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Mercure Oxford Eastgate Hotel

4.0 star property

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Photo gallery for Mercure Oxford Eastgate Hotel

Breakfast and brunch served
Breakfast and brunch served
Lobby lounge
Privilege, Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, iron/ironing board
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry

Explore the area

View in a map
73 High Street, Oxford, England, OX1 4BE
  • Place, University of Oxford
    ‪1 min walk‬
  • Place, Christ Church College
    ‪4 min walk‬
  • Place, New Theatre Oxford
    ‪9 min walk‬
  • Airport, Oxford (OXF)
    ‪16 min drive‬

Room options

View all photos for Classic Twin Room, 2 Single Beds

1 bedroom, in-room safe, desk, iron/ironing board

Classic Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(22 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Twin Room, 2 Single Beds

1 bedroom, in-room safe, desk, iron/ironing board

Privilege, Twin Room, 2 Single Beds

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Single Room

1 bedroom, in-room safe, desk, iron/ironing board

Classic Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Privilege, Double Room, 1 Double Bed

8.8 out of 10
Excellent
(9 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Classic Double Room, 1 Double Bed

8.6 out of 10
Excellent
(45 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Oxford Eastgate Hotel

Hotel with a restaurant, steps from University of Oxford
This smoke-free hotel features a restaurant, a bar/lounge and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Change of towels is available on request
Mercure Oxford Eastgate Hotel offers 81 accommodations with a safe and coffee/tea makers. Digital televisions are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Mercure Oxford Eastgate Hotel. During your stay, you're just a quick walk from University of Oxford. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the central location
  • Steps from University of Oxford and 13 minutes on foot from Thames River
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and concierge services are also featured at Mercure Oxford Eastgate Hotel.

This 4-star Oxford hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
The Eastgate Brasserie – This restaurant serves breakfast, brunch and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Eastgate Brasserie

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Eastgate Oxford
Hotel Mercure Oxford Eastgate
Mercure Eastgate
Mercure Eastgate Hotel
Mercure Eastgate Oxford Hotel
Mercure Oxford Eastgate
Mercure Oxford Eastgate Hotel
Mercure Oxford Hotel
Oxford Eastgate Hotel
Oxford Mercure Hotel
Accor Eastgate Oxford
Mercure Eastgate Oxford Hotel Oxford
Mercure Oxford Eastgate
Mercure Oxford Eastgate Hotel Hotel
Mercure Oxford Eastgate Hotel Oxford
Mercure Oxford Eastgate Hotel Hotel Oxford

Mercure Oxford Eastgate Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 383 out of 1007 reviews
Rating 8 - Good. 348 out of 1007 reviews
Rating 6 - Okay. 170 out of 1007 reviews
Rating 4 - Poor. 66 out of 1007 reviews
Rating 2 - Terrible. 40 out of 1007 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Small but attractive room. Great staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were large and spacious. Some bathrooms are larger than others in terms of showers. The rooms are hot in the summer but fans are provided. Great location and very walkable to all tourist highlights. I would stay again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities
Really enjoyed my stay. A fantastic location and I would definitely stay here again in the future.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Lovely hotel perfectly situated in oxford
Stayed 2 nights in Jul 2025

6/10 Okay

Hanson

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Overall: Underwhelming for a 4 star hotel. You are really paying for the location. Staff were helpful and friendly. The lobby was well kept. The hotel, at least my room floor, was not as well maintained for a 4-star hotel. My room had no aircon (knew this when booking, so be aware), luckily in the evening it wasn't too warm, but quite warm during the day. Location of the hotel is very central (main draw). The room was fine, but expected more for a 4-star hotel. Some plug sockets didn't work. Bathroom was large for a Single-Bed room. Hand soap wasn't refilled. Bed was comfortable. The iron had a lot of burnt residues on (completely unusable), which housekeeping replaced after chasing up directly with them. Unfortunately, one of my neighbours had issues and kept opening and closing the door. As the doors didn't have slow or soft-closing, the door was slammed continuously for around 20 mins after midnight/at 1am. Could also hear the conversation between the hotel guest and hotel staff. This made it difficult to fall asleep.
Stayed 1 night in Aug 2025

