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Mercure Oxford Eastgate Hotel

4.0 star property

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Breakfast, lunch, dinner served; local cuisine
Reception
1 bedroom, in-room safe, desk, iron/ironing board
Lobby lounge
Privilege, Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
73 High Street, Oxford, England, OX1 4BE
  • University of Oxford
    ‪1 min walk‬
  • Christ Church College
    ‪4 min walk‬
  • Bodleian Library
    ‪6 min walk‬
  • Oxford (OXF)
    ‪15 min drive‬

Room options

View all photos for Classic Single Room

1 bedroom, in-room safe, desk, iron/ironing board

Classic Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Privilege, Double Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Classic Double Room, 1 Double Bed

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Twin Room, 2 Single Beds

1 bedroom, in-room safe, desk, iron/ironing board

Privilege, Twin Room, 2 Single Beds

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room, 2 Single Beds

1 bedroom, in-room safe, desk, iron/ironing board

Classic Twin Room, 2 Single Beds

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Mercure Oxford Eastgate Hotel

Hotel with a restaurant, steps from University of Oxford
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Housekeeping is available on request.
Mercure Oxford Eastgate Hotel offers 81 accommodations with a safe and coffee/tea makers. Digital televisions are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Oxford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Mercure Oxford Eastgate Hotel. During your stay, you're just a quick walk from University of Oxford. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy local cuisine while dining at The Eastgate Brasserie
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the central location and the helpful staff
  • Steps from University of Oxford and 13 minutes on foot from Thames River
  • Dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and concierge services are also featured at Mercure Oxford Eastgate Hotel.

This 4-star Oxford hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
The Eastgate Brasserie – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Greek, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Eastgate Brasserie

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: GBP 30.00 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 30.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests will receive key retrieval information.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Eastgate Oxford
Hotel Mercure Oxford Eastgate
Mercure Eastgate
Mercure Eastgate Hotel
Mercure Eastgate Oxford Hotel
Mercure Oxford Eastgate
Mercure Oxford Eastgate Hotel
Mercure Oxford Hotel
Oxford Eastgate Hotel
Oxford Mercure Hotel
Accor Eastgate Oxford
Mercure Eastgate Oxford Hotel Oxford
Mercure Oxford Eastgate
Mercure Oxford Eastgate Hotel Hotel
Mercure Oxford Eastgate Hotel Oxford
Mercure Oxford Eastgate Hotel Hotel Oxford

Mercure Oxford Eastgate Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 356 out of 1000 reviews
Rating 8 - Good. 361 out of 1000 reviews
Rating 6 - Okay. 179 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly, helpful staff
Stayed 1 night in Mar 2025

2/10 Terrible

Roderick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The location was excellent and central near the colleges and High Street and Botanical Gardens. Unfortunately the room we stayed in, overlooking Merton Lane was noisy with a constant loud electrical noise which persisted all night preventing any sleep.
Stayed 2 nights in Mar 2025

6/10 Okay

Matthew

Stayed 1 night in Mar 2025

6/10 Okay

Tim

Business traveller
Liked: Cleanliness
The Staff on reception were clearly new and not experienced or trained - resulting in a very slow process and my payment being taken twice. Which was resolved and I was refunded. My room was very small - and the shower was almost too small to get washed in!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Feb 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star

Fantastic accommodation.
Stayed 2 nights in Feb 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Lucy

Lovely place and with good location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

R L

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, room comfort
Hotel looking a bit tired , carpets etc ready for a revamp .. felt expensive .. overall ok though
Stayed 1 night in Jan 2025

4/10 Poor

charmaine

Travelled with group
Disliked: Cleanliness

Disappointed

I was very impressed with the staff. Friendly and professional. However, everything that came out of the kitchen was cold. Coffee or burger etc. COLD. Not warm. Cold. Also the banisters and handrails going up to the room, black with dirt. I don’t think they have ever been wiped down. Carpets were clean but the hoover stored on the landing. Pack it away. I don’t want to feel like I’m entering dorm rooms on campus. Bathrooms clean. Room a bit small for a twin but ok. Would be useful to have a mirror any place where the hairdryer can reach.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Stayed 2 nights in Jan 2025

2/10 Terrible

kevin

Liked: Cleanliness
Disliked: Room comfort

Uncontrolled temperature in rooms. Far too hot

No temperature control and extremely hot. The windows had to be opened to let some air in despite the icy conditions . We left a day early due to this
Stayed 2 nights in Dec 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

stephen k

Stayed 1 night in Dec 2024

10/10 Excellent

Caroline

Stayed 1 night in Dec 2024

10/10 Excellent

Tracey

Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Carl

Liked: Cleanliness
Stayed 7 nights in Dec 2024

10/10 Excellent

Hsiang-Wang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I like it
Stayed 9 nights in Dec 2024

2/10 Terrible

Sean

Liked: Cleanliness
Disliked: Property conditions & facilities

If you want a good night sleep avoid this hotel

It was the first time my wife and I were able to get a night away from our toddler in over a year. We wanted a night to relax and unwind so we picked the Mercure hotel as we expected a standard. Unfortunately it seems they spent more money on decor than they did the building itself, with almost no soundproofing. The result was an upstairs room which woke us up almost every hour especially from 4.30am. We could hear every footstep, toilet habit, muffled conversation and then their TV. At 6.30am we eventually just packed our bags and drove home only having about 2-3hours sleep.
Stayed 1 night in Dec 2024

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