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Best Western PLUS Executive Hotel

2.5 star property

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Photo gallery for Best Western PLUS Executive Hotel

Room amenity
Exterior
Reception
Room amenity
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
7007 W Broad St, Richmond, VA, 23294
  • Place, Bowlero Richmond
    ‪18 min walk‬
  • Place, Colonial Shooting Academy
    ‪4 min drive‬
  • Place, Bowlero West End
    ‪5 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪29 min drive‬

Room options

View all photos for 2 QUEEN BEDS,WIFI,FULL BEAKFAST

Desk, laptop workspace, blackout curtains, iron/ironing board

2 QUEEN BEDS,WIFI,FULL BEAKFAST

  • Sleeps 4
  • Free Wi-Fi

View all photos for Accessible - 2 Queen Beds No Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Accessible - 2 Queen Beds No Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Mobility Accessible - 1 King, Bathtub, Non-Smoking, Full Breakfast

Desk, laptop workspace, blackout curtains, iron/ironing board

Mobility Accessible - 1 King, Bathtub, Non-Smoking, Full Breakfast

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(60 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Room amenity

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(35 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Best Western PLUS Executive Hotel

An outdoor pool, a fitness centre and a business centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Best Western PLUS Executive Hotel offers 114 accommodations with coffee/tea makers and a hairdryer. 48-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western PLUS Executive Hotel. During your stay, you'll be close to University of Richmond. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a meeting room and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 5-minute drive from University of Richmond and 10 minutes from Short Pump Town Center
Best Western PLUS Executive Hotel offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Best Western PLUS Executive Hotel also features a vending machine, laundry facilities, and express check-out. Free self parking is available.

Smoking is allowed in designated areas at this Richmond hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1982
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Early check-in fee: USD 30

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: USD 50

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western PLUS Executive Hotel.

Property is also known as

Best Western Executive Hotel

Best Western Executive Hotel Richmond

Best Western Executive Richmond

Richmond Best Western

Best Western Richmond

Best Western Executive Hotel

Plus Executive Hotel Richmond

Best Western PLUS Executive Hotel Hotel

Best Western PLUS Executive Hotel Richmond

Best Western PLUS Executive Hotel Hotel Richmond

Best Western PLUS Executive Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 443 out of 1004 reviews
Rating 8 - Good. 228 out of 1004 reviews
Rating 6 - Okay. 158 out of 1004 reviews
Rating 4 - Poor. 91 out of 1004 reviews
Rating 2 - Terrible. 84 out of 1004 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very clean, room was luxurious with plenty of space, I felt like I hit a jackpot. Unfortunately, there was a limit on nearby restaurants, but that's not the hotel's fault. When I turned on the tv, it couldn't provide me with any channel info so that didn't help me figure out what to watch, but as I had my laptop and tablet, that didn't matter
Stayed 1 night in Mar 2026

6/10 Okay

Rebekah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The main hallway carpet was filthy. Looked like it had not been vacuumed in quite awhile. From gummy bears to tooth pick-floss… the front desk gentleman was not welcoming or friendly in the least. He acted like he wanted to be anywhere other than there. There was no coffee maker in the room although there were K-Cups set out. I moved the chaise lounge to get to an outlet and when I did I found plastic rose petals (not mine) under it so I guess the rooms aren’t swept/vacuumed either. Breakfast was an absolute joke. Mystery meat sausage links, weird looking “eggs”, yogurt from a dispenser… no thanks. Very little bread options (no bagels) and everything just seemed gross. I’d rather of stayed at a quality inn or comfort inn for around the same price.
Stayed 1 night in Mar 2026

6/10 Okay

Timothy

Disliked: Cleanliness, amenities
Cleanliness. Halls were a pigsty. Room could ha e been cleaer. Very basic. Not a PLUS
Stayed 1 night in Feb 2026

