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Enjoy Puerto Varas

4.0 star property

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Photo gallery for Enjoy Puerto Varas

Outdoor pool
Reception
Terrace/patio
Lobby sitting area
Superior Room, 2 Single Beds | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
Klenner 349, Puerto Varas, Los Lagos Region, 5550454
  • Place, Puerto Varas Beach
    ‪7 min walk‬
  • Place, Puerto Varas Plaza de Armas
    ‪9 min walk‬
  • Place, Casino Dreams Puerto Varas
    ‪10 min walk‬
  • Airport, Puerto Montt (PMC-Tepual)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, free WiFi

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | View from room

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

In-room safe, desk, blackout curtains, free WiFi

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | View from room

Superior Room, 2 Single Beds

8.4 out of 10
Very good
(5 reviews)
  • Lake view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed

In-room safe, desk, blackout curtains, free WiFi

Deluxe Suite, 1 King Bed

  • Lake view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, blackout curtains, free WiFi

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed

  • Lake view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, free WiFi

Suite, 1 King Bed

  • Lake view
  • 58 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, blackout curtains, free WiFi

Junior Suite, 1 King Bed

  • City view
  • 62 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

In-room safe, desk, blackout curtains, free WiFi

Executive Suite, 1 King Bed

  • City view
  • 62 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Enjoy Puerto Varas

A full-service spa, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and spa services. Housekeeping is available on request.
Enjoy Puerto Varas offers 91 accommodations with laptop-compatible safes and complimentary bathrobes. Plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Puerto Varas hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at Enjoy Puerto Varas, you're just a quick walk from Puerto Varas Beach. You'll find features such as free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Treat yourself to massages at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • Just a 4-minute walk from Puerto Varas Beach and 5 minutes on foot from Parque Philippi
  • Ferry terminal shuttle service available for a fee
Enjoy Puerto Varas offers its guests a full-service spa. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 6588 square feet (612 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the business-friendly Enjoy Puerto Varas.

This 4-star Puerto Varas hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Ferry terminal shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Library
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6,588 square feet of conference space
  • Meeting rooms

Outdoors

  • Firepit
  • Garden
  • In the mountains
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Built in 1939
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • 24-hour room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 4 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 30 January 2026 to 29 January 2028 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CLP 55.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CLP 55.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Enjoy Puerto Varas Hotel
Hotel Patagónico Puerto Varas
Patagónico Puerto Varas
Enjoy Puerto Varas Hotel
Enjoy Puerto Varas Puerto Varas
Enjoy Puerto Varas Hotel Puerto Varas

Enjoy Puerto Varas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 190 out of 361 reviews
Rating 8 - Good. 95 out of 361 reviews
Rating 6 - Okay. 39 out of 361 reviews
Rating 4 - Poor. 25 out of 361 reviews
Rating 2 - Terrible. 12 out of 361 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very confortable hotel well located. Bar and restaurant close early (aboyt 10 pm)
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Maria L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

We had a great stay and paid a fair value for a beautiful room with lake and volcanos view. It is true the hotel needs some updating, specially in tje exterior pool, garden and painting. Some interior details were already updated and very nice. We loved the reading room, the poems along the walls and the corridors lights.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for four nights with my son. The front desk service we received from Felipe was top notch! He was so polite and gave us a wonderful welcome. He went over all the amenities and was so helpful when we had questions. The staff in the spa were wonderful as well. I wish we could have stayed longer, but hope to return for another visit soon!
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Hilda Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its pretty and clean
Stayed 1 night in Aug 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Due for maintenance

Very nice hotel with a decent restaurant. However, when you "scratch the surface", it seems to have suffered a bit from neglect over time in the common areas, including the gym which has a humidity issue. Despite all of this, I would recommend staying here.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service
The hotel is well designed but needs some refreshing. Carpeting needs replacing everywhere and the chippy painted tile in the spa showers made it look gross. However: staff was very helpful and we really enjoyed our stay!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quaint, spa, pool, walkable. I would consider lighting in the evening in the bar. Way too bright and not inviting. Otherwise , great stay.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Agner

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Rooms are in good condition and spacious. Outside areas are in dire need of maitenance.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, they gave us good guidance about what to do. Very clean and close to the center of Puerto Varas. Sadly the access to the backyard was not open I guess because of the season. I enjoyed reading the poems in the walls.
Stayed 3 nights in Oct 2022
Verified

4/10 Poor

Jerry

Disliked: Cleanliness, staff & service, property conditions & facilities
worst breakfast ,decayed infrastructure,not friendly or experienced costumer service
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

James

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

This hotel could be so much more with maintenance.

