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Starwest Apartments Alderney on Hay

4.0 star property

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Photo gallery for Starwest Apartments Alderney on Hay

Reception
In-room dining
Front of property
Indoor pool
Full-sized fridge, microwave, stovetop, coffee/tea maker

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Gym
  • Laundry
  • Free WiFi

Explore the area

View in a map
193 Hay Street, East Perth, WA, 6004
  • Royal Perth Hospital
    ‪11 min walk‬
  • Elizabeth Quay
    ‪19 min walk‬
  • Optus Stadium
    ‪4 min drive‬
  • Perth, WA (PER)
    ‪13 min drive‬

Room options

View all photos for 1 Bedroom Apartment

LED TV, DVD player

1 Bedroom Apartment

8.2 out of 10
Very good
(69 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 1 Bedroom

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedrooms Standard Apartment

LED TV, DVD player

2 Bedrooms Standard Apartment

8.0 out of 10
Very good
(93 reviews)
  • 45 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

Standard Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for 2 Bedrooms Deluxe Apartment

LED TV, DVD player

2 Bedrooms Deluxe Apartment

7.8 out of 10
Good
(37 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

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About this property

Starwest Apartments Alderney on Hay

Hotel with an indoor pool, a quick walk to Perth Mint
This smoke-free hotel features an indoor pool, a fitness centre and a coffee shop/cafe. Other amenities include self parking, dry cleaning and laundry facilities. Housekeeping is available on request.
Starwest Apartments Alderney on Hay offers 62 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Beds feature premium bedding. LED televisions are featured in guestrooms. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the great public transport around Starwest Apartments Alderney on Hay. During your stay, you're just a quick walk from Perth Mint. An indoor pool, a gym and a coffee shop/cafe are available.
  • Free wired Internet
  • Enjoy a bite to eat at the coffee shop/cafe
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, convenience store and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the pool and the helpful staff
  • Within a 10-minute walk of Perth Mint and WACA
There's a coffee shop/cafe on site. Starwest Apartments Alderney on Hay offers its guests an indoor pool and a fitness centre. Starwest Apartments Alderney on Hay also features laundry facilities, dry cleaning/laundry services, and a corner/local shop. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Perth hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 20 per night)
  • Limited on-site parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LED TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 10:00 AM and noon
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - noon)
The front desk hours vary at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: AUD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 AM and noon
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Crib (infant bed) fee: AUD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - noon
The hours at this property's front desk vary. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Alderney Apartments
Alderney Hay Executive
Alderney Hay Executive Apartments
Alderney Hay Executive Apartments Perth
Alderney Hay Executive Perth
Alderney On Hay East Perth
Starwest Apartments Alderney Hay Apartment East Perth
Starwest Apartments Alderney Hay Apartment
Starwest Apartments Alderney Hay East Perth
Starwest Apartments Alderney Hay
Starwest Apartments Alderney on Hay Hotel
Starwest Apartments Alderney on Hay East Perth
Starwest Apartments Alderney on Hay Hotel East Perth

Starwest Apartments Alderney on Hay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 289 out of 1010 reviews
Rating 8 - Good. 357 out of 1010 reviews
Rating 6 - Okay. 195 out of 1010 reviews
Rating 4 - Poor. 86 out of 1010 reviews
Rating 2 - Terrible. 83 out of 1010 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Disliked: Cleanliness
Got there at 530 office was closed they wouldn't answer the phone had to sleep in my car not happy want a refund
Stayed 1 night in May 2025

10/10 Excellent

Jason

Stayed 7 nights in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
It was perfect for my standards. Thanks so much. Really enjoyed my stay
Stayed 7 nights in May 2025

10/10 Excellent

Arthur

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place very convenient would stay there again if in Perth
Stayed 1 night in May 2025

8/10 Good

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
It was nice and clean
Stayed 4 nights in May 2025

8/10 Good

Nicholas

Liked: Cleanliness, property conditions & facilities
The entry and hall ways to the room are nice and wide and the lift work well
Stayed 3 nights in May 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
The location was suitable for me to get to family and friends near by
Stayed 1 night in May 2025

8/10 Good

Geoffery

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good size, location and price
Stayed 1 night in May 2025

