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Extended Stay America Suites North Chesterfield Arboretum

2.5 star property

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Photo gallery for Extended Stay America Suites North Chesterfield Arboretum

Property amenity
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Breakfast included
  • Parking included
  • Free WiFi

Explore the area

View in a map
241 Arboretum Pl, Richmond, VA, 23236
  • Place, Putt-Putt Fun Center
    ‪2 min drive‬
  • Place, Chesterfield Towne Center
    ‪6 min drive‬
  • Place, Short Pump Town Center
    ‪22 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(60 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(117 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(47 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham Richmond-Midlothian
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,506 reviews
The price is €99
includes taxes & fees
30 Dec - 31 Dec
La Quinta Inn & Suites by Wyndham Richmond-Midlothian

About this property

Extended Stay America Suites North Chesterfield Arboretum

Suburban hotel in Richmond with free breakfast
Coffee/tea in a common area, laundry facilities and express check-out are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a picnic area, a front desk safe and a vending machine are on-site. Housekeeping is available on request.
Extended Stay America Suites North Chesterfield Arboretum offers 123 accommodations with coffee/tea makers and an iron/ironing board. This accommodation offers separate sitting areas. 50-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites North Chesterfield Arboretum. During your stay, you'll be close to Johnston-Willis Hospital. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • 12 minutes by car from Virginia Commonwealth University and 13 minutes from Broad Street
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites North Chesterfield Arboretum also features a vending machine, a picnic area, and coffee/tea in common area. Free self parking is available.

This Richmond hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 5:30 AM - 11:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America North Chesterfield
Extended Stay America North Chesterfield Arboretum Hotel
Extended Stay America North Chesterfield Arboretum Aparthotel
Extended Stay America North Chesterfield Arboretum Richmond
Homestead Studio Suites Richmond / Midlothian Hotel Richmond
Extend Stay America Chesterfi
Extended Stay America North Chesterfield Arboretum
Extended Stay America Suites North Chesterfield Arboretum Hotel

Extended Stay America Suites North Chesterfield Arboretum Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1050 out of 1530 reviews
Rating 8 - Good. 69 out of 1530 reviews
Rating 6 - Okay. 97 out of 1530 reviews
Rating 4 - Poor. 116 out of 1530 reviews
Rating 2 - Terrible. 198 out of 1530 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really good stay.
Stayed 1 night in Sep 2025

2/10 Terrible

MONICA

Disliked: Cleanliness, staff & service, property conditions & facilities
If you’re wondering what you get for a low price, this hotel is the answer—and then some. It’s the only “convenient” option outside Richmond, unless you count sleeping in your car (which honestly might’ve been safer and cleaner). They brag about a “recent renovation,” but the beds felt like leftovers from a freshman dorm move-out day. At sunrise, the cleaning crew turned the hall into their personal coffee shop—thin walls made sure I caught every word of their conversation, including how the exterior doors don’t lock and how sketchy the neighborhood is. Thanks for the reassurance! The hallways smelled like a sewer married a dumpster, and the front desk was busy eating dinner while the aroma wafted through the building like a cheap air freshener. Cozy! We actually shoved chairs against our door before bed. That’s not a travel hack—that’s survival mode. If you’re looking for an experience somewhere between “roach motel” and “horror movie set,” congratulations, you found it.
Stayed 1 night in Sep 2025

6/10 Okay

Dennis

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Below average for Extended Stay

The floors were really dirty. The bathroom was not clean. There was long hair on the shower wall. The sink did not drain
Stayed 3 nights in Sep 2025

2/10 Terrible

Katarzyna, shelton

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible! Not safe.
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

khimani

Stayed 1 night in Sep 2025

2/10 Terrible

Rosalie

Stayed 1 night in Sep 2025

4/10 Poor

Rayna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Alissa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say it was a decent hotel. Honestly their mattresses seems to be new. Cuz they were really comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A decent stay.

It was a good stay. Their lobby was clean. Frontdesk guy Aden was really welcoming and friendly. Rooms were clean and smells refreshing.
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ritesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 1 night in Sep 2025

4/10 Poor

KATSUNORI

Stayed 5 nights in Aug 2025

6/10 Okay

Kenneth

Disliked: Cleanliness

Economical yet Needs a Facelift

Was disappointed to check into my room and find that the hotel did not supply a hair dryer, so had to run out and purchase one. While the price was economical, cleanliness is compromised with visible mold in the bathroom. "Free Breakfast" is really only oatmeal packets and energy bars.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel

Stayed 1 night in Sep 2025

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Sep 2025

6/10 Okay

Kristin

Disliked: Property conditions & facilities
Everything was ok…
Stayed 2 nights in Aug 2025

10/10 Excellent

Jake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My check in was very quick. The front desk associate Aden was really good and kind to us. Room was spic span. It smells good and refreshing. Overall it was a nice stay.

10/10 Excellent

Hailey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Aug 2025

8/10 Good

Ellaine

Liked: Cleanliness, property conditions & facilities
Not very clean, shower mouldy, bed mattress very hard
Stayed 3 nights in Aug 2025

2/10 Terrible

Timara

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It was disgusting and dirty. I checked in and our cards for the doors didn’t work and they said “oh it’s just a tricky door handle” and she had to pull and push so hard. Once we got into the room, there was crumbs everywhere, pieces of hair on the counters and table. I pulled back the covers and there were stains on the sheets. The tv had finger prints and feet prints on them. It was the grossest hotel I’ve ever been to.
Stayed 1 night in Aug 2025

2/10 Terrible

Alison

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room was so gross we had to leave. There was hair in the bed, the floor was dirty, there were stains on the ceiling (not water), a giant cobweb on the wall, hair in the bathroom and the countertop wasn’t clean. They offered a different room that was also gross. We got a full refund thank goodness. We found a room at another hotel and left at 11:10 PM. I couldn’t even check out because their staff leaves by 11:00.
Stayed 1 night in Aug 2025

10/10 Excellent

Zack

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Aug 2025

10/10 Excellent

Mackie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean

Stayed 1 night in Aug 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean lobby and the room. Will visit again
Stayed 1 night in Aug 2025