4/10 Poor

Nayan

Curtains and blinds could not be closed. Person at the front desk said that there is no room service on Friday, Saturday and Sunday which is unacceptable and hard to believe. We were told that it would cost them extra money. We were not told clearly if it was a corporate policy or just local policy for this particular motel.
Stayed 2 nights in Feb 2026

6/10 Okay

Jinhee

Room was not clean. Heater malfunctioned
Stayed 2 nights in Feb 2026

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the stay at this hotel! Staff was very professional, room was very clean, loved how close it was to many restaurants and grocery stores, and also the breakfast was too. 10/10
Stayed 1 night in Feb 2026

8/10 Good

monica

Stayed 3 nights in Jan 2026

10/10 Excellent

Latoyia

Liked: Staff & service, amenities
All of the above… Clean room great service nice breakfast… quite relaxing
Stayed 2 nights in Feb 2026

10/10 Excellent

Jacqueline

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Room was dusty, very dusty, the tissue box plastic cover shows months or years of dust stock on it. Bathtub had mold on the calked area that could have easily been clean with a good scrub and cleaner (like bleach for example) it just needs some attention.
Stayed 1 night in Feb 2026

10/10 Excellent

Sheana

Stayed 1 night in Feb 2026

4/10 Poor

FRANLYN

Disliked: Amenities
The room was okay, staff and breakfast was lacking, gym didn't have towels. Water never got hot just lukewarm.
Stayed 3 nights in Feb 2026

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, amenities
Incidental fee was way too much
Stayed 1 night in Feb 2026

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Excellent 👍
Stayed 2 nights in Feb 2026

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Awesome 👍
Stayed 1 night in Feb 2026

4/10 Poor

Annamaria

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room was decent overall, but I did notice quite a bit of wear and tear that could use some attention. The woman who checked us in was friendly and welcoming, which made a great first impression. However, when I went downstairs to get an additional key, the new staff member did not make eye contact and acted annoyed, which was disappointing. The location of the hotel was not what I had anticipated, as it is surrounded by car dealerships, which made the area feel less inviting. Additionally, I felt somewhat uneasy about the ambiance and the behavior of some individuals both outside and within the hotel, leading me to prevent my 16-year-old daughter from using the gym. While I understand this hotel isn't a five-star establishment, I expected a sense of safety and comfort that was lacking. I would rate my experience 2 stars; however, I want to emphasize that the warm welcome from the check-in staff stood out positively amidst the challenges. If improvements are made regarding security and the condition of the facilities, I believe the hotel could greatly enhance its guests' experience.
Stayed 1 night in Feb 2026

10/10 Excellent

Susan

Stayed 1 night in Feb 2026

8/10 Good

Melissa

Staff was great at the front desk. The sheets could have been cleaner but overall great stay for the price
Stayed 2 nights in Feb 2026

8/10 Good

Karen

Stayed 1 night in Feb 2026

10/10 Excellent

Alaine

Stayed 1 night in Feb 2026

10/10 Excellent

Miranda

Stayed 2 nights in Feb 2026

2/10 Terrible

Roy

Stayed 1 night in Feb 2026

6/10 Okay

Nicole

Travelled with family
Liked: Property conditions & facilities
Room was ok- not too clean. Kept finding hairs near the phone, on the bed. In the bathroom. Bathroom was extremely small. Breakfast was fine. Staff was very nice
Stayed 1 night in Feb 2026

10/10 Excellent

Pingy

Liked: Cleanliness, amenities, property conditions & facilities
Clean and good. Very happy
Stayed 2 nights in Feb 2026

4/10 Poor

Linda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We got to hotel an hour earlier than planned. Front desk said we had to wait until 3 oclock. There 5 other guests in the same predicament, waiting to check-in. Room was a handicapped room, did not request it, #136. It took 20 minutes to get hot water for shower. Waste of energy. 2 towels and 2 washcloths. No hand towels. Breakfast in morning was not up to usual standards. We have stayed here numerous times. Will rethink whether we stay here again.
Stayed 1 night in Feb 2026

10/10 Excellent

Sharon

Stayed 4 nights in Feb 2026

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