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NH Collection Palermo Palazzo Sitano

Property class: 4

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Photo gallery for NH Collection Palermo Palazzo Sitano

A modern restaurant interior with high ceilings, arched windows, and a long dining area with tables and chairs.
Creator video
A terrace with outdoor seating, a railing, and a view of the building's architecture.
A multi-story building with balconies, a central archway, and doors numbered 110, 112, 114, and 116.
A room with a round table, two chairs, a vase with flowers, a book, and a glass container with a lemon.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Via Vittorio Emanuele, 114, Palermo, PA, 90133
  • Place, Palermo Harbour
    ‪1 min walk‬
  • Place, Via Vittorio Emanuele
    ‪1 min walk‬
  • Place, Via Roma
    ‪3 min walk‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪35 min drive‬

Room options

View all photos for Superior Single Room, Balcony

A neatly arranged bedroom with a bed, bedside table, and a chair.

Superior Single Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room, Balcony

A hotel room with a large bed, a small table with a chair, a window with a view of a balcony, and a TV mounted on the wall.

Superior Room, Balcony

9.8 out of 10
Exceptional
(7 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with a bed, two armchairs, a small table with a vase, a desk with a bowl of fruit, and a TV mounted on the wall.

Superior Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, Balcony

A modern hotel room with a round dining table, two grey armchairs, a small round table with a vase of flowers, and a large mirror on the wall.

Suite, Balcony

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room, Balcony (Extra Large)

A hotel room with a large bed, a chair, a small table with a vase and book, and a window with sheer curtains.

Premium Room, Balcony (Extra Large)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room (Extra Large)

A modern hotel room with a flat-screen TV mounted on the wall, a small round table with a vase of flowers, two chairs, and a bed with patterned pillows.

Premium Room (Extra Large)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, Balcony

A hotel room with a large bed, a chair, a small table with a vase and book, and a window with sheer curtains.

Premium Room, Balcony

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room

A hotel room with a bed, a desk, two chairs, a lamp, and a framed picture on the wall.

Premium Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Balcony

A modern living room with a flat-screen TV, a dining area with a chair and a table, a sofa, and a balcony with a railing.

Junior Suite, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Balcony (Extra Bed 3 Adults)

A modern living room with a flat-screen TV, a dining area with a chair and a table, a sofa, and a balcony with a railing.

Junior Suite, Balcony (Extra Bed 3 Adults)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

NH Collection Palermo Palazzo Sitano

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site.
NH Collection Palermo Palazzo Sitano offers 86 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 26-cm LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at NH Collection Palermo Palazzo Sitano, you're just a quick walk from Palermo Harbour. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at Ristorante
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Steps from Palermo Harbour and 12 minutes on foot from Teatro Massimo
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 753 square feet (70 square metres) and includes a conference centre. A fitness centre, a library, and a terrace are also featured at the business-friendly NH Collection Palermo Palazzo Sitano.

This 4-star Palermo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Ristorante – This restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 21.50 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ristorante

Things to do

  • Gym
  • Library

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre (753 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1800
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-cm LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21.50 for adults and from EUR 19 for children
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions). For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

CityLine Hotel
Hotel Palazzo Sitano
Palazzo Sitano
Palazzo Sitano Hotel
Sitano
TOP CityLine Hotel Palazzo Sitano
TOP CityLine Hotel Palazzo Sitano Palermo
TOP CityLine Palazzo Sitano
TOP CityLine Palazzo Sitano Palermo
Hotel Palazzo Sitano Palermo
Palazzo Sitano Palermo
Hotel Palazzo Sitano Palermo, Sicily
Hotel Palazzo Sitano
NH Collection Palermo Palazzo Sitano Hotel
NH Collection Palermo Palazzo Sitano Palermo
NH Collection Palermo Palazzo Sitano Hotel Palermo

NH Collection Palermo Palazzo Sitano Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 392 out of 998 reviews
Rating 8 - Good. 403 out of 998 reviews
Rating 6 - Okay. 118 out of 998 reviews
Rating 4 - Poor. 49 out of 998 reviews
Rating 2 - Terrible. 36 out of 998 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time and would not hesitate to return.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, great staff all made for an excellent stay. Thank you
Stayed 4 nights in May 2026
Verified review

