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Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG

A Holiday Inn Express hotel with a prominent entrance, numbered 1702, and a clear sky above.
A reception area with two reception desks, a seating area, and a wall with geometric patterns.
A hotel room with a large bed, a desk with a chair, a television, a wardrobe, and a mirror.
A modern bathroom with a white sink, mirror, and toilet.
A modern breakfast bar with a beverage dispenser, cereal, and fruit display.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1702 Us 280 Byp, Phenix City, AL, 36867
  • Place, Phenix City - Russell County Public Library
    ‪2 min drive‬
  • Place, Columbus Georgia Convention & Trade Center
    ‪5 min drive‬
  • Place, Columbus Civic Center
    ‪6 min drive‬
  • Airport, Columbus, GA (CSG-Columbus Metropolitan)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

A hotel room with a large bed, a desk with a chair, a television, a wardrobe, and a mirror.

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

A hotel room with two beds, a gray upholstered bench, a desk, and a chair.

Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

A hotel room with a bed, a desk, a chair, a small table, and a wall-mounted artwork.

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

A modern bathroom with a toilet, bidet, and shower area, equipped with grab bars and a towel rack.

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a wardrobe.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with a large bed, a desk with a chair, a television, a wardrobe, and a mirror.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(28 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Multiple Beds (Additional Living Area)

A hotel room with two beds, a gray upholstered bench, a desk, and a chair.

Suite, Multiple Beds (Additional Living Area)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

A hotel room with a bed, a seating area, a bedside table, and a wall-mounted light fixture.

Suite, 1 King Bed with Sofa bed (Additional Living Area)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG

Along with an outdoor pool, this hotel has a 24-hour fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a meeting room are on-site.
Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG offers 82 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided.

This Phenix City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG. During your stay, you'll be within walking distance of Phenix City - Russell County Public Library. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Columbus Civic Center and 6 minutes from Columbus Georgia Convention & Trade Center
Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served. The business-friendly Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Phenix City hotel.

Guests are served a free full breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 18 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 10 AM to 10 PM
  • Up to 2 children aged 18 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Phenix City Columbus
Holiday Inn Express Phenix City Columbus
Holiday Inn Express Hotel Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus
Express Phenix City Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus by IHG

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 915 reviews
Rating 8 - Good. 211 out of 915 reviews
Rating 6 - Okay. 81 out of 915 reviews
Rating 4 - Poor. 27 out of 915 reviews
Rating 2 - Terrible. 40 out of 915 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mark

Room was in great shape and the breakfast was good.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean; quiet; well maintained; friendly-helpful staff; excellent breakfast; nicely appointed room; comfortable; would recommend them to all.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. And great room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay at
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Clean and super friendly staff. Hotel is close to food and baseball fields. Parking is also plentiful.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process was great the employee was very informative and helpful with questions. The property was easily accessible and located within short drives to food & shopping locations.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great
Stayed 1 night in Mar 2026
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good. Staff at check in was great. Few things their working to fix but good short stay
Stayed 1 night in Mar 2026
Verified

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities
Clean room, nice staff.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Svitlana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean place
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Called last minute for my family and asked if it was quiet and the front desk went and checked for herself and surely it was! The ladies up front were absolutely delightful and I will book again. Very quiet hotel.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Bernita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean the staff was great and it was plenty of parking.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Bonnie

Yes and yes. One of the best hotels we ever stayed in.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Juliette

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and quiet. A huge shout out to Ms Pam for greeting everyone at breakfast and making sure we had everything we needed. She is the best!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kearrow

E
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kim

Liked: Amenities
Great staff and clean rooms
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 1 night in Oct 2025
Verified

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast options staff was helpful and upbeat
Stayed 1 night in Nov 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were okay but the room was very clean and the beds were very comfortable. Plenty of parking and the breakfast was good. The pool was not so good. The pool backs up to a wooded area and there was a lot of debris and bugs, including a couple spiders floating on the pool surface. I used a skimmer to clean it before I used it.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

wet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to dtay
Stayed 1 night in Aug 2025
Verified

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not really
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jessie

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff were excellent. Special shoutout to Ms Pam, breakfast was so good, and she's so nice. This is the best place to stay when visiting Phenix City.
Stayed 3 nights in Nov 2025