4/10 Poor
veronica
7 Mar 2025
I had a 3 night stay and upon check-in my fridge was filled with dirt bugs and swampy water stored in it. The water pressure was very low and the receptionist informed me that there was nothing they could do since the cleaning crew only comes once every 3 days. She didn’t even bother taking my room number. On day 2 a different receptionist informed me that house keeping comes every 3 days and gave me a business card to reach out to management who wouldn’t be back until Monday. She did take my room number and eventually maintenance came immediately started speaking Spanish, frowning, and making phone calls. After speaking with a third representative the third day I was switched to a bigger suit at no charge for my last night and accommodated just a bit, which doesn’t excuse the filth and I professionalism of the staff members. I’ve never stayed at a LaQuinta before and will never choose the hotel again! Terrible! Service, hospitality, and property maintenance!!!!!!!!
veronica
Stayed 3 nights in Feb 2025