Holiday Inn Portsmouth by IHG

4.0 star property

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Photo gallery for Holiday Inn Portsmouth by IHG

Fitness facility
Premium bedding, desk, blackout curtains, iron/ironing board
Exterior
Bar (on property)
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Gym
  • Pool
  • Bar

Explore the area

View in a map
Pembroke Road, Portsmouth, England, PO1 2TA
  • Gunwharf Quays
    ‪11 min walk‬
  • Portsmouth Historic Dockyard
    ‪3 min drive‬
  • Portsmouth International Port
    ‪5 min drive‬
  • Southampton (SOU)
    ‪28 min drive‬

Room options

Premium Room, 1 Double Bed, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(19 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Premium Room, 1 Double Bed

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Sea View (Minifridge)

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Standard Room, 2 Single Beds, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed, Accessible

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room

  • 19 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

Standard Room

7.6 out of 10
Good
(9 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

Standard Room, 1 Double Bed

7.4 out of 10
Good
(68 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(24 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed, Sea View (Minifridge)

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Holiday Inn Portsmouth by IHG

Hotel with a full-service spa, near Gunwharf Quays
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Holiday Inn Portsmouth by IHG offers 166 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages and sports massages.
Holiday Inn Portsmouth by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Clarence Pier. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with deep-tissue massages at the spa
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • 13 minutes by foot from Gunwharf Quays and a 5-minute drive from Portsmouth International Port
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Portsmouth by IHG offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 9 meeting rooms. Event space at this hotel measures 4919 square feet (457 square metres) and includes a conference centre. A fitness centre, a sauna, and spa services are also featured at the business-friendly Holiday Inn Portsmouth by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Portsmouth hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
On-site venue – This restaurant specialises in Fusion cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,919 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Self-parking fee: GBP 5 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth Holiday Inn
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
Holiday Inn Portsmouth Hotel
Holiday Inn Portsmouth Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth By Ihg Portsmouth
Holiday Inn Portsmouth by IHG Hotel
Holiday Inn Portsmouth an IHG Hotel
Holiday Inn Portsmouth by IHG Portsmouth
Holiday Inn Portsmouth by IHG Hotel Portsmouth

Holiday Inn Portsmouth by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 401 out of 1017 reviews
Rating 8 - Good. 358 out of 1017 reviews
Rating 6 - Okay. 154 out of 1017 reviews
Rating 4 - Poor. 54 out of 1017 reviews
Rating 2 - Terrible. 50 out of 1017 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Mattress was
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 2 nights in May 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, amenities
A very comfortable and pleasant room, efficient and welcoming staff, and the breakfast was tasty and filling. Nothing to complain about within the powers of the staff, however it was a bit disconcerting when both lifts spent some time out of action during my stay.
Stayed 2 nights in May 2025

10/10 Excellent

Arany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Christopher

Travelled with family and small children
Disliked: Property conditions & facilities
Check in was average, food and bar service was poor. Food quality was poor, perhaps the worst pizza I've ever eaten.the sofa bed was tired and noisy so the children didnt sleep well. The best part was the customer service from the leisure centre staff.
Stayed 2 nights in May 2025

6/10 Okay

Caroline

Liked: Cleanliness, staff & service

Breakfast extra is expensive

Refurbished room ok but small
Stayed 1 night in Jun 2025

6/10 Okay

Jane

Liked: Cleanliness, staff & service, room comfort
Room was clean but compact. The mattress was torn with the stuffing coming out. At check in we were told there was a large group in the restaurant at 6pm and was advised to wait until 7pm. As there were only two of us and we don’t like to eat late, we went to the restaurant at 6pm to be told it was closed to general guests until 8:30pm. Fortunately the restaurant greeter was helpful and found us a table in the bar by removing a reserved sign. Also told it was going to be the same the following so we ate out. On site car parking is very limited.
Stayed 2 nights in Jun 2025

6/10 Okay

Aharon

Disliked: Cleanliness, amenities, property conditions & facilities
The view was horrific. The sailing was rotten on the edge Room is very small not like the photos I wouldn’t stay there again
Stayed 1 night in May 2025

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing stay, hands down lovely staff at breakfast and in the pool. Great temperature pool, friendly staff throughout and lovely rooms. Def be back!
Stayed 1 night in Jun 2025

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great family room, very spacious. Good breakfast and nice pool facilities.
Stayed 2 nights in May 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely stay.

A lovely stay in a huge family room! Room very clean. A double bed and a pull out sofa bed. Complimentary tea, coffee, water, 2 cans of pop, biscuits and a Kit Kat. Shampoo, conditioner, shower gel all in the room. Clean pool and gym. Towels provided. Car parking £5, free for disabled. Everything you want for your stay.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value and convenient

Staff were always polite and helpful. Gave us a late checkout on request. Great location, near the sea and restaurants. Nothing bad to say.
Stayed 1 night in May 2025

6/10 Okay

karen

Travelled with partner
Disliked: Amenities, property conditions & facilities
The swim area needs updating and the breakfast was terrible there was nothing left when we arrived and the staff only brought out a few bits of bacon. We gave up in the end and left. The room was nice though
Stayed 1 night in May 2025

6/10 Okay

Mal

Disliked: Property conditions & facilities, room comfort

Very noisy

Not too bad for just one night, we were on the ground floor very noisy dozens of smokers standing outside our room talking. The slamming of doors that shakes the room, bed gave me a backache. Not sure we would want to stay again.
Stayed 1 night in May 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were all really nice. Bar and restaurant area nice too. Close to Gunwharf Quays.
Stayed 1 night in May 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Simon

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Very scruffy

The whole place is very shabby,lots of deteriorating windows carpets etc,very scruffy place needs a total refit,there was stuff jus shoved in corners everywhere,won’t be going again!
Stayed 1 night in May 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Cormac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Nathan, Newcastle

Liked: Cleanliness
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

8/10 Good

Christina, Callington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and clean. Could do with body lotion in the bathroom. Pool area, sauna and steam room all good and clean. Nice breakfast but 9.30am today some of the buffet was poorly stocked and I was met with a grumpy response when I asked if there was any more fried bread
Stayed 2 nights in May 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday inn 5*

We only stayed for 1 night but the staff were very helpful polite & friendly. Its location is perfect everything is just a short walk away. Great clean hotel will be returning in a few weeks time.
Stayed 1 night in May 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities

Portsmouth over 4 days

Mini break. Hotel in a good position for walking and seeing the sights by foot. Car remained in car park for 5 days. (£5 daily) Bought breakfast when booked as £5 each daily, very good deal inc buffet and cooked. On busier days things weren’t topped up inc crockery. Helpful, friendly staff. Pillow really uncomfortable, I asked for another and soft one left in room for me 👍 Didn’t use the pool or gym due to walking so much instead. Took a Hovercraft to Isle of Wight. £22.20 return each (over 60) for the day. Plenty of crossings. Arrives in Ryde. Buses around the island from there. Your bus starts end of May. Portsmouth really clean and friendly. Also the toilets were all open and free!! Harbour walks were so clean, no dog poo or litter. Lots of green spaces where families and teenagers having BBQ and playing sports, lovely to see so many enjoying themselves. Great weather made for a great break. Did a harbour cruise, informative £11 each. If u go to the harbour museum u can buy a ticket to do all 3 ships, sub and includes the above harbour cruise. Although £51 u can repeatedly visit within the year. We had left it to late to get the most from this ticket. Our first visit and we would definitely come again and recommend to others.
Spinnaker tower
HMS
Beach at IOW
Stayed 4 nights in Apr 2025