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Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG

Exterior
Property amenity
Exterior
Exterior
Free full breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1702 Us 280 Byp, Phenix City, AL, 36867
  • Place, Phenix City - Russell County Public Library
    ‪2 min drive‬
  • Place, Upper Twentieth Street Residential Historic District
    ‪3 min drive‬
  • Place, Columbus Civic Center
    ‪7 min drive‬
  • Airport, Columbus, GA (CSG-Columbus Metropolitan)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(25 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area) | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds (Additional Living Area)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed (Additional Living Area)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG

Along with an outdoor pool, this hotel has a 24-hour fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a meeting room are on-site.
Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG offers 82 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided.

This Phenix City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG. During your stay, you'll be within walking distance of Phenix City - Russell County Public Library. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Columbus Civic Center and 6 minutes from Columbus Georgia Convention & Trade Center
Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served. The business-friendly Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Phenix City hotel.

Guests are served a free full breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 18 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 10 AM to 10 PM
  • Up to 2 children aged 18 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Phenix City Columbus
Holiday Inn Express Phenix City Columbus
Holiday Inn Express Hotel Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus
Express Phenix City Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus by IHG

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 537 out of 884 reviews
Rating 8 - Good. 202 out of 884 reviews
Rating 6 - Okay. 80 out of 884 reviews
Rating 4 - Poor. 26 out of 884 reviews
Rating 2 - Terrible. 39 out of 884 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, nice staff.
Stayed 3 nights in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

10/10 Excellent

TONYA

Stayed 1 night in Jan 2026

8/10 Good

Samuel

Stayed 1 night in Dec 2025

10/10 Excellent

Minh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2025

6/10 Okay

Corrie

Travelled with family and small children
Pros:Quiet rooms and comfy beds. Cons: very expensive for dirty rooms and our shower had hair still on the tub and shower walls breakfast wasn’t served until 7am which is too late for travelers and compared to other hotel chains.
Stayed 1 night in Dec 2025

8/10 Good

Israel

Stayed 2 nights in Dec 2025

10/10 Excellent

Rodney

Stayed 1 night in Nov 2025

10/10 Excellent

Bernita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean the staff was great and it was plenty of parking.
Stayed 3 nights in Nov 2025

10/10 Excellent

Juanita

Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet
Stayed 1 night in Nov 2025

8/10 Good

Sheryle

Travelled with family
Yes
Stayed 3 nights in Nov 2025

2/10 Terrible

Todd A

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Staff was great. Doing a renovation. Room was infested with roaches.
Stayed 1 night in Nov 2025

8/10 Good

Nelton

Stayed 1 night in Nov 2025

10/10 Excellent

Jessie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff were excellent. Special shoutout to Ms Pam, breakfast was so good, and she's so nice. This is the best place to stay when visiting Phenix City.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay at
Stayed 1 night in Nov 2025

2/10 Terrible

Desiree

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Had we known that the hotel was covered in mold, we would have never stayed here with children and an immunocompromised adult. The staff members were not friendly- except for the cleaning staff and the receptionist checking us out. Upon leaving for check out, maintenance man was masked scrubbing mold off the walls in the lobby- Would it not been appropriate to alert guest that that was taking place and re route our exit from our room?
Stayed 3 nights in Nov 2025

4/10 Poor

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Paula

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast options staff was helpful and upbeat
Stayed 1 night in Nov 2025

6/10 Okay

John

Stayed 2 nights in Oct 2025

2/10 Terrible

Steven, Albany

Stayed 2 nights in Nov 2025

8/10 Good

Herman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

4/10 Poor

James

Construction was going on with the the floor I was assigned. Room did not smell clean.
Stayed 1 night in Nov 2025

6/10 Okay

Danny

Stayed 1 night in Oct 2025

10/10 Excellent

Carla

Stayed 3 nights in Oct 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, amenities
I wasn't able to go on my trip. I am a lineman and I was called in for storm. I was unable to get anyone from the hotel to return my email and hotels.com wouldn't refund my charge. I lost the money and was unable to visit
Stayed 3 nights in Oct 2025