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Extended Stay America Suites Philadelphia Bensalem

2.5 star property

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Photo gallery for Extended Stay America Suites Philadelphia Bensalem

Desk, blackout curtains, iron/ironing board, free WiFi
Exterior
Property amenity
Studio, 1 Queen Bed, Accessible, Non Smoking | Private kitchen | Full-sized fridge, microwave, stovetop, coffee/tea maker
Free daily on-the-go breakfast

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
3216 Tillman Dr, Bensalem, PA, 19020
  • Place, Cafe at Rothman
    ‪5 min walk‬
  • Place, Benjamin Rush State Park
    ‪6 min walk‬
  • Place, Parx Casino and Racetrack
    ‪13 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪41 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites Philadelphia Bensalem

Hotel in Bensalem with free breakfast and 24-hour front desk
This smoke-free hotel features coffee/tea in a common area, laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Suites Philadelphia Bensalem offers 100 accommodations with coffee/tea makers and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

During your stay at Extended Stay America Suites Philadelphia Bensalem, you're just a quick walk from Cafe at Rothman. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • Just a 5-minute walk from Cafe at Rothman and 13 minutes on foot from Parx Casino and Racetrack
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Philadelphia Bensalem also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Bensalem hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Bensalem
Extended Stay America Philadelphia Bensalem
Extended Stay America Philadelphia Hotel Bensalem
Bensalem Extended Stay
Extended Stay Bensalem
Extended Stay America Philadelphia Bensalem Hotel
Extended Stay America Philadelphia Hotel
Extended Stay America Philadelphia Bensalem
Extended Stay America Suites Philadelphia Bensalem Hotel
Extended Stay America Suites Philadelphia Bensalem Bensalem

Extended Stay America Suites Philadelphia Bensalem Reviews

Reviews

6.4
Rating 10 - Excellent. 299 out of 1006 reviews
Rating 8 - Good. 195 out of 1006 reviews
Rating 6 - Okay. 146 out of 1006 reviews
Rating 4 - Poor. 134 out of 1006 reviews
Rating 2 - Terrible. 232 out of 1006 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer

Travelled with family
Disliked: Staff & service

Need a refund

I did t get to stay because it was me and my friend and they wouldn’t let us stay because both of us didn’t have a ID and didn’t give me a refund told me to call hotel.com and I don’t have a number hotel.com
Stayed 1 night in Sep 2025

2/10 Terrible

Laura

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Shabby room with chipped furniture and moldy shower. Bed was clean and comfortable. Front desk staff was not friendly or nice.
Stayed 1 night in Sep 2025

8/10 Good

Sherry

Travelled with partner
Liked: Cleanliness
Property is a little dated but, for the price, is a good value.
Stayed 2 nights in Sep 2025

6/10 Okay

Laura

Stayed 1 night in Aug 2025

4/10 Poor

Cindy

Stayed 1 night in Sep 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Luisa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Laura

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Most of the staff were pretty nice but others were blatantly rude. In my suite the refrigerator barely worked and the freezer not at all, the latch lock was broken off, the bathroom light didn’t work for the entire 2 weeks I stayed even though I reported the problems during my first week. I was told that the only maintenance person had been away on vacation. Because of the freezer problems I lost $50 worth of food and had to go out to eat (further cost to me). I requested a different room and was told that they could not accommodate my request. Showering was extremely dangerous with no working light. It should also be noted that a large majority of the other guests were spillover from the local shelter. I didn’t mind the people at all, but be aware there are many families who live here so be prepared for the noise of families who have been living in very close quarters for weeks or months on end.
Stayed 7 nights in Sep 2025

8/10 Good

jose

Stayed 2 nights in Jul 2025

2/10 Terrible

Frank

Travelled with pets, Travelled with partner
Disliked: Amenities, property conditions & facilities
Front desk not available at night...elevator broken for entire stay..Rooms not updated since early 80s..very shady atmosphere..lots of people walking around outside at night...steer clear of this place...close to casino..but plenty of other options
Fire alarm?
Stayed 4 nights in Aug 2025

4/10 Poor

Sarah

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Honestly a little bit dirty (fridge dirty/rusty on outside so eyesore, other things like that) and noisy at times. There was a smoke smell throughout parts of hotel/where my room was and could use some work.
Stayed 1 night in Aug 2025

10/10 Excellent

Justus

Stayed 4 nights in Aug 2025

6/10 Okay

Steve

Liked: Staff & service
Disliked: Property conditions & facilities

Not for overnight

This place smells of smoke! The elevator didn’t work and we were on the 3rd floor! No coffee in the room but they have a “grab and go” breakfast! The HVAC is loud and the lighting could use an upgrade
Stayed 1 night in Aug 2025

2/10 Terrible

THOMAS

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No toilet tissue Bathroom tiles falling off Broken ironing board
Stayed 2 nights in Aug 2025

2/10 Terrible

Chad

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The permanent residents have ignored the no smoking signs and smoke freely in their rooms making the entire facility smoky and sticky with tar. My smoke allergy made it impossible to stay in this "Smoke Free" place more than a night. I checked out the next morning with severly itchy eyes and my throat closing up. It was unpleasent. I was able to get a room near by at the Courtyard. It was fantastic.
Stayed 4 nights in Aug 2025

2/10 Terrible

Lori

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

The hotel was dirty and falling apart. We were missing a cabinet, the floor was dirty and the room smelled like weed. The photos online did not accurately reflect the actual condition.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Warning! Elevator down climb 3 floors.

Check-in was slow due to training I assume. Elevator was down and had to climb 3 flights of stairs. Side table lamp did not work. Bulb missing and exposed wires? Didn’t do the food there for breakfast. Location extremely convenient just across from casino. Price per night was $122 plus $100 deposit. Clientele was rowdy and noisy during day and night time hours.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay away!!

This hotel was awful. When we showed up to check in the was someone getting high right in front of the hotel. The elevator didnt work and they had no first floor rooms left. The room we had smelled like smoke jist like the rest of the place did. The dresser in the room was missing drawers. The shower curtain couldnt stay in the tub so we had water all over the bathroom. Thankfully we only had to stay for 1 night. What they called a breakfast was just muffins on a table. Will never stay here again.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Was not happy that the elevator was not working and not told before I booked the room
Stayed 1 night in Aug 2025

10/10 Excellent

Joshua

Stayed 1 night in Aug 2025

4/10 Poor

Christopher

Stayed 1 night in Aug 2025

4/10 Poor

Melissa

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Elevator was broken for my entire 5 day stay, I was on the 3rd floor) whole place smelled like weed, plumbing was an issue, have to take care of your own trash, you have to go downstairs to get toilet paper, and they give you one roll, they're breakfast is nutrigrain bars and muffins. Not the worst place, but wouldn't stay again
Trash room
"Breakfast"
Stayed 4 nights in Aug 2025

4/10 Poor

STEVEN

Disliked: Amenities, property conditions & facilities
Both elevators out of service- had to walk up 2 flights to room. Front desk employee pleasant Advertised breakfast included. Other than ok coffee, just prepackaged muffins & breakfast bars. Room was clean but spartan. looks like nothing updated in entire motel in many years. 2 stars is generous.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

No elevator, not clean enough. Needs fumigations

Stayed 1 night in Aug 2025