8/10 Good

Leila

Stayed 3 nights in May 2025

8/10 Good

Leila

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and value for money. We stayed at Starwest for 10 nights, the location is good, short walking distance to the river and to Bell Tower/Elizabeth Quay. The apartment is self-contained, and clean.
Stayed 2 nights in May 2025

6/10 Okay

Douglas

Travelled with group
Liked: Cleanliness, room comfort

Perth Footy Trip

Check in was difficult, arrived 12pm, just to find out the check in procedure, was told check in was 2pm, which we knew, was shown a box where our keys would drop down, and told the code, which was # and the last 5 numbers of the booking number, any problems to go to the convenience store, which is part of the building, came back at 2pm, tried the code several times, didn't work, so went to the shop, the girl there rang the manager, handed the phone to me, I told him the code doesn't work, he said try pushing the #key, it will clear it and try again, tried, still didn't work, must be keying it in wrong he said, be there in 10 minutes, manager arrives , does not check to see if the code works, opens the box with a key, has a fiddle in there, shuts the box, keys the code in and it works, then says, see it works, you were keying it in wrong, really! So after about 3/4 hr, finally get into our apartment (8th floor) only to find, 1 double bed room and the 2nd room locked, We had booked a 2 bedroom apartment , went down to the shop again, the girl was helpful, she said the 2nd was locked because they thought it was a 1 bedroom apartment booking, gave me a key to open it, but had to bring the key straight back, so up and back, all good, the apartment itself is quite functional and clean and the area is close to everything, public transport is excellent and free in the CBD, easy to get around if don't want to walk, plenty eateries close by. overall had a great time in perth.
Stayed 6 nights in May 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful indoor pool too warm
Stayed 2 nights in May 2025

2/10 Terrible

Jason

Stayed 1 night in May 2025

8/10 Good

Geoff

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Arrived on Sunday with no front attendant. Found the entry somewhat difficult but once in all was ok. Thank you for the deli staff
Stayed 1 night in May 2025

4/10 Poor

sinnammah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The couch had bugs the tv was not working the gym machine was broken
Stayed 3 nights in May 2025

8/10 Good

Ashleigh

Room needs an upgrade. The walls are dirty and stains on the carpet. The apartment was cute and spacious. The shower faucet was awful. Massive build up. Alit of maintenance to be done
Stayed 7 nights in May 2025

6/10 Okay

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Had issues getting entry outside office hours as given invalid access code
Stayed 2 nights in May 2025

8/10 Good

Nico de, Hamilton

Travelled with partner
Liked: Cleanliness, staff & service
Good price. Facility was old, but clean.
Stayed 4 nights in May 2025

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very good value for money.
Stayed 3 nights in May 2025

10/10 Excellent

Jonas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and affordable)
Stayed 5 nights in May 2025

6/10 Okay

Melanie

Travelled with family
Disliked: Staff & service, amenities
Check-in was frustrating as the lockbox didn’t work, the number that said ring anytime no one answered and the emergency number the person assumed it was something we were doing wrong - turns out the mechanism to drop the cards wasn’t releasing - luckily it was 2pm not 10pm with two children in tow. Not a great start. The rooms were spacious but have not aged well, smell from no air circulating, windows locked shut, wifi didn’t work in the room. Nice little pool the kids enjoyed and easy enough to walk along to the marina.
Stayed 5 nights in May 2025

8/10 Good

Jason

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Jill and Lawrie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most helpful staff and management.one of the best and most quiet of the many hotels I have stayed at. Extremely safe and close to all places you want to visit. Highly recommend this property to anyone.
Stayed 2 nights in May 2025

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The appartment met my needs and was great value. I was concerned about some reviews on the property, but they related to the level of staffing available. I did not have any problems with the service provided. I would definitely recommend this property to my friends, but woukd advise them to be aware of the reception hours and make sure that they worked with their schedule. I found that there was always parking available when I needed it, but would have found allocated parking easierso that I didnt have to worry about whether the spot I parked in was reserved.
Stayed 12 nights in Apr 2025

6/10 Okay

Henry

Business traveller
Disliked: Staff & service
When I went to check in at 2.10 pm the reception was closed I’d had no contact from Starwest to provide any information on how to proceed
Stayed 1 night in May 2025