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DoubleTree by Hilton Portland - Tigard

4.0 star property

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Premium bedding, down duvets, desk, laptop workspace
Indoor pool
Bar (on property)
King, Junior Suite | Premium bedding, down duvets, desk, laptop workspace
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Gym

Explore the area

View in a map
9575 Sw Locust St, Tigard, OR, 97223
  • Place, Washington Square Mall
    ‪7 min walk‬
  • Place, Metzger Park
    ‪12 min walk‬
  • Place, Wineries of Washington County Oregon
    ‪3 min drive‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed

9.0 out of 10
Wonderful
(82 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King, Junior Suite

Premium bedding, down duvets, desk, laptop workspace

King, Junior Suite

8.8 out of 10
Excellent
(8 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds

8.8 out of 10
Excellent
(38 reviews)
  • 23 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for King, Accessible, Bathtub

Premium bedding, down duvets, desk, laptop workspace

King, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, down duvets, desk, laptop workspace

Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(6 reviews)
  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Accessible

Premium bedding, down duvets, desk, laptop workspace

Junior Suite, 1 King Bed, Accessible

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Fireplace

Premium bedding, down duvets, desk, laptop workspace

Junior Suite, 1 King Bed, Fireplace

8.6 out of 10
Excellent
(9 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior King Suite with Fireplace

  • Sleeps 3

King Room

  • Sleeps 3

Queen Room

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 5

Mobility Hearing Accessible 2 Queen Room with Tub

  • Sleeps 5

Mobility Hearing Accessible 2 Queen Room with Roll in Shower

  • Sleeps 5

Mobility Hearing Accessible Junior King Suite

  • Sleeps 3

Mobility Hearing Accessible King Room with Tub

  • Sleeps 3

Mobility Hearing Accessible King Room with Roll in Shower

  • Sleeps 3

Junior King Suite

  • Sleeps 3

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About this property

DoubleTree by Hilton Portland - Tigard

Hotel with an indoor pool, 8-minute walk to Washington Square Mall
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
DoubleTree by Hilton Portland - Tigard offers 101 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature down duvets and premium bedding. 39-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Tigard hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in June 2019.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Portland - Tigard. During your stay, you're just a quick walk from Washington Square Mall. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Just a 1-minute drive from Washington Square Mall and 11 minutes from Oregon Zoo
  • Pets welcome for a fee
DoubleTree by Hilton Portland - Tigard offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 1496 square feet (139 square metres) and includes conference space. Barbecue grills, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly DoubleTree by Hilton Portland - Tigard. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Portland - Tigard was completed in June 2019.

This 4-star Tigard hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Press NW Bistro & Bar – On-site bistro.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Press NW Bistro & Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,496 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 1994
  • Renovated entire property - June 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per day
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 to 15 per person
  • Fee for in-room wireless Internet: USD 0.00 per day (rates may vary)
  • Self-parking fee: USD 10.00 per day
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Phoenix Inn Hotel Tigard
Phoenix Inn Tigard
Tigard Phoenix Inn
DoubleTree Hilton Hotel Portland Tigard
DoubleTree Hilton Portland Tigard
Phoenix Inn Suites Tigard Hotel Tigard
Phoenix Hotel Tigard
DoubleTree by Hilton Portland Tigard
DoubleTree by Hilton Hotel Portland Tigard
DoubleTree by Hilton Portland - Tigard Hotel
DoubleTree by Hilton Portland - Tigard Tigard
DoubleTree by Hilton Portland - Tigard Hotel Tigard

DoubleTree by Hilton Portland - Tigard Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 529 out of 1012 reviews
Rating 8 - Good. 233 out of 1012 reviews
Rating 6 - Okay. 136 out of 1012 reviews
Rating 4 - Poor. 59 out of 1012 reviews
Rating 2 - Terrible. 55 out of 1012 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful, clean and not run down in any way. The only reason I can't give five stars all around is there was a small amount of trash in the parking lot in the form of bottles (I think beer bottles but I'm for sure) and a couple other things in the corner of the parking lot. But considering the cleanliness of the rest of the property I don't believe it was there for very long.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very quiet, a few dinning options close by.
Stayed 3 nights in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. I really appreciate that!
Stayed 1 night in Aug 2025

