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Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG

Exterior
Property amenity
Outdoor pool
Exterior
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Bar
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
3220 S 48th St, Phoenix, AZ, 85040
  • Arizona Mills Mall
    ‪3 min drive‬
  • Arizona State University
    ‪5 min drive‬
  • Tempe Beach Park
    ‪5 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobility)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobility)

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobility)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobility)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Communications)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG

Hotel in Phoenix with free airport shuttle and 24-hour fitness centre
This hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and a free manager's reception. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG offers 114 accommodations with coffee/tea makers and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG's great location. During your stay, you'll be close to Arizona State University. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from Arizona State University and 11 minutes from Phoenix Convention Center
  • Free airport shuttle service
Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on selected days. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3105 square feet (288 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

The hotel hosts a free manager's reception on selected days.
Soleil Bistro – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: USD 12.95 to 15.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Soleil Bistro

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference centre (3,105 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2010

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12.95 to 15.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel PHOENIX AIRPORT
Holiday Inn PHOENIX AIRPORT
Holiday Inn Hotel And Suites Phoenix Airport
Holiday Inn Hotel Suites PHOENIX AIRPORT

Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 557 out of 1001 reviews
Rating 8 - Good. 233 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 67 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

James, Reno

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quiet, clean and the staff was excellent. Nothing but positives to say about this place.
Stayed 1 night in Jun 2025

6/10 Okay

jose

Travelled with family
It was ok
Stayed 1 night in Jun 2025

10/10 Excellent

Ramon

Stayed 1 night in May 2025

10/10 Excellent

April

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport for flight home.
Stayed 1 night in May 2025

10/10 Excellent

Laural

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was
Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great room and location. Comfortable bed and pillows. Convenient to phoenix airport and a shuttle service
Stayed 1 night in May 2025

10/10 Excellent

Eva

Stayed 1 night in May 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton quality hotel - clean, comfortable. Convenient to the airport and restaurant on site. Some of the staff were friendly Not happy that the shuttle driver was not wearing his seat belt which is illegal.
Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Stayed 1 night in May 2025

6/10 Okay

Daniel, Shrewsbury

Travelled with family
Our first room the floor was sticky Room was very dusty and appeared to have not been used-cleaned in awhile We changed rooms The shower door handles are loose and need replacing or replacement
Stayed 1 night in May 2025

10/10 Excellent

Gilberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very close to ASU for our event
Stayed 3 nights in May 2025

10/10 Excellent

Dennis

Stayed 1 night in May 2025

4/10 Poor

Angela

Disliked: Cleanliness, amenities
Dirty rooms
Stayed 3 nights in Apr 2025

8/10 Good

Jianxin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

letisha

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kayla

Business traveller
Liked: Staff & service, property conditions & facilities
Showers could have been cleaner
Stayed 1 night in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

warner

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

After AA canceled our flight, we were stuck in Phoenix and had to get a hotel. The room was exceptional. The staff was very friendly and helpful. The airport shuttle was a nice touch too. And it was reasonably priced. We didn't get to use the pool this trip because all our bags are at the airport, but next time I'm in Phoenix this will be the first place I stay.
Stayed 1 night in May 2025

10/10 Excellent

Nick

Stayed 3 nights in Apr 2025

10/10 Excellent

Logan

Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go to hotel at PHX.

This is our go to hotel when we fly out of PHX. Great staff, comfortable beds, bar and restaurant are excellent. Shuttle and parking are the best.
Stayed 1 night in Apr 2025