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El Dorado Casitas Royale, All & More Inclusive - Adults Only

5.0 star property
VIP Access

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Interior detail
Exterior
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
  • Free airport shuttle
  • Parking included

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪14 min drive‬
  • Place, Playa Paraiso Golf Course
    ‪14 min drive‬
  • Place, Paradise Beach
    ‪17 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for CASITA SUITE - MORE INCLUSIVE

CASITA SUITE - MORE INCLUSIVE | 1 bedroom, free minibar, in-room safe, desk

CASITA SUITE - MORE INCLUSIVE

8.4 out of 10
Very good
(5 reviews)
  • Beach view
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for BEACHFRONT CASITA SUITE

1 bedroom, free minibar, in-room safe, desk

BEACHFRONT CASITA SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for SWIM UP CASITA SUITE

SWIM UP CASITA SUITE | 1 bedroom, free minibar, in-room safe, desk

SWIM UP CASITA SUITE

7.4 out of 10
Good
(3 reviews)
  • Beach view
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for PRIVATE POOL CASITA SUITE

PRIVATE POOL CASITA SUITE | 1 bedroom, free minibar, in-room safe, desk

PRIVATE POOL CASITA SUITE

8.0 out of 10
Very good
(1 review)
  • Beach view
  • 78 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE | 1 bedroom, free minibar, in-room safe, desk

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 78 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for PRESIDENTIAL CASITA SUITE

PRESIDENTIAL CASITA SUITE | 1 bedroom, free minibar, in-room safe, desk

PRESIDENTIAL CASITA SUITE

  • Beach view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
El Dorado Royale, All & More Inclusive Adults Only
  • Pool
  • All-inclusive
  • Free airport shuttle
  • Parking included
4.3 out of 5, Excellent, 584 reviews
The price is €435
includes taxes & fees
5 Apr - 6 Apr
El Dorado Royale, All & More Inclusive Adults Only

About this property

El Dorado Casitas Royale, All & More Inclusive - Adults Only

Catch some rays on El Dorado Casitas Royale, All & More Inclusive - Adults Only's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Change of bedsheets is available on request
El Dorado Casitas Royale, All & More Inclusive - Adults Only offers 203 air-conditioned accommodations with indoor private hot tubs and free minibar items. 30-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit with in-room jetted baths, bathrobes, slippers and hairdryers.

This Playa del Carmen hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and safes. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

A private beach and a health club are featured at the hotel. 14 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at El Dorado Casitas Royale, All & More Inclusive - Adults Only. During your stay, you'll be close to Nicklaus Design Golf Course. Free WiFi in public areas, free valet parking and a free round-trip airport shuttle are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, 2 beach bars and 3 poolside bars
  • Take a swim in the 14 outdoor pools
  • Treat yourself to body scrubs, thalassotherapy or body treatments at the spa
  • Amenities include a terrace
  • On-site recreation includes a private beach and a gym
  • 7 minutes by car from Playa Paraiso Golf Course and 8 minutes from Dr. Alfredo Barrera Marin Botanical Garden
  • Free airport shuttle service
El Dorado Casitas Royale, All & More Inclusive - Adults Only is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At El Dorado Casitas Royale, All & More Inclusive - Adults Only, you can cool off in one of the 14 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 poolside bars and 2 bars/lounges. WiFi and wired Internet are free in public spaces. This all-inclusive hotel also offers a health club, a garden and a terrace. Free self parking and valet parking are available.

This 5-star Playa del Carmen hotel is smoke free.

El Dorado Casitas Royale, All & More Inclusive - Adults Only has 4 restaurants on site.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 2 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 4 restaurants
  • A coffee shop/cafe

Things to do

  • 14 outdoor pools
  • Full-service spa
  • Health club
  • Hot tub
  • Volleyball

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Outdoors

  • Dock
  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • No lift
  • Tile flooring in public areas

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Food and drink

  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Dorado Casitas Royale, All & More Inclusive - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
El Dorado Casitas Royale, All & More Inclusive - Adults Only offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 02451323
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

El Dorado Casitas Royale Karisma
El Dorado Casitas Royale Karisma All Inclusive Playa del Carmen
El Dorado Casitas Royale Karisma Playa del Carmen
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
El Dorado Casitas Royale Karisma Gourmet All Inclusive Hotel
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive by Karisma