8/10 Good

Claire M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Bindu

Stayed 1 night in Jul 2025

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice informal hotel. Slightly small room but only one night so ok. Bit annoyed ‘twin’ room meant sharing bedding as a super king! But went ok.
Stayed 1 night in Jul 2025

10/10 Excellent

Alexei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

alison

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Awful room. Extremely hot. There were 2 fans but still it was so hot and stuffy could not sleep. Veronica the manager was not sympathetic at all. Just said sorry. It’s obvious an issue they have all the time - one member of staff told me but management fail to do anything and just have complaints from the customers from rooms without aircon ( half the rooms do). I’d completely avoid as I had no sleep and management don’t care.
Stayed 1 night in Jul 2025

8/10 Good

Harmony

Liked: Cleanliness, property conditions & facilities
The staff was kind and accommodating, checking me in a little early. The room was smaller than I expected, but that's fine. It was very hot, no A/C in the summer, but there was a fan. I had a hard time sleeping because of banging noises all throughout the night and into the wee hours of the morning. Very convenient and walkable location.
Stayed 1 night in Jul 2025

10/10 Excellent

John, Soquel

Liked: Cleanliness, staff & service, property conditions & facilities
This is a modern hotel in a historical building, a nice part of old Oxford.
Stayed 1 night in Jul 2025

8/10 Good

Colleen

Stayed 3 nights in Jul 2025

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Silverstone stay

This was a great hotel - clean and convenient. The staff was super friendly and helpful. We had the breakfast option and it was perfect with plenty of options. We stayed here for the Silverstone race weekend and getting to and from the track was easy visit the Oxford Pkwy park and ride. Would recommend and would stay again. Thank you!
Stayed 4 nights in Jul 2025

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great, central location. My room had a lovely view of Merton College.
Stayed 3 nights in Jul 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

D. Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 6 nights in Jun 2025

6/10 Okay

Lucy

Disliked: Staff & service
Car park was awful. Trying to get in and out and staff have to take your key and details in case it needed to be moved to get another guest out. I wasn’t happy with this and the staff seemed unsure who would move it and if they would be insured. Given how small and bad the car park was I needed more reassurance and details. When I checked in I wasn’t asked if I’d parked in the car park and wasn’t aware I had to at the time. I sat on the terrace over looking at the car park and I saw a member of staff come out look at my number plate and say to another guest he would find out who it was and them to move it as he was checking out. If I had have gone shopping or out this guest would have been blocked in by me and unable to leave when planned. Obviously I went and discussed with staff and moved. But future guests should be made more aware of the situation and staff need to advise guests and be able to advise. All of the above for the cost of £30 per night!!
Stayed 1 night in Jul 2025

10/10 Excellent

Frances

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Kerry

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room we got was run down (felt unclean, and the glasses provided were dirty) and extremely hot. There was stairs to get to the room and the AC did not work, and the refrigerator did not get cold at all. We left early and they wouldn’t reimburse us the remaining fee. I would not stay here again. Also if you are driving a car, I would recommend to not stay at this hotel. The students line up for exams right out the front door and there is noise and activity all around the entrance for the earlier portion of the day. The staff is not helpful with parking.
Stayed 4 nights in Jun 2025

10/10 Excellent

Dawn Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was welcoming, simply furnished but clean and comfortable. The only issue was the fridge which did not seem to be working, but I would definitely stay there again. Suggest including more tea/coffee sachets in the room, plus biscuits.
Stayed 1 night in Jun 2025

4/10 Poor

Chrisine

Liked: Staff & service
Disliked: Room comfort
Badly in need of an update we were right at the top of the building in the loft. It was boiling. The Aircon wasn’t working but they kindly gave us a big fan but it was noisy and hard to sleep. Bathroom was very old but a decent size with a bath. The windows were old and broken. However, the staff were friendly.
Stayed 2 nights in Jun 2025

8/10 Good

Sunshine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking Oxford. Great views!
Stayed 2 nights in Jun 2025

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