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Metro Hotel Perth City

4.0 star property

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Photo gallery for Metro Hotel Perth City

Daily full breakfast (AUD 23 per person)
Property grounds
Point of interest
Standard Queen Room | View from room
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

View in a map
200 Hay Street, East Perth WA 6004, 200, East Perth, WA, WA6004
  • Place, Perth Mint
    ‪4 min walk‬
  • Place, Langley Park
    ‪5 min walk‬
  • Place, WACA
    ‪9 min walk‬
  • Airport, Perth, WA (PER)
    ‪18 min drive‬

Room options

View all photos for Standard Family Room

Standard Family Room | Premium bedding, desk, iron/ironing board, free WiFi

Standard Family Room

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Queen Room

Standard Queen Room | Premium bedding, desk, iron/ironing board, free WiFi

Standard Queen Room

8.2 out of 10
Very good
(34 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen & Single Room

Premium bedding, desk, iron/ironing board, free WiFi

Standard Queen & Single Room

8.4 out of 10
Very good
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Twin Room

Premium bedding, desk, iron/ironing board, free WiFi

Standard Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Standard King Room

Standard King Room | Premium bedding, desk, iron/ironing board, free WiFi

Standard King Room

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King & Single Room

Premium bedding, desk, iron/ironing board, free WiFi

Standard King & Single Room

  • Sleeps 3

View all photos for Standard Queen Room

Premium bedding, desk, iron/ironing board, free WiFi

Standard Queen Room

  • Sleeps 2

View all photos for Standard King Room

Premium bedding, desk, iron/ironing board, free WiFi

Standard King Room

  • Sleeps 2

View all photos for Standard Family Room

Premium bedding, desk, iron/ironing board, free WiFi

Standard Family Room

  • Sleeps 4

View all photos for Standard Room with Queen and Single Bed

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room with Queen and Single Bed

  • Sleeps 3

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About this property

Metro Hotel Perth City

Along with a restaurant, this smoke-free hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area and a front desk safe are on-site.
Metro Hotel Perth City offers 94 accommodations with an iron/ironing board and free toiletries. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Bathrooms include a shower. Business-friendly amenities include desk chairs and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Metro Hotel Perth City. During your stay, you're just a quick walk from Queens Gardens. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Just a 3-minute walk from Queens Gardens and 5 minutes on foot from Perth Mint
There's a restaurant on site. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Metro Hotel Perth City. Limited free parking is available on a first-come, first-served basis.

This 4-star Perth hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM.
Metro Hotel Perth City has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; AUD 10 to 30 for adults and AUD 6 to 15 for children
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (171 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Smoke-free property
  • Vegetarian breakfast available

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 12:00 AM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 10 to 30 for adults and AUD 6 to 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property requires a credit card pre-authorization or cash bond at check-in. Guests must provide a photo ID and credit card at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Comfort Hotel Perth City
Comfort Perth City
Comfort Perth City Hotel
Hotel Perth City
Perth City Hotel
Comfort Hotel Perth
Comfort Inn Perth
Comfort Hotel Perth City East Perth
Comfort Perth City East Perth

Metro Hotel Perth City Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 319 out of 1002 reviews
Rating 8 - Good. 443 out of 1002 reviews
Rating 6 - Okay. 149 out of 1002 reviews
Rating 4 - Poor. 57 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Lei

The hotel had scheduled a examination of the electricity system for one hour during my stay. I was only informed that the electricity was to be shut down and that I had to bring my luggage down the lift within 5 mins. This happened on the 23/1/2026. I had knee problem and struggled to climb down 10 flight of stairs from the 5th floor to the ground level. The hotel has a responsibility and duty for all guests to enjoy peace, safety and the duty of care that any maintenance that is to be carried out must be effectively and properly communicated to all guests. If I were to suffer an injury due to my knee problem would the hotel be willing to take responsibility for my medical costs and all related pain and trauma? The hotel has failed to comply with the occupational and safety hazards within the law and legislation for the operation of a hotel. I shared my experience with the staff on duty by the name of Agar who assured me that she will report the details of my experience and my expectation in receiving a formal reply from the top management. The incident that happened is totally unacceptable and I will be prepared to report my experience to Consumer Affairs and the Ombudsman.
Stayed 2 nights in Jan 2026

8/10 Good

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy, the room was clean and well appointed, the hotel was dated but clean and well maintained.
Stayed 1 night in Jan 2026

