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Neat Hotel Avenida

3.0 star property

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Photo gallery for Neat Hotel Avenida

Café interior with baked goods, wicker baskets, and green gardens.
Neat Hotel features a modern architectural design with a prominent facade and vertical windows.
Welcome to our hotel lobby, featuring a spacious reception area with a digital screen, comfortable seating, and a large mirror.
Relax in a stylish room with two single beds, a flat-screen TV, and a comfortable seating area.
Relax in our modern lobby, featuring a digital check-in system, comfortable seating, and a stunning coastal mural.

Popular amenities

  • Gym
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
Rua Dr José Bruno Tavares Carreiro, Ponta Delgada, 9500-119
  • Ponta Delgada Marina
    ‪2 min walk‬
  • Ponta Delgada City Gates
    ‪5 min walk‬
  • Ponta Delgada Harbour
    ‪7 min walk‬
  • Ponta Delgada (PDL-Joao Paulo II)
    ‪6 min drive‬

Room options

View all photos for Superior Double Room, 1 Bedroom

1 bedroom, in-room safe, individually decorated, desk

Superior Double Room, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Triple Room, 1 Bedroom

1 bedroom, in-room safe, individually decorated, desk

Club Triple Room, 1 Bedroom

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room Single Use, 1 Bedroom

1 bedroom, in-room safe, individually decorated, desk

Standard Double Room Single Use, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Single Room | 1 bedroom, in-room safe, individually decorated, desk

Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double or Twin Room, 1 Bedroom

1 bedroom, in-room safe, individually decorated, desk

Standard Double or Twin Room, 1 Bedroom

8.4 out of 10
Very good
(28 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Single Room, 1 Bedroom

1 bedroom, in-room safe, individually decorated, desk

Superior Single Room, 1 Bedroom

  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

Neat Hotel Avenida

Boardwalk/promenade hotel with marina and fitness centre
Along with a marina, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area. Change of towels is available on request
Neat Hotel Avenida offers 120 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually decorated. Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers and complimentary toiletries.

This Ponta Delgada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Neat Hotel Avenida. During your stay, you're just a quick walk from Ponta Delgada Marina. Enjoy features like free WiFi in public areas, plus a marina and a gym.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Ponta Delgada Marina and Mercado da Graça
Neat Hotel Avenida offers its guests a marina and a fitness centre. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Neat Hotel Avenida.

This 3-star Ponta Delgada hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10.50 for adults and EUR 5.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Marina
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1977
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 12:30 PM and 5:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Cots (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10.5 for adults and from EUR 5.25 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 PM and 5:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Neat Hotel Avenida Ponta Delgada
Neat Avenida Ponta Delgada
Neat Avenida
Neat Hotel Avenida Hotel
Neat Hotel Avenida Ponta Delgada
Neat Hotel Avenida Hotel Ponta Delgada

Neat Hotel Avenida Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 207 out of 432 reviews
Rating 8 - Good. 154 out of 432 reviews
Rating 6 - Okay. 45 out of 432 reviews
Rating 4 - Poor. 16 out of 432 reviews
Rating 2 - Terrible. 10 out of 432 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Megan

Business traveller
Disliked: Staff & service, room comfort

Pass, nicer hotels in the area

Not on to complain about hotels, as i have to stay in alot but this one was below the standard.. Check in was very rude and slow. The parking is blocks away and always full so be prepare to pay for parking. The front desk We had issues unloading the car, taxis honking and no luggage's cart, a d was told to move the car. The area is busy and very hard to drive around. The room was hot and smelly.the fans where not working and the qindows dont stay open. The beds where uncomfortable lumpy and old. The pillows are hard. Very noisy hallways and outside with the windows closed. I know this sounds like alot, but we where really looking forwars to staying down by the pier. No breakfast, no coffee in the room you have to upgrade to supirior.
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location and phenomenonal staff

The most amazing staff! Everyone was so welcoming and friendly and gave so many suggestions for things to do and see! Great location in the heart of the city!
Stayed 2 nights in Apr 2025

10/10 Excellent

Rodrigo

Travelled with family
Liked: Amenities, property conditions & facilities
Be nice hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean
Stayed 1 night in Apr 2025

8/10 Good

Shaila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No coffee in the room

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far, so good! Love that the building has a gym and our room Was spotless!
Stayed 1 night in Mar 2025

10/10 Excellent

Murugar William

Stayed 6 nights in Mar 2025

8/10 Good

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location at a good price
Stayed 1 night in Mar 2025

6/10 Okay

Dakla

Travelled with group
Liked: Staff & service
My room had a moldy smell, so we had to keep the window open every day. Even on days we forgot, our cleaning lady opened it for us. If you’re a light sleeper, this could be a problem because you can hear people screaming both outside and inside the hotel!
Stayed 5 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Lucia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Restaurants within walking distance. Staff are respectful and polite.
Stayed 1 night in Feb 2025

10/10 Excellent

Bruno, New Bedford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff at the hotel.
Stayed 6 nights in Feb 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rob in the Azores

staff was extremmely helpful with tips on where to eat, what to do
Stayed 4 nights in Feb 2025

6/10 Okay

Kim

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was most helpful, the location convenient and good choice for budget travellers.
Stayed 3 nights in Feb 2025

10/10 Excellent

Emmanuel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet rooms. Very friendly staff. Overall a Very nice hotel
Stayed 1 night in Feb 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Excess to public transport and restaurants.
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher, Unit 516

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent desk staff. Nice breakfast. Convenient location and walkable to bars, restaurants, historic district and shopping. 10 minutes by taxi to airport, and a cab is always parked outside
Stayed 4 nights in Jan 2025

6/10 Okay

Christopher

Travelled with family
Liked: Staff & service, property conditions & facilities
The breakfast buffet was institutional.. powdered eggs.. stale bread. Cheap yogurt. Eat elsewhere for a quarter of the price.
Stayed 1 night in Dec 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Martha

Stayed 4 nights in Dec 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and fresh, quiet area good sleeping easy access and nice location on the center of the city.
Stayed 3 nights in Dec 2024

2/10 Terrible

Mariza

Stayed 1 night in Aug 2024