 October 2025 to 22 October 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for JPY 8955.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 4600 to 5000 for adults and JPY 2500 to 5000 for children
  • Covered self-parking fee: JPY 2000 per night (in/out privileges)
  • Rollaway bed fee: JPY 8955.0 per day
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
No visitors or unregistered guests are allowed in this property's executive lounge.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Imperial Osaka
Imperial Hotel Osaka
Imperial Osaka
Imperial Osaka Hotel
Osaka Imperial
Osaka Imperial Hotel
Imperial Hotel
Imperial Hotel Osaka Hotel
Imperial Hotel Osaka Osaka
Imperial Hotel Osaka Hotel Osaka

Imperial Hotel Osaka Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 809 out of 1000 reviews
Rating 8 - Good. 128 out of 1000 reviews
Rating 6 - Okay. 37 out of 1000 reviews
Rating 4 - Poor. 9 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% will stay again.

I had an amazing stay at the Imperial Hotel in Osaka. From the moment I enter the hotel, I am greeted by several the members of the staff, who are always to eager to attend to your every need. The rooms are clean, comfortable, and luxurious. The restaurants offer a fantastic array of foods. A complimentary shuttle can transport you to Osaka Station. Even though I mainly visited to see the sights of the city, I was tempted to stay in my hotel room to just simply enjoy the accommodations. I do plan on visiting Osaka again in the future, and will absolutely stay here again.
The view from my room.
Stayed 2 nights in Aug 2025

10/10 Excellent

VINNY, hampton

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, the staff is excelllent
Stayed 1 night in Jul 2025

10/10 Excellent

Anoop

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this property!

The hotel, the staff and location are top tier. We loved our stay here, which had a buffet breakfast, a connected Family Mart and a river walk with stunning grounds. The staff was 10/10 with friendliness and eager to help.
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert, PHOENIX

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephanie

Stayed 3 nights in Jun 2025

10/10 Excellent

Roselyn

Liked: Cleanliness, amenities, property conditions & facilities
Very lovely hotel
Stayed 3 nights in Jun 2025

8/10 Good

Kenneth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Martyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quality Hotel in Osaka. A bit dated, but still excellent. Excellent service. Good sized rooms. Access to a decent, large, swimming pool for about 2,200 Yen. Nice area by the river. A couple of restaurants in the immediate vicinity, with many walkable in about 15 minutes over the bridge. (Also a further 3 in the hotel, although we didn't try those). We were staying in another hotel in Osaka which was a dump and we relocated here. Despite losing a couple of nights already paid for in the other hotel, I don't regret the decision to move for a second.
Stayed 2 nights in May 2025

10/10 Excellent

Heidi

Disliked: Cleanliness
Stayed 3 nights in May 2025

10/10 Excellent

Da Zhi

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 2 nights in May 2025

10/10 Excellent

Ethan

Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
All the amenities you could want, comfortable and relaxed.
Stayed 3 nights in May 2025

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were some of the most professional I have ever encountered in my travels!
Stayed 7 nights in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Skip

Not worth it. Expensive, out of the way, on the outskirts of Osaka. Charged us US$80 for sheets in order to use the pullout couch, contradicting entirely the Hotels.com description. wonderful other choices available.
Stayed 1 night in Apr 2025

10/10 Excellent

Rukan

Liked: Cleanliness, staff & service, property conditions & facilities
amazing staff, always went above and beyond what I'd see in even the best US hotels, room was old fashioned but had a lot of modern amenities.
Stayed 5 nights in May 2025

10/10 Excellent

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect and relaxing.

Elevator service is excellent. Hotel looks the same as 20 years ago. Stayed on umperial floor. Would stay again.
Stayed 3 nights in Apr 2025

10/10 Excellent

James, Rogers

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property in Osaka. Rooms and common areas were clean and well designed. Service was terrific. We will definitely come back when we visit Osaka again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carol

Travelled with family
Liked: Amenities, property conditions & facilities
Beautiful hotel. Very clean and the staff is excellent!
Stayed 3 nights in Apr 2025

10/10 Excellent

Mofeida

Stayed 3 nights in Apr 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Staff & service, property conditions & facilities
This is a very nice classic hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - we stayed for 4 nights and had a great time.
Stayed 5 nights in Feb 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quiet clean comfortable hotel. Everyone was incredibly polite and helpful.
Stayed 3 nights in Mar 2025