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DoubleTree by Hilton San Antonio Airport

3.5 star property

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Photo gallery for DoubleTree by Hilton San Antonio Airport

View from room
Lobby
Meeting facility
View from room
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Hot tub
  • Breakfast available
  • Pool

Explore the area

View in a map
611 NW Loop 410, San Antonio, TX, 78216
  • Place, North Star Mall
    ‪8 min walk‬
  • Place, Alamo
    ‪10 min drive‬
  • Place, River Walk
    ‪11 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(31 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(47 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

LCD TV, pay films, MP3 dock

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Bathtub (Mobillty/Hearing)

LCD TV, pay films, MP3 dock

Studio Suite, 1 King Bed, Bathtub (Mobillty/Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible, Bathtub (Mobillty/Hearing)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 Double Bed, Accessible, Bathtub (Mobillty/Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible (Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 Double Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby sitting area
Crowne Plaza San Antonio Airport by IHG
  • Hot tub
  • Free airport shuttle
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 1,439 reviews
The price is €81
includes taxes & fees
11 Dec - 12 Dec
Crowne Plaza San Antonio Airport by IHG

About this property

DoubleTree by Hilton San Antonio Airport

Hotel with free parking, in the vicinity of San Antonio River
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
DoubleTree by Hilton San Antonio Airport offers 384 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton San Antonio Airport. During your stay, you'll be within walking distance of North Star Mall. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and extended parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by car from San Antonio River and 11 minutes from River Walk
  • Free airport and local-area shuttle service
DoubleTree by Hilton San Antonio Airport offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 15995 square feet (1486 square metres) and includes a conference centre. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly DoubleTree by Hilton San Antonio Airport. An area shuttle within 3 mi and A roundtrip airport shuttle (available 24 hours) are free. Self parking is free.

This 3.5-star San Antonio hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10 AM.
DoubleTree by Hilton San Antonio Airport has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Valet parking on site (USD 15 per day)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Hot tub
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (15,995 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 13 floors
  • Banquet hall
  • Built in 1981
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between noon and midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 18.95 per person
  • Valet parking fee: USD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and midnight
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Northstar
Hilton Northstar Hotel
Hilton Northstar Hotel San Antonio Airport
Hilton San Antonio Airport Northstar
Hilton San Antonio Airport Northstar Hotel
Hilton San Antonio Airport Hotel San Antonio

DoubleTree by Hilton San Antonio Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 485 out of 1005 reviews
Rating 8 - Good. 222 out of 1005 reviews
Rating 6 - Okay. 139 out of 1005 reviews
Rating 4 - Poor. 74 out of 1005 reviews
Rating 2 - Terrible. 85 out of 1005 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kayla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient, nice, clean a d comfortable!! Super friendly and helpful staff. Loved the pool and the restaurant!
Stayed 1 night in Jul 2025

10/10 Excellent

Yoem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Jeremy

Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness
Stayed 1 night in Aug 2025

4/10 Poor

Hollie

Travelled with family
Disliked: Staff & service, room comfort
Limited hot water. We were across from the elevators and it was so loud! The walls are thin so you heard everything!! Wont be staying again
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good. Wish the beds were bigger.
Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with nice staff
Stayed 1 night in Jul 2025

8/10 Good

Joshual

Stayed 2 nights in Jul 2025

2/10 Terrible

Pete

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good night liked it all, just the walk from parking to lobby a little long with luggage
Stayed 1 night in Jul 2025

4/10 Poor

Maria Linda

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Upon arrival as we entered the area around our room on twelfth floor we could smell a strong odor of cigarettes so we reported this with the manager on duty. She confirmed that management had an investigation prior to our arrival of renter smoking in his room. Later in the evening the people right next door to our room 1212 started blasting a stereo causing several rooms to bang on the ceilings and walls. The music would stop for a few minutes but would start up again throughout the night till 2 am. We couldn’t rest in comfort all night till morning where it started again. Management claimed they made contact with the room but it would just continue. We were tired all day for lack of sleep the next day at a grandsons party we arranged. I spoke with Lexi on our second day and upon discharging on Sunday morning. The Saturday evening was much better but only because the tenants had checked out Saturday morning. We understand that it is difficult to control the behavior of those whom stay at a hotel but we were caught off guard by the first nights stay. I asked Lexi if possible we could be refunded for one of two nights stay and thus this report was requested by her. This was the worst experience we have ever dealt with by far not to mention that the grounds outside were covered in trash and stayed in this condition both days. As Hilton Honors members, we would expect more.
Stayed 2 nights in Jul 2025

4/10 Poor

Heather

Disliked: Cleanliness, amenities
We paid for a 2 bed bedroom, I verified with property before arriving that we needed wheelchair accessable shower. When we got there then the hotel tells us we have to get a one bed room in order to have wheelchair accessable shower, when we specified that we needed a place for our child to sleep, they brought us a rollaway bed that literally felt like sleeping straight on a box spring! No comfort, no wifi included, limited dining...this place was horrible! The staff were friendly though.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ivar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 1 night in Jul 2025

10/10 Excellent

syed

Stayed 1 night in Jul 2025

10/10 Excellent

EMILIA, laredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and servicing
Stayed 1 night in Jul 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Marie

Stayed 1 night in Jul 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bathroom were clean and all areas I been in were clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Pablo

Stayed 4 nights in Jul 2025

10/10 Excellent

Danni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet
Stayed 2 nights in Jul 2025

10/10 Excellent

francis, Williston Park

Stayed 3 nights in Jul 2025

10/10 Excellent

Thelma

Stayed 1 night in Jul 2025