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Mercure Oxford Eastgate Hotel

4.0 star property

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Photo gallery for Mercure Oxford Eastgate Hotel

Exterior
Breakfast and brunch served
Lobby lounge
Classic Twin Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free WiFi
Breakfast and brunch served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
73 High Street, Oxford, England, OX1 4BE
  • Place, University of Oxford
    ‪1 min walk‬
  • Place, Christ Church College
    ‪4 min walk‬
  • Place, Bodleian Library
    ‪6 min walk‬
  • Airport, Oxford (OXF)
    ‪16 min drive‬

Room options

View all photos for Classic Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Classic Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(22 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Privilege, Twin Room, 2 Single Beds

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Single Room

Classic Single Room | In-room safe, desk, iron/ironing board, free WiFi

Classic Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed

8.8 out of 10
Excellent
(9 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

8.6 out of 10
Excellent
(48 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Oxford Eastgate Hotel

Hotel with a restaurant, steps from University of Oxford
This smoke-free hotel features a restaurant, a bar/lounge and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Change of towels is available on request
Mercure Oxford Eastgate Hotel offers 81 accommodations with a safe and coffee/tea makers. Digital televisions are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Mercure Oxford Eastgate Hotel. During your stay, you're just a quick walk from University of Oxford. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the central location and the helpful staff
  • Steps from University of Oxford and 13 minutes on foot from Thames River
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and concierge services are also featured at Mercure Oxford Eastgate Hotel.

This 4-star Oxford hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
The Eastgate Brasserie – This restaurant serves breakfast, brunch and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Eastgate Brasserie

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Eastgate Oxford
Hotel Mercure Oxford Eastgate
Mercure Eastgate
Mercure Eastgate Hotel
Mercure Eastgate Oxford Hotel
Mercure Oxford Eastgate
Mercure Oxford Eastgate Hotel
Mercure Oxford Hotel
Oxford Eastgate Hotel
Oxford Mercure Hotel
Accor Eastgate Oxford
Mercure Eastgate Oxford Hotel Oxford
Mercure Oxford Eastgate
Mercure Oxford Eastgate Hotel Hotel
Mercure Oxford Eastgate Hotel Oxford
Mercure Oxford Eastgate Hotel Hotel Oxford

Mercure Oxford Eastgate Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 387 out of 1002 reviews
Rating 8 - Good. 338 out of 1002 reviews
Rating 6 - Okay. 170 out of 1002 reviews
Rating 4 - Poor. 67 out of 1002 reviews
Rating 2 - Terrible. 40 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Arwa

Stayed 3 nights in Oct 2025

2/10 Terrible

Gareth

Business traveller
Disliked: Staff & service
Having arrived, we waited for the reception staff to finish texting on his phone. Considering we paid £160 per room, room was very small, very hot, air con just rattled and did nothing. Very disappointed with the experience
Stayed 1 night in Oct 2025

8/10 Good

Jamie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean good sized room with comfortable. Beds but a bit dark from mood lighting.
Stayed 2 nights in Oct 2025

10/10 Excellent

bernard

Stayed 1 night in Oct 2025

4/10 Poor

Suzanne

Disliked: Cleanliness, property conditions & facilities
Great location but disappointing hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing central location, friendly staff, comfortable room.
Stayed 2 nights in Oct 2025

8/10 Good

viorel

Stayed 1 night in Jun 2025

2/10 Terrible

H.T.

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Room was way too hot, I could not sleep and I could not open the window more than a tiny amount
Stayed 1 night in Jun 2025

8/10 Good

Kin Ming Eric

Liked: Cleanliness, staff & service
Convenient
Stayed 1 night in Sep 2025

10/10 Excellent

alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This may not be considered the most luxurious hotel in Oxford but we think it’s a perfect blend of cozy efficient and incredibly well located.
Stayed 1 night in Sep 2025

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location even though on a busy street. Hotel staff was very friendly.
Stayed 4 nights in Sep 2025

8/10 Good

Veronica, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were ink stains on my bedsheet, otherwise the room is clean and cozy.
Stayed 2 nights in Sep 2025

10/10 Excellent

christopher, southport

Stayed 1 night in Sep 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel near botanical gardens

Super convenient location and clean! Staff was great! Very helpful with check in and check out.
Stayed 1 night in Sep 2025

6/10 Okay

Matthew

Stayed 1 night in Sep 2025

6/10 Okay

Thomas

Stayed 4 nights in Sep 2025

6/10 Okay

roger

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was comfortable. The bedroom and bathroom were excellent. Unfortunately the restaurant was out of action for some reason on both nights. This meant a 20 minute walk to get food. Not much fun for an 84 year old with bad knees. This spoiled what would otherwise have been a pleasant and comfortable stay.
Stayed 2 nights in Sep 2025

6/10 Okay

Yohei

Business traveller

Can't get the recept

The reception are kind and nice. The room condition is moderate. The only thing I am still in trouble is that they dont give me a digital receipt. I have asked for it twice using the chat system but never reply me back. I hope they see this and would take a needed action accordingly.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious, comfortable
Stayed 3 nights in Sep 2025

10/10 Excellent

William

Stayed 1 night in Aug 2025

10/10 Excellent

Myla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third time staying at the Mercure. We always find it clean and comfortable with a friendly and helpful staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Stayed 1 night in Sep 2025

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very centrally located. Clean and comfortable with nicely renovated bathroom. No airconditioning but the temperature was fine for me in September. The breakfast buffet was delicious
Stayed 4 nights in Sep 2025

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific hotel

This was a lovely stay. The concierge was amazing in helping us, the room was clean and comfortable with … AIR CONDITIONING (lol). Breakfast was an amazing buffet. Very conveniently located. Would 100% stay here again.
Stayed 1 night in Aug 2025

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