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Holiday Inn Express Richmond - Midlothian Turnpike by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Richmond - Midlothian Turnpike by IHG

Free daily buffet breakfast
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily buffet breakfast
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
8710 Midlothian Turnpike, Richmond, VA, 23235
  • Place, Putt-Putt Fun Center
    ‪17 min walk‬
  • Place, Greater Richmond Convention Center
    ‪12 min drive‬
  • Place, Short Pump Town Center
    ‪22 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(17 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, Multiple Beds

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

7.2 out of 10
Good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communication Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Communication Accessible)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Accessible (Communication Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, Multiple Beds, Accessible (Communication Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Exterior
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About this property

Holiday Inn Express Richmond - Midlothian Turnpike by IHG

Hotel in Richmond with free breakfast and fitness centre
An outdoor pool, a fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Holiday Inn Express Richmond - Midlothian Turnpike by IHG offers 138 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Fridges and microwaves are provided.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Richmond - Midlothian Turnpike by IHG. During your stay, you'll be close to Chippenham Hospital. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by car from University of Richmond and 11 minutes from Virginia Commonwealth University
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express Richmond - Midlothian Turnpike by IHG offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A business centre and 2 meeting rooms are available. Free breakfast is available daily. The business-friendly Holiday Inn Express Richmond - Midlothian Turnpike by IHG also features a vending machine, a picnic area, and coffee/tea in common area. Free self parking is available.

This Richmond hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night, plus a deposit of USD 25.00 per night
  • Maximum 2 (weight limit: 20 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Midlothian
Comfort Inn Midlothian Hotel
Comfort Inn Midlothian Hotel Richmond
Comfort Inn Midlothian Richmond
Holiday Inn Express Richmond Midlothian Turnpike Hotel
Holiday Inn Express Midlothian Turnpike Hotel
Holiday Inn Express Richmond Midlothian Turnpike
Holiday Inn Express Midlothian Turnpike
Holiday Inn Express Richmond Midlothian Turnpike
Holiday Inn Express Richmond Midlothian Turnpike by IHG
Holiday Inn Express Richmond Midlothian Turnpike an IHG Hotel
Holiday Inn Express Richmond - Midlothian Turnpike by IHG Hotel

Holiday Inn Express Richmond - Midlothian Turnpike by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 409 out of 1000 reviews
Rating 8 - Good. 293 out of 1000 reviews
Rating 6 - Okay. 157 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Valeria

Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, needs some upgrades, a little outdated.
Stayed 1 night in Sep 2025

2/10 Terrible

Barbara

I missed my appointment date. They canceled my booking for the entire weekend.
Stayed 2 nights in Sep 2025

6/10 Okay

Nicholas

Business traveller, Travelled with group
Liked: Staff & service
The room’s ac unit was tricky and it kept getting very cold. The staff were great!!
Stayed 1 night in Sep 2025

4/10 Poor

Nicholas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kathleen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
The rooms are clean. The staff are excellent. The property is pet friendly which is great for my service dog. The air conditioning is always cold. I stay at this property frequently while I get medical care and surgeries for cancer at VCU.
Stayed 1 night in Sep 2025

8/10 Good

Latisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

James, Kennesaw

Business traveller
Disliked: Property conditions & facilities
The Hotel is okay but is showing its age and time to be refurbished.
Stayed 3 nights in Sep 2025

10/10 Excellent

Cherese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable stay.
Stayed 1 night in Sep 2025

2/10 Terrible

Alicia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smoke alarm kept going off in our room and neither one of us smoke here it is I left out and came back and went looking for the person that supposed to be at the front desk there was no one and finally at 6:00 in the morning we finally got someone and she said I've been here all night and I told her no you haven't because we've been looking for you we've been calling the front desk all night because the smoke alarm was going on because the room was nice the room was at the sheets had never been changed and one of the beds
Stayed 1 night in Sep 2025

10/10 Excellent

Jackson

Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and room was clean. Location was very convenient. Staff was polite.
Stayed 2 nights in Sep 2025

6/10 Okay

Margaret

Liked: Cleanliness, staff & service
Curtains didn’t close all the way on our windows.
Stayed 2 nights in Sep 2025

8/10 Good

Eolar D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Talmadge

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice facility, very nice staff, rooms a bit dated but convertable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely stay again

We were sad because the complimentary breakfast started at 7 am and we needed to leave the hotel no later than 6:30 am. Besides that the staff was very friendly, rooms and bathrooms nice and clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 1 night in Aug 2025

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly. Room was clean. Hotel a little dated. Great location foe what we needed. Would stay again.
Stayed 1 night in Aug 2025

8/10 Good

Antoine

Liked: Amenities
Get some lamps with USB connection had to go get a plug
Stayed 1 night in Aug 2025

10/10 Excellent

Yushan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean property. Like Holiday Inn as always.
Stayed 1 night in Jul 2025

2/10 Terrible

Amy

Disliked: Cleanliness
Never again
Stayed 1 night in Aug 2025

4/10 Poor

Theresa

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very friendly. However, the building was very dated and run down. Sticky floors and footprints all around the elevator, worn furnishings and carpet. Probably the worst holiday inn express I've ever seen.
Stayed 1 night in Aug 2025

4/10 Poor

Janice

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
While the staff was friendly, I can’t recommend staying here. Stained furniture in the lobby. My sink was 90% clogged but was not fixed during my stay. General disrepair. Housekeeping staff not close to thorough. My room AC couldn’t keep the room comfortable.
Lobby furniture
Half finished wall
Board bracing up the bathroom counter
Beaten up bathroom door
Stayed 3 nights in Aug 2025

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