6/10 Okay

Carrie, Sisters

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

sasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and service with a smile!
Stayed 1 night in Aug 2025

8/10 Good

Julien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stains, ruined furniture. Not ok.
Stayed 1 night in Aug 2025

4/10 Poor

Jacqueline

Travelled with family
Disliked: Amenities
I reserved a two queen with a hide a bed sofa. When we arrived, there was only two queens and a big empty space. It felt like a small dance studio or something. We were then told that there were no sofas. Everything was being cleaned or something so they brought a really crummy rollaway bed but oh well and I will make the most of it. So the next day we left by about 10 AM and spent the entire day at Washington Square, Mall and came back to the hotel Around. I think it was around 8:30. We went to our room and it was not cleaned. No beds made no clean towels no nothing. That morning the coffee maker had already boiled over so I’ve had a bit of a mess there that I assumed would be cleaned up with maid service. There were two small trash cans in the room in which we had filled up with our garbage. So I went to the front desk and told her that our room had not been cleaned. She apologized and said she would find out why. There were other people in the lobby. She was trying to help them and retrieve towels and coffee and cups. When I got to the room, I thought oh I forgot to get trash bags and our Kleenex was also empty. My daughter went down a little bit later and got clean washcloth and it was busy and she forgot to ask for garbage bags and Kleenex. We just went to bed. At check out, I voiced my dismay At our service and was told they didn’t clean rooms unless you stayed there for four days? I didn’t recall reading that especially the pictures in the website were not correct.
Stayed 2 nights in Aug 2025

10/10 Excellent

JULIET

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay at your hotel! The room was clean & comfy. Although, we got to your hotel a little early, was told that our room wasn’t ready yet. After waiting for about 15 minutes or so, another employee asked if we were waiting to check in, of which I said yes and told her that our room wasn’t ready. She looked it up and confirmed that yes that room wasn’t ready but said she’ll see if another room was available, of which there was. She was able to check us in, then we proceeded to get our bags and go up to our room. I didn’t think to ask the first employee of another room but glad this lady did. I didn’t catch her name but thanks to her!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jill, Portland

Stayed 1 night in Aug 2025

8/10 Good

Gilbert

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Yum cookies

People were great. Hard desk is a little hard to get ahold of. Beds were clean just some corners were definitely a bit neglected
Stayed 1 night in Aug 2025

10/10 Excellent

JOSE ELIEZER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean.food should be free and parking
Stayed 1 night in Aug 2025

10/10 Excellent

Rudee-Mikeal

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Right by mall
Stayed 1 night in Aug 2025

10/10 Excellent

Aaron

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel and wonderful staff. Shower floor was very dirty and our room was missing the couch (but the couch was not a deal breaker for us). Other than dirty shower floor the stay was wonderful and we would stay again.
Stayed 1 night in Aug 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with good rates. Central location and kind, helpful staff. Ian at the front desk was lovely. Kind, helpful and accommodating. Very refreshing! Our interaction really made our stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 3 nights in Aug 2025

10/10 Excellent

Victoria, Vermontville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff great. Room perfect.
Stayed 2 nights in Aug 2025

10/10 Excellent

Louise

Travelled with family
Liked: Amenities
The hotel had excellent staff who made sure we were well taken care of. The breakfast buffet is good with lots of options. The beds and pillows were comfortable. The only thing that could have been improved upon is to restock the room coffee and tea each day. Sometimes we didn’t receive any and would have to go down to the lobby to get it. Overall an excellent stay.
Stayed 9 nights in Aug 2025

8/10 Good

Subbareddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights while visiting Portland area. Nice area and room is quiet and clean!

10/10 Excellent

Fatima

Stayed 1 night in Aug 2025