Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a steam room and a coffee shop/cafe are on-site. Change of towels is available on request
Portella Palma offers 14 air-conditioned accommodations with minibars and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.
This Palma de Mallorca hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and a ceiling fan. In-room massages, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include a steam room and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Portella Palma, you're just a quick walk from Cathedral of Santa Maria of Palma. Free WiFi in public areas, a free manager's reception and a restaurant are available.
Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
Cooked-to-order breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a 24-hour gym and a steam room
Just a 4-minute walk from Cathedral of Santa Maria of Palma and 7 minutes on foot from Plaza Mayor de Palma
Portella Palma offers its guests a steam room and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.
There's an onsite business centre. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Portella Palma.
This 5-star Palma de Mallorca hotel is smoke free.
The hotel hosts a free manager's reception daily.
Portella Palma has a restaurant on site.
24-hour room service is available.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: EUR 35 for adults and EUR 35 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Couples/private dining
Free daily manager's reception
Snack bar/deli
Things to do
24-hour gym
Private wine tours
Steam room
Wine tasting room
Winery release events
Family friendly
Baby bath
Children's books
In-room babysitting
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
Guidebooks
Laundry facilities
Limited-hour front desk
Luggage storage
Guest services
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Turndown service
Business services
Business centre
Computer station
Outdoors
Garden
Terrace
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (81 centimetre wide door)
Tile flooring in room
Wheelchair-accessible path to lift
More
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Pillow menu
Premium bedding
Bathroom
Children's slippers
Designer toiletries
Dressing gowns
Hair dryer
Slippers
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
Smart TV with cable channels
Food and drink
24-hour room service
Chef service
Coffee/tea maker
Electric kettle
Free bottled water
Meal delivery service
Minibar
Restaurant dining guides
More
Air conditioning
Ceiling fan
Free local calls
Heating
Iron/ironing board on request
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Guests are recommended to download the property's JustIN mobile mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), lockbox
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! One child aged 2 years old or younger stays free per registered adult when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: from approximately EUR 35 for adults and from EUR 35 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM. Guests will receive lockbox information. Guests are recommended to download the property's JustIN mobile mobile app before check-in.
Property Registration Number H5478521
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child aged 2 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
Property is also known as
Portella
Hotel Portella Hotel
Hotel Portella Palma de Mallorca
Hotel Portella Hotel Palma de Mallorca
Portella Palma Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Fabulous boutique hotel in Old Town Palma. Beautifully refurbished in a traditional style. Staff were friendly and extremely helpful. Great location too.
What a find!!! an amazing hotel with fantastic staff ...beautiful boutique type hotel very clean very tranquil and perfect location...a must stay in Palma
This hotel is fabulous, the staff can’t do enough for you and breakfast is in till 1pm and it’s all cooked fresh for you. A fabulous place to stay.
The only down side was there were building works next door and drilling started early on the Monday, however it wasnt till much later on the Tuesday . If your thinking of staying might be worth checking these works have finished before booking
This is an extraordinary boutique hotel that exceeds expectations in every aspect, especially on the customer service/appreciation front. Having travelled so much, I had never come across such a high level of personalized service so consistent with all staff from reception to maid, concierge, dining and the rest. Outstanding and luxurious facility with superb service and location to match!
I booked family of 4 but my son had to leave Mallorca so only 3 people - 2 rooms for $700+ per room. They didn’t offer to take the extra breakfast or make a sandwich to take out.The service staff was lacking- wasn’t friendly, not helpful or warm vibes.
- room didn’t have “patio” as advertised
- 2 rooms very dark even I requested a bright/light room. Very depressed room.
- the spa had no water in the sunken room to relax
-the front manager/general manager wasn’t present when we had issues about the bill… no response or communication.
Breakfast was very good and housekeeper was clean.
Otherwise Portella is overpriced what you get.
Großartige Unterkunft - im Zentrum Palmas und doch ruhig gelegen. Im Portella angekommen, betritt man eine kleine Oase. Die Mitarbeiter:innen sind wirklich großartig, Abendessen und Frühstück waren fantastisch, das Design beeindruckend.
Stort och härligt rum, tyst omgivning, bra säng, bra service med trevlig personal.
Tyvärr ingen pool eller dusch på takterassen som hade varit skönt att ha.