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Palau City Hotel

3.0 star property

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Photo gallery for Palau City Hotel

Exterior
Front of property
Beach nearby
Breakfast buffet
Interior

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Via Razzoli 34, Palau, SS, 07020
  • Palau Tourism Office
    ‪5 min walk‬
  • Palau Harbor
    ‪6 min walk‬
  • Beach
  • Olbia (OLB-Costa Smeralda)
    ‪49 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, free WiFi

Quadruple Room

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Bunk Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, free WiFi

Triple Room

7.6 out of 10
Good
(4 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Double Room with Balcony and Sea view

  • Sleeps 2
  • 1 Double Bed

Quadruple Room, Sea View

  • 20 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, free WiFi

Standard Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

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  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.1 out of 5, Very good, 30 reviews
Grand Hotel Palau

About this property

Palau City Hotel

Waterfront hotel in Palau with a bar
This smoke-free hotel features a bar/lounge, self parking and tour/ticket assistance. WiFi in public areas is free. Additionally, a garden, a front desk safe and multilingual staff assistance are on-site.
Palau City Hotel offers 20 accommodations with minibars and a safe. Rooms open to balconies. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Palau hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Palau City Hotel, you're just a quick walk from Palau Ethnographic Museum. Enjoy features like free WiFi in public areas, plus a bar and a round-trip airport shuttle (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Within a 10-minute walk of Palau Ethnographic Museum and Palau Tourism Office
  • Airport shuttle service available for a fee
As a guest of Palau City Hotel, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. Palau City Hotel also features a garden, a front desk safe, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Palau hotel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 8 per day)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the waterfront
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 300 per vehicle (return, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 290 (return), (from 1 to 12 years old)
  • Self-parking fee: EUR 8 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:30 AM - 11:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT090054A1000F2669
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palau City Hotel Sardinia
Palau City Hotel Hotel
Palau City Hotel Palau
Palau City Hotel Hotel Palau

Palau City Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 4 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 2 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

10/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Donato, jackson

Business traveller
Disliked: Cleanliness, property conditions & facilities
They charged me twice for the room and still have not refunded me. They promised we would receive a refund and now we are back almost a week and still no refund. I had to file a dispute with my credit card company. This is not the right way to do business. A/C didn't work properly, soap from previous guest in the soap dish in our bathroom.
Stayed 3 nights in Jun 2025

10/10 Excellent

Renu

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
El alojamiento es ideal, a 5 minutos del centro, simple limpio y el personal fenomenal. Me alojaría sin dudas nuevamente alli
Stayed 1 night in Jun 2025

8/10 Good

Radu

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Franca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accueil défavorable

Bon séjour...propreté irréprochable ! Assez bien situé près du port ! Le parking est dans la rue. Petit déjeuner rien a dire ...j'ai retiré une étoile car a l' accueil la dame qui nous a accueilli et tout le long du séjour est restée très froide et distante. Apparemment ellle ne doit pas apprécier les Francais. Pour ma part , je n'y retourné plus .
Stayed 2 nights in Aug 2025

8/10 Good

Lucien

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Kristian

Stayed 1 night in Jun 2025

4/10 Poor

Gabriele

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel tre stelle non può permettersi di presentare le camere cosi sporche. Sotto il letto c'era la polvere di mesi. Il water (in un bagno davvero piccolissimo) era macchiato di nero sul fondo. Le tende delle finestre, lise dal tempo, non oscuravano la luce. Il materasso con le molle obsoleto non ci ha fatto riposare bene. Ottima la posizione perchè vicinissima al centro.
Stayed 1 night in May 2025