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Best Western PLUS Executive Hotel

2.5 star property

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Photo gallery for Best Western PLUS Executive Hotel

Reception
Exterior
Free daily buffet breakfast
Desk, laptop workspace, blackout curtains, iron/ironing board
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Gym
  • Air conditioning

Explore the area

Map
7007 W Broad St, Richmond, VA, 23294
  • Henrico Doctors' Hospital
    ‪3 min drive‬
  • University of Richmond
    ‪5 min drive‬
  • Lewis Ginter Botanical Garden
    ‪6 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Room amenity

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western PLUS Executive Hotel

Hotel in Richmond with free breakfast and fitness centre
An outdoor pool, a fitness centre and a business centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Best Western PLUS Executive Hotel offers 114 accommodations with coffee/tea makers and a hairdryer. 48-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western PLUS Executive Hotel. During your stay, you'll be within walking distance of Bon Secours Heart Institute at Reynolds Crossing. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a meeting room and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 5-minute drive from University of Richmond and 10 minutes from Short Pump Town Center
Best Western PLUS Executive Hotel offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Best Western PLUS Executive Hotel also features a vending machine, laundry facilities, and express check-out. Free self parking is available.

Smoking is allowed in designated areas at this Richmond hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1982
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western PLUS Executive Hotel.

Property is also known as

Best Western Executive Hotel
Best Western Executive Hotel Richmond
Best Western Executive Richmond
Richmond Best Western
Best Western Richmond
Best Western Executive Hotel
Plus Executive Hotel Richmond
Best Western PLUS Executive Hotel Hotel
Best Western PLUS Executive Hotel Richmond
Best Western PLUS Executive Hotel Hotel Richmond

Best Western PLUS Executive Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 424 out of 1004 reviews
Rating 8 - Good. 284 out of 1004 reviews
Rating 6 - Okay. 135 out of 1004 reviews
Rating 4 - Poor. 84 out of 1004 reviews
Rating 2 - Terrible. 77 out of 1004 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Troy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was close to everywhere we wanted to go, so that was convenient but room service didn’t come clean our room, the floor had some kind of nasty, slippery film on it, they didn’t have the proper remote for the tv, the refrigerator was leaking and the check in process took forever.
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Disliked: Amenities
Nice
Stayed 2 nights in Feb 2025

4/10 Poor

Josef

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very loud. Unable to sleep.
Stayed 3 nights in Mar 2025

8/10 Good

Cheryl

Stayed 3 nights in Mar 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
it was a little tricky for out-of-state people to get to. there was also someone slamming a door for about an hour - it kept me awake, but how do stop what you can't see. i thought it was in the parking lot, the desk person couldn't find it on cameras
Stayed 2 nights in Mar 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Ivy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
*Excellent staff and service * Bathroom to small / sink not in bathroom * Poor outside hotel signage * Nice breakfast
Stayed 3 nights in Mar 2025

10/10 Excellent

Theodore

Stayed 2 nights in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant
Stayed 2 nights in Mar 2025

10/10 Excellent

Edwin M

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Mar 2025

8/10 Good

Fiona

Liked: Staff & service, property conditions & facilities
Overall good stay. Floors were a bit sticky in the room/bathroom and shower water took a long time to warm up. Other than that room was nice and comfortable. Staff were accommodating.
Stayed 1 night in Mar 2025

10/10 Excellent

Brannon

Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
They was very friendly
Stayed 3 nights in Feb 2025

10/10 Excellent

Lendell

Liked: Cleanliness, staff & service, amenities
Wonderful
Stayed 1 night in Nov 2024

2/10 Terrible

Bryan Van

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Ahmed

Stayed 4 nights in Feb 2025

6/10 Okay

Maritza

Stayed 3 nights in Feb 2025

10/10 Excellent

Lisa Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Stayed 2 nights in Feb 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Staff & service, property conditions & facilities
Everything was very clean and the room was cozy. Bed very comfortable!
Stayed 2 nights in Feb 2025

2/10 Terrible

Christina

Disliked: Staff & service
I stayed at this hotel during the snow storm as it was right down the road from Henrico hospital so that I would be safe getting to work. After working overnight, I requested a later check out on my last day. The desk attendant stated that he would be able to allow me to stay until 1pm as he knew my situation. I got woken up abruptly around noon 12pm with housekeeping trying to get into my room followed by a phone call from the desk attendant telling me that there was someone still in my room. Once I explained to him the situation, he apologized and said I’ll hang up now. If you are going to allow a person to stay late, they shouldn’t have to have a panic attack thinking someone is trying to break into their hotel room when you are sleeping.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Feb 2025

6/10 Okay

Dayana

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great place if you are only staying one night but other than that I would not recommend place is not very clean when we went into our room the AC machine was broken looked pieces had been shattered of it. Bathroom was not clean and some of the towels provided looked dirty it gave me the hibigibis. The breakfast had a couple good choices but not the best. If you just need a place to crash as you are going through to another state then because of how cheap its a nice option but honestly it looks more like a motel then a hotel
Stayed 1 night in Feb 2025