8/10 Good

RETNO

Liked: Cleanliness, staff & service, amenities
Good location, check in was easy. Rooms is clean and it has everything i needed.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so helpful, beds were comfortable and room was calm and lovely. Best hotel I've stayed aT! Centrally located, beautiful, easy to walk everywhere and the breakfast is so good we never ate anywhere else. Seriously fabulous breakfast buffet!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, amenities
This is one of my our NH favorites—lovely and helpful staff, impeccable rooms and a delicious breakfast buffet in the atrium. And the location is perfect for first-time visitors.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

MONIQUE

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in the heart of the city. Easily walkable to many attractions. Clean, modern rooms with very friendly staff.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Arthur Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and the location was very convenient to the major sites in the area. We enjoyed the bountiful breakfast and the clean room.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Robert L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, a pleasure to stay at
Stayed 5 nights in Jul 2025
Verified review

8/10 Good

Sarah

Liked: Cleanliness, amenities
Pleasant room, excellently situated in heart of old town, breakfast extremely good - great staff
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

AHMED ADEL MAHM

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Timothy

For the money, very average. Front desk staff was excellent breakfast room staff — not so much. Room was tired and worn. Not an amazing experience.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Comfortable beds.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Vasiliki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel right in the center of everything, amid bars and restaurants and yet surprisingly peaceful and quiet. The rooms were great and the breakfast was fantastic!
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my room with the balcony!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, great service, they take care about every detail, fancy and elegant rooms, perfect housekeeping, very good breakfast, breakfast service did a very good job, very friendly and helpful, reception service absolutely top, great people!
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Very convenient spot
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NH Collection Palermo was fantastic! Perfect location, welcoming and helpful staff, and a beautifully comfortable room. The only minor drawback was parking, but everything else more than made up for it. Highly recommend!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. It is located on a bust, dirty street which was quite loud well into the night 2am and later.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel. I love my balcony view. They made sure all was running perfect for me there. Made feel really good. Left with great memories.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Preetam

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is in a great location, central to everything and walking distance. Newly refurbished so nice and modern. We had two single rooms which were a great size ! Balcony to the street as well. Only negatives were the showers in both our room were Luke warm and not even hot. Breakfast, the coffee , hot water machine is very noisey and doesn’t heat the water up, stays luke warm. I would highly recommend this hotel, was central to everything. Both our single rooms also had wheelchair accessible showers and toilet.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week in Palermo

This is a really lovely hotel in an amazing street in Palermo. It’s made up from three properties one of which was a monastery. The staff are really lovely the breakfast was excellent and the air conditioning was superb which was fabulous as the temperature was so high. We did the bus tour and visited the cathedral which was amazing. We also did the Mafia tour which was fascinating.
Stayed 7 nights in Jun 2025
Verified review

6/10 Okay

Insam

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Overall a nice stay but I had higher expectations of this pricy hotel. Rooms were moist/humid so our clothes got a rotten smell also the towels after one time use. Room cleaning was not on top. We didn’t even get slippers so we walked on dirty floors bare foot (we had the superior room). Staff at reception were not so nice or friendly but the breakfast staff were great and attentive. The breakfast was the worst, all bunch of nothings. The warm section is critically bad. Half of the things are directly from the freezer. I don’t want to eat frozen potatoes! Rooms are not that quiet. The “balcony” is towards an alley. Location is great. Gym is alright, everything new but you can do simple exercises and cardio mainly.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a three night stay in May 2025. Check in was easy and after a small glitch in the room we were immediately moved to another room on the same floor. Staff were friendly and helpful. Location is excellent as a jumping off point. Only element missing might be a nice spot outdoors for an evening or happy hour beverage (rooftop or outside in front of the hotel).
Stayed 3 nights in May 2025
Verified review

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very comfortable room regarding space, bed & temperature. We had a junior suite with balcony. Housekeeping staff needs a bit help. Each day we had to go to the front desk for items they forgot to restock. Otherwise, nice location.
Stayed 6 nights in Sep 2025
Verified review

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Location was good. WiFi was spotty.
Stayed 3 nights in Jul 2022