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Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG

Free daily buffet breakfast
Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Indoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
180 Clay Dr, Pounding Mill, VA, 24637
  • Place, Appalachian Arts Center
    ‪4 min drive‬
  • Place, Richlands Town Hall
    ‪8 min drive‬
  • Place, Historic Crab Orchard Museum
    ‪17 min drive‬
  • Airport, Abingdon, VA (VJI-Virginia Highlands)
    ‪69 min drive‬

Room options

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Executive Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Communications Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed (Extra Floor Space)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Single Bed, Accessible, Non Smoking (Mobility)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Single Bed, Accessible, Non Smoking (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Deluxe Studio Suite, 1 King Bed, Non Smoking | In-room safe, desk, blackout curtains, free cots/infant beds
Super 8 by Wyndham Richlands/Claypool Hill Area
Pounding Mill
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 596 reviews
The price is €73
includes taxes & fees
11 Jun - 12 Jun
Super 8 by Wyndham Richlands/Claypool Hill Area

About this property

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG

An indoor pool, a fitness centre and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, ATM/banking services and a vending machine are on-site.
Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG offers 63 air-conditioned accommodations with coffee/tea makers and a hairdryer. LED televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG. During your stay, you'll be close to Appalachian Arts Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include meeting rooms, laundry facilities and a lift
  • On-site recreation includes a gym
  • Just a 5-minute drive from Appalachian Arts Center and 8 minutes from Richlands Town Hall
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG also features a vending machine, laundry facilities, and an ATM. Self parking is free.

This Pounding Mill hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toilet paper

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 11 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Claypool Hill (Richlands Area)

Holiday Inn Express Claypool Hill Richlands Area Hotel

Holiday Inn Express Claypool Hill Richlands Area Pounding Mill

Holiday Inn Express Claypool Hill Richlands Area Hotel

Holiday Inn Express Claypool Hill Richlands Area Pounding Mill

Holiday Inn Express Claypool Hill Richlands Area

Holiday Inn Express Claypool Hill Richlands Area

Holiday Inn Express Hotel Claypool Hill (Richlands Area)

Holiday Inn Express Suites Claypool Hill (Richlands Area)

Holiday Inn Express Hotel Claypool Hill (Richlands Area)

Holiday Inn Express Suites Claypool Hill (Richlands Area)

Holiday Inn Express Suites Claypool Hill (Richlands Area) by IHG

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 245 out of 381 reviews
Rating 8 - Good. 83 out of 381 reviews
Rating 6 - Okay. 32 out of 381 reviews
Rating 4 - Poor. 14 out of 381 reviews
Rating 2 - Terrible. 7 out of 381 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
The best hotel experience I have had in a long time. We had a car ride that was incrediblv chaotic anc stressful so we arrived 6 hours later than expected and in the middle of the night. Sarah helped us get checked in quickly and efficiently. She even helped with a phone charger that I forgot to pack ano signed us up for late check out so I could sleep in The dav staff was iust as amazing. I wish I had gotten everyone's name. From the housekeeping staff, to the buffet staff, to the front desk staff anc even maintenance (becuase I apparently do not know how a deadbolt works) evervone was kind and helpful. They made my large family feel welcome. This hotel gives us a reason to come back to the area. I would recommend for anvone wanting to enjoy mountain scenery and a great stay!
Stayed 1 night in Feb 2026

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
The best hotel experience I have had in a long time. We had a car ride that was incrediblv chaotic anc stressful so we arrived 6 hours later than expected and in the middle of the night. Sarah helped us get checked in quickly and efficiently. She even helped with a phone charger that I forgot to pack ano signed us up for late check out so I could sleep in The dav staff was iust as amazing. I wish I had gotten everyone's name. From the housekeeping staff, to the buffet staff, to the front desk staff anc even maintenance (becuase I apparently do not know how a deadbolt works) evervone was kind and helpful. They made my large family feel welcome. This hotel gives us a reason to come back to the area. I would recommend for anvone wanting to enjoy mountain scenery and a great stay!
Stayed 1 night in Feb 2026

10/10 Excellent

Elizabeth

Stayed 2 nights in Feb 2026

10/10 Excellent

Michelle

Stayed 1 night in Feb 2026

10/10 Excellent

Luc

Business traveller
Liked: Cleanliness, staff & service, amenities
Room 324 needs some works :/ - bath and shower are aged and stained - shower handle stayed in my hand when I turned off the shower Otherwise the stay was good, had good services from the staff, breakfast was ok
Stayed 6 nights in Feb 2026

10/10 Excellent

Ever

Stayed 1 night in Jan 2026

10/10 Excellent

Ever

Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Stayed 4 nights in Jan 2026

6/10 Okay

Melissa

Liked: Amenities
Hotel is loud and dated
Stayed 1 night in Dec 2025

4/10 Poor

Jason

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

4/10 Poor

Charles

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I came to the hotel to check in. The lady at the front desk was very polite and professional. Check In is at 3 but I was there at 2. She let me check in even though she didn’t have to. She did inform me as I was checking in that there was no water due to a busted pipe up the road. She said it would be around 4-5pm it should be fixed. There was not a working bathroom in the whole building. No restrooms or sinks to wash hands. I was fine with it because things happen and it wasn’t the hotel’s fault they didn’t have water. 4pm rolls around and I go to the front desk to inquire about an update on the water. I was greeted by a female who stated she was the manager. I asked about if there was an update about the water situation. I was informed that it could be in the next hour or until the next day after we check out. I was talking in a calm manner not being rude or came off as being rude. (If I was rude I wouldn’t be writing and giving a low rating) the Manager decides to kinda talk down to me like she was better than me. With somewhat of an attitude. Now I completely understand if I had an attitude she may have an attitude because after all we are all human but as stated above I KNOW I was not rude what so ever. Being in the hospitality business the customer should feel comfortable and welcomed, I did not feel that at all. I would recommend retraining the manager in hospitality. No I don’t want a refund or anything such as compensation.
Stayed 1 night in Dec 2025

10/10 Excellent

James, Marshville

Stayed 1 night in Dec 2025

10/10 Excellent

Bruce, Marshville

Stayed 3 nights in Nov 2025

10/10 Excellent

Steven

Great
Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

4/10 Poor

Allen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Brandon

Stayed 2 nights in Nov 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything was great!
Stayed 1 night in Nov 2025

10/10 Excellent

Deana

Stayed 1 night in Oct 2025

6/10 Okay

Phyllis, Winston-Salem

Travelled with partner
Room was OK except for the tub/shower which was in poor condition because the "caulk" was moldy and pulling away form the wall. As well as the "floor"of the tub was in poor condition as well.
Stayed 1 night in Oct 2025

6/10 Okay

Delbert

Liked: Cleanliness
Needed an update, especially bath
Stayed 1 night in Oct 2025

10/10 Excellent

Luc

Stayed 5 nights in Oct 2025

10/10 Excellent

Luc

Stayed 1 night in Oct 2025

6/10 Okay

Steve

Liked: Cleanliness, staff & service, room comfort
There are lots of choices for breakfast, including healthy, ones yogurt, fruit, etc. there are eggs as well and many other things. The lady was really nice. It was all clean and well organized.
Stayed 1 night in Oct 2025

4/10 Poor

Philip

Stayed 1 night in Oct 2025

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