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Masséna Hôtel

3.0 star property
VIP Access

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Photo gallery for Masséna Hôtel

A room with a red sofa, a round coffee table, and a chair. There is a large mirror on the wall and a window with a view of buildings.
A spiral staircase with a metallic railing and a central illuminated area.
A room with a table holding a vase of pink flowers, a sofa, and a chair.
A hotel room with two beds, a headboard with a light fixture, a nightstand with a lamp, and a pink ottoman.
A restaurant with booths and tables, wooden floors, and a floral wall pattern.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
  • Room service

Explore the area

View in a map
16 Rue Tronchet, Paris, Paris, 75008
  • Place, Rue du Faubourg Saint-Honore
    ‪3 min walk‬
  • Place, Rue de Rivoli
    ‪6 min walk‬
  • Place, Palais Garnier
    ‪7 min walk‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪50 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Single Room

A hotel room with a large bed, a flat-screen TV mounted on the wall, a door with a light switch, and a window with a view.

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a large bed, two bedside lamps, a desk with a remote control, and a patterned chair.

Double Room

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with a large bed, a nightstand with a phone and a lamp, patterned wallpaper, and a window with curtains.

Twin Room

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with two beds, a headboard with a light fixture, a nightstand with a lamp, and a pink ottoman.

Triple Room

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room

A bedroom with two single beds, a large mirror, and a window with curtains.

Family Quadruple Room

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a bed, two bedside lamps, a desk with a chair, a TV, and a window with curtains.

Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with a large bed, a bedside telephone, a wall-mounted light, and a window with curtains.

Twin Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Masséna Hôtel

This smoke-free hotel features a bar/lounge, a snack bar/deli and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site. Change of towels is available on request
Masséna Hôtel offers 36 accommodations with minibars and a safe. Beds feature premium bedding. Cable televisions are provided.

Rooms have partially open bathrooms. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested.

During your stay at Masséna Hôtel, you're just a quick walk from Palais Garnier. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 4-minute walk from Rue du Faubourg Saint-Honore and 6 minutes on foot from Palais Garnier
  • Airport pick-up shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Masséna Hôtel.

This 3-star Paris hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 21 per person
  • A bar/lounge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 70
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day, plus a deposit of EUR 150 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 7 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.53 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 per person
  • Airport shuttle fee: EUR 30 per person
  • Pet deposit: EUR 150 per stay
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 70 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Masséna Hôtel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Masséna Hôtel Hotel
Masséna Hôtel Paris
Masséna Paris
Masséna Hôtel Paris
Masséna Hôtel Hotel Paris

Masséna Hôtel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 58 out of 195 reviews
Rating 8 - Good. 85 out of 195 reviews
Rating 6 - Okay. 36 out of 195 reviews
Rating 4 - Poor. 9 out of 195 reviews
Rating 2 - Terrible. 7 out of 195 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and wonderful breakfast
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Yesi Style

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great location and walking distance from lots of great spots
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Kimberly

Liked: Cleanliness
The location was fantastic
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

LUDOVIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and ideally located to discover the heart of Paris
Stayed 5 nights in Jul 2022
Verified

6/10 Okay

Abigail

Liked: Staff & service
Safe never worked
Verified

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities
Chambre impeccable et calme. Literie de qualité. Localisation parfaite pour le shopping, une sortie théâtrale ou plus simplement pour faire du shopping. Le petit déjeuner est varié et copieux. Personnel discret et aux petits soins.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Sebastien

Disliked: Staff & service

Non

Hôtel cher pour la prestation. Malgré ce qui est indiqué, il n'y a pas de matériel de repassage disponible, et l'accueil est négligeant, pour dire le moins
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Juliana

Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación!!!
Stayed 4 nights in May 2025
Verified

8/10 Good

CLAUDIO

Liked: Cleanliness, staff & service, property conditions & facilities
Situata in un quartiere ottimo di Parigi.
Stayed 2 nights in May 2024
Verified

6/10 Okay

Pierre

Liked: Cleanliness

Correct mais pas génial

C'était correct mais l'hôtel est vétuste, moquette partout, on sent que ça n'a pas été refait depuis longtemps... Cher pour ce que c'est. On paie surtout l'emplacement
Stayed 1 night in Apr 2024
Verified

8/10 Good

kenichi

Liked: Staff & service, room comfort

満足

特に不満な点はありません。
Stayed 4 nights in Mar 2024
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Für eine Nacht ok

Rezeptionistin war nicht sehr freundlich... Aufzug vorhanden.bad war sauber. Zimmer hatte etwas komischen geruch
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with good metro links on the doorstep. Nice staff and a lovely hotel
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Je recommande

Très bon hôtel je recommande
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Correct

Calme chambre pour 1 personne
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colazione e posizione perfette, personale cortese e disponibile.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
facade en travaux, bon accueil mais il y avait bien longtemps que l'on nous avait demandé de remplir une fiche avec autant de détails et photocopie de nos pièces d'identité
Stayed 1 night in Nov 2019
Verified

8/10 Good

Lucette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le seul reproche réside dans le fait qu'il n'y a pas de possibilité de suspendre ses vêtements à moins de mesurer 1m80 et de renger es pulls et autres...
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Bon accueil et bonne situation
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and hospitality, strategic location, and clean room
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Guilherme

Disliked: Staff & service
Localização maravilhosa, mas staff nada gentil, nem prestativo.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Las camas y almohadas de muy buena calidad y confort. No me gusto que no había secadora de pelo o no funcionaba
Stayed 3 nights in Aug 2019
Verified

4/10 Poor

Ingrid

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Awful ac

Great location awful air conditioning
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hôtel

Super accueil, hôtel propre, petit déjeuner extra , chambre confortable , excellente situation. Géographique .
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Location and price Good people Good weather Clean streets French
Stayed 3 nights in Aug 2019