8/10 Good

Bradley

Stayed 1 night in Jan 2026

10/10 Excellent

Nicholas

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Jordan

Stayed 2 nights in Dec 2025

2/10 Terrible

Jamie

Stayed 2 nights in Dec 2025

2/10 Terrible

Robert E

Disliked: Cleanliness, staff & service, amenities
I am surprised this hotel has as high of a review as it does. I stayed here for one night, and even that was too much. Cleanliness needs to be improved. My bathroom floor was sticky and the carpeting in my room seemed as if it needed a thorough vacuuming. Other than that, I can’t find much fault with the cleanliness. I just wore flip flops in the room and dealt with it. The real problem with this hotel is that it seems to be full of locals seeking temporary or transient housing. As I was checking in, there was what appeared to be an unhoused woman with a very unkempt appearance checking into the hotel wearing clothes that looked like they hadn’t been washed in weeks. She was barefoot, which is very unhygienic and poses a potential health risk. Other hotel guests coming and going seemed inebriated or high as a kite. I commented to the hotel reception about this and they didn’t want to answer, knowing full well that there is a clear problem. If my rate had been refundable, I would have left and found another option. In my opinion, this is not a suitable hotel for tourists.
Stayed 1 night in Dec 2025

6/10 Okay

Trevor

Liked: Property conditions & facilities
Ordered bacon & eggs. Only received eggs! Issue was remedied but I wasn’t impressed that you could stuff up bacon & eggs!
Stayed 1 night in Dec 2025

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Convenient location for Perth Stadium- only 1 lift working!
Stayed 8 nights in Nov 2025

10/10 Excellent

R. Elizabeth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was ok , not much varietyt, but great coffee.
Stayed 1 night in Nov 2025

6/10 Okay

Martin

Travelled with partner
Liked: Cleanliness, staff & service
Room looked tired and needs a good referb Needs a safe in the room Smoke detector covered Staff excellent
Stayed 3 nights in Nov 2025

2/10 Terrible

Joseph

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful, uncomfy, dingy
Stayed 4 nights in Nov 2025

2/10 Terrible

Neal

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Possibly the worst hotel I've ever stopped at. It was dirty, the showers were absolutely freezing or boiling hot, the bedding was shocking, and there were some very interesting characters stopping there.
Stayed 4 nights in Nov 2025

2/10 Terrible

Louise

Stayed 1 night in Nov 2025

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Not the vest ,but not the worst I've ever stayed at. Surrounding area quite grim with most shops and restaurants closed and up for sale. Room tidy enough, but in general is outdated and needs a refit. Staff friendly and helpful is the one bright spot. All in all would i stay again? Unlikely, but this is not a mark against the staff, who as i said before couldn't do enough to help.
Stayed 8 nights in Nov 2025

8/10 Good

Trevor

Liked: Staff & service
Stayed 8 nights in Nov 2025

8/10 Good

Russell

Stayed 7 nights in Nov 2025

8/10 Good

yvonne

Travelled with partner
Liked: Cleanliness
Parking
Stayed 4 nights in Nov 2025

10/10 Excellent

Daniel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a convenient hotel to stay at, but it always seems difficult to set the price to stay here. It seems to vary for whimsical reasons.
Stayed 1 night in Nov 2025

6/10 Okay

Keith

Disliked: Amenities
Fresh carpet was nice.
Stayed 8 nights in Nov 2025

10/10 Excellent

Sonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and awesome hotel to stay at thanks for the hospitality
Stayed 4 nights in Nov 2025

4/10 Poor

Dianne

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is nothing like the advertisements. It is an older hotel and the rooms don’t appear to been upgraded for decades. When I arrived the after hours security bell wasn’t working. One of the lifts wasn’t working. My room was very very dated. The bedside cabinets had had the drawers removed. The couch in the room was covered with ugly stains. I asked to be moved to a better room. The staff did kindly move me. However, it was to a bigger room, but still with broken furniture and a stained couch. People were smoking in the room near me and the corridor stunk. The lift doors were either rusty or had blood on them. I wasn’t expecting a flash hotel, but I was expecting clean with unbroken furniture. On the plus side, the bed was comfortable and clean.
Stayed 2 nights in Nov 2025

6/10 Okay

Blake

Liked: Cleanliness, staff & service, amenities
Thanks
Stayed 3 nights in Nov 2025

10/10 Excellent

Matthew, Melbourne

Stayed 4 nights in Oct 2025

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service
The room was spotless and very spacious.
Stayed 3 nights in Nov 2025

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