El Dorado Casitas Royale, All & More Inclusive - Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 84 out of 143 reviews
Rating 8 - Good. 35 out of 143 reviews
Rating 6 - Okay. 5 out of 143 reviews
Rating 4 - Poor. 8 out of 143 reviews
Rating 2 - Terrible. 11 out of 143 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Abha

Stayed 5 nights in Nov 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, staff was attentive and friendly, we had a wonderful time.
Stayed 3 nights in Nov 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Nov 2025

10/10 Excellent

daniel

Stayed 7 nights in Oct 2025

10/10 Excellent

Rebekah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was 1000/10! Laticia and Paula made our honeymoon absolutely unforgettable and beyond perfect. They made us feel so welcome and celebrated! Just like family, I don’t know if you can request certain concierge’s but we will be requesting them when we go back and we can’t wait!
Stayed 5 nights in Oct 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Spa was great
Stayed 3 nights in Sep 2025

10/10 Excellent

Sherriea, PHILADELPHIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos say it all.
Stayed 3 nights in Sep 2025

2/10 Terrible

Codi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We showed up for honeymoon. Our room wasn’t decorated or anything. Nothing special was set up for us. Our shower didn’t have hot water at all. When we ordered room service they would question how many people we had in our room. They would try and up sell us on EVERYTHING. It’s an all inclusive and would try and up sell us on the menus, alcohol, massages, transportation etc.They told us we would get a discount on our couples massage and they never honored it even though we had a physical coupon. Broken glass plates were shattered outside our room from room service and they would never clean it up so we were constantly walking on shattered glass. Staff asked for tips. Overall, very poor experience and sad we took our honey moon here.
Stayed 7 nights in Sep 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was beautiful. Food was great and staff were friendly. Time coordination was a little unorganized with certain activities like the spa and excursions, but I had a great experience.
Stayed 4 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

Kenneth John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Staff was very friendly. Security guards seem well armed!
Stayed 5 nights in Aug 2025

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly staff, rooms, iguanas, flora, beaches and sunsets! Just plan your trip and come see for yourself!!! We came in August and it was warm and beautiful
Stayed 4 nights in Aug 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was beautiful and the property along w the food and staff absolutely amazing and our fantastic concierge Diego was superb! The best help and guide i could ever ask for! Whoever comes across this man just know youre in good hands! -Jaime Gonzalez II
Stayed 4 nights in Aug 2025

8/10 Good

Ebony

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Melissa

Liked: Cleanliness
I absolutely loved my stay at casitas. The property is huge and peaceful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leticia was such a great host! And everyone was so friendly. We loved our stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Julie Anny Silva

Travelled with partner
Liked: Amenities
Good
Stayed 5 nights in Jul 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel, service and quiet.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica Ann

Liked: Staff & service, amenities, property conditions & facilities
I loved their professional yet welcoming appearance and demeanor. My driver Jesus Cruz was great and made sure I arrived at the El Dorado Resort in a safe and timely manner. Check in was a breeze, I loved the quality and amount of activities available to me at no extra cost and ease of scheduling. I could choose to slow down and relax or be busy and explore, best of both worlds! Food and drinks are top notch, and the variety of food available is unbelievable. I wish I could have tried something from every place! Traveling solo, I felt extremely safe the entire time on the property and when out on activities. My casita was beautiful. I had a swim up third from the beach. I booked a massage and water experience with the spa right near my casita. I highly recommend El Dorado Resort and Lomas Hospitality for more inclusive travel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all the options available. This is easily one of the TOP 5 resorts on Mexico 🇲🇽
Stayed 1 night in Jul 2025

8/10 Good

Kaley

Travelled with group
Liked: Cleanliness, amenities
Great if you just want to stay on property, eat, drink, and stay by the pool. Not great for beach time or adventure. Beaches have big ugly concrete blocks not far out in the water. Beaches often are rock or have a big drop before sand.
Stayed 5 nights in Jun 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I expected white sands and a beach close to our room The sargassum seaweed was excessive, and was continually being cleared ineffectively from the beach, which actually didn't exist and the view was marred by concrete obelisks presumably there to prevent further erosion. So that it was not possible to enter the sea from the resort
Stayed 7 nights in Jun 2025

4/10 Poor

Anna

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Property has aged over the years. The staff is wonderful (bartenders, waiters, concierge) but the rooms need an upgrade and upper management could have been more helpful.
Stayed 4 nights in Jun 2025

10/10 Excellent

Samuel

Stayed 5 nights in Jun 2025

10/10 Excellent

Mark

Stayed 6 nights in Jun 2025

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