Large spacious room that was nicely appointed. Professional and attentive staff with easy check in and helpful manner. Room: spacious and nicely appointed, comfortable bed, but there was a toilet leak, lukewarm shower, and the carpet was so dirty that it turned the souls of my feet black. Common areas: inside and outside lack maintenance. Location is great. We paid for a lake view but the trees were overgrown and blocked much of it. Breakfast had many items to choose from and a large veranda to watch the sun glisten over the lake. Okay value for money.
Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

MATIAS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel experience ever

It was an absolutely horrible experience. From the point of check in until our voluntary early departure, we never felt welcomed, appreciated, safe, or any friendly nature del any of the staff. The rooms are not as advertised both size and view wise. The keyed my car and overall I say STAY away from this place.
Stayed 1 night in Mar 2023
Verified

2/10 Terrible

Expedia Relocation

El hotel ya no existe Ustedes me estafaron.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Johann Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortavel

Otima experiencia, quarto muito confortavel. Muito bom o cafe da manha e o restaurante do jantar tambem. Podiam apenas melhorar a fachada do hotel que esta deteriorada.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue una estadía extraordinaria, celebrando los 41 años de matrimonio, bonito entorno del hotel y las instalaciones amplias y cómodas, mucha tranquilidad
Stayed 7 nights in Feb 2025
Verified

8/10 Good

Ralf

Liked: Cleanliness, staff & service, room comfort
Ein gutes Hotel, von innen top Zustand, außen könnte es einen Anstrich vertragen. Top Lage, zu Fuß in wenigen Minuten in der City - top Restaurants fussläufig.
Stayed 2 nights in Mar 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
péssimo. As fotos do anuncio são de 10 anos atrás
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

fernando

Disliked: Cleanliness, property conditions & facilities
Es un Hotel grande, pero está muy venido abajo. Se nota que tuvo épocas buenas pero (Mantenimiento) deja mucho que desear
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Andrea

Disliked: Property conditions & facilities, room comfort

Hotel viejo, no tiene relación precio calidad

Es un hotel muy viejo, las habitaciones son amplias, pero se nota que no han invertido. Alfombras sucias, muebles deteriorados. El aire acondicionado va sobre el escritorio, el de.nuestra habitacion no funcionaba, asi que el.personal del hotel nos cambio de habitacion. Desayuno pobre, ni siquiera omelet te pueden hacer. Piscina sucia y oscura. No lo volveria a repetir.
Stayed 2 nights in Jan 2025
Verified

4/10 Poor

Silvia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Desorganização, banho frio, falta de energia

Mais de 20 dias antes da hospedagem troquei emails com o hotel para que 1 dos aptos tivesse 2 camas de solteiro e recebi a confirmação. Ao fazer o check in as reservas eram para 2 camas de casal e nem se quer tinham a informação dessa solicitação, pra piorar, não haviam como fazer a alteração na mesma categoria e com aptos próximos, pois não havia disponibilidade. Havia me hospedado nesse hotel há 2 anos e meio atras, no inverno e já havia reclamado do banho frio, principalmente quando se retorna dos passeios a menos de 0ºC e a única coisa que vc deseja é um banho bem quente. Retornei agora acreditando que após todo esse tempo e certamente diversas reclamações, isso tivesse resolvido. Embora a temperatura externa estivesse mais quente que antes (agora é primavera), ainda sim tive que reclamar do banho frio. Informam que a temperatura da caldeira é de 40ºC, porém essa temperatura chega até o chuveiro. Mesmo apenas abrindo a agua quente a agua sai morna e vc passa frio. Como é primavera a calefação do hotel está desligada então não há como se aquecer. No ultimo dia acabou a luz, tínhamos horário para sair devido ao horário do voo. Acordei e não tinha como tomar banho pois não há gerador de energia no hotel, um absurdo maior ainda. Não tinha nem como escovar os dentes, pois nem agua fria estava bombeando para a pia, nem luz de emergência funcionava. A chave do apto também não funciona e a recepção não sabia como resolver. O hotel é incrível, pecam pelo mínimo e necessário.
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Silvia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Desorganização, banho frio e falta de energia

Mais de 20 dias antes da hospedagem troquei emails com o hotel para que 1 dos aptos tivesse 2 camas de solteiro e recebi a confirmação. Ao fazer o check in as reservas eram para 2 camas de casal e nem se quer tinham a informação dessa solicitação, pra piorar, não haviam como fazer a alteração na mesma categoria e com aptos próximos, pois não havia disponibilidade. Havia me hospedado nesse hotel há 2 anos e meio atras, no inverno e já havia reclamado do banho frio, principalmente quando se retorna dos passeios a menos de 0ºC e a única coisa que vc deseja é um banho bem quente. Retornei agora acreditando que após todo esse tempo e certamente diversas reclamações, isso tivesse resolvido. Embora a temperatura externa estivesse mais quente que antes (agora é primavera), ainda sim tive que reclamar do banho frio. Informam que a temperatura da caldeira é de 40ºC, porém essa temperatura chega até o chuveiro. Mesmo apenas abrindo a agua quente a agua sai morna e vc passa frio. Como é primavera a calefação do hotel está desligada então não há como se aquecer. No ultimo dia acabou a luz, tínhamos horário para sair devido ao horário do voo. Acordei e não tinha como tomar banho pois não há gerador de energia no hotel, um absurdo maior ainda. Não tinha nem como escovar os dentes, pois nem agua fria estava bombeando para a pia, nem luz de emergência funcionava. A chave do apto também não funciona e a recepção não sabia como resolver. O hotel é incrível, pecam pelo mínimo e necessário.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Sandra Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena estadía. Como siempre. Buena atención. Desayuno ok. Lo unico es que sólo abran la piscina post 31 de Dic.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Migdalia

Liked: Cleanliness, amenities, property conditions & facilities
Hermoso hotel
Stayed 1 night in Oct 2024
Verified

8/10 Good

isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La recomiendo
Stayed 3 nights in Sep 2024