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JW Marriott San Antonio Hill Country Resort & Spa

4.5 star property

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Photo gallery for JW Marriott San Antonio Hill Country Resort & Spa

4 outdoor pools, pool cabanas (surcharge), pool umbrellas
Property amenity
6 restaurants, breakfast, lunch, dinner served; Tex-Mex cuisine
View from property
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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23808 Resort Pkwy, San Antonio, TX, 78261
  • Place, TPC San Antonio
    ‪5 min walk‬
  • Place, Six Flags Fiesta Texas
    ‪21 min drive‬
  • Place, River Walk
    ‪26 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Balcony

8.4 out of 10
Very good
(5 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Signature Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Balcony

  • 83 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • 83 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, Golf View

Studio Suite, 1 Bedroom, Golf View | Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 Bedroom, Golf View

10.0 out of 10
Exceptional
(1 review)
  • 83 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(44 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Balcony

7.2 out of 10
Good
(5 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Signature Room, 2 Queen Beds (Balcony)

Premium bedding, down duvets, pillow-top beds, in-room safe

Signature Room, 2 Queen Beds (Balcony)

  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed

  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

7.4 out of 10
Good
(3 reviews)
  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Transf Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Transf Shwr)

  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Transf Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Transf Shwr)

8.8 out of 10
Excellent
(3 reviews)
  • 43 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Transf Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Transf Shwr)

  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Balcony (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Balcony (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Balcony (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Signature Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Balcony

9.2 out of 10
Wonderful
(46 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

JW Marriott San Antonio Hill Country Resort & Spa

This smoke-free hotel features 6 restaurants, 4 outdoor pools and a full-service spa. WiFi in public areas is free. Additionally, a golf course, free water park access and 4 bars/lounges are on-site. Housekeeping is available on request.
JW Marriott San Antonio Hill Country Resort & Spa offers 1002 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. 65-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, bathrobes, designer toiletries and complimentary toiletries.

This San Antonio hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can play rounds at the 36-hole golf course and enjoy the facilities at the water park with a lazy river and waterslides. 4 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include outdoor tennis courts and a health club.

Children aged under 14 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Lantana Spa has 30 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at JW Marriott San Antonio Hill Country Resort & Spa. During your stay, you're just a quick walk from TPC San Antonio. Features include free WiFi in public areas, plus 4 outdoor pools and 6 restaurants.
  • Free Wi-Fi in some public areas
  • Enjoy Tex-Mex cuisine at Cibolo Moon, one of the property's 6 restaurants and 4 bars/lounges
  • Buffet breakfast offered for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the free water park with a lazy river or swim in the 4 outdoor pools
  • Treat yourself to body treatments, manicures and pedicures or body wraps at Lantana Spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course, 2 outdoor tennis courts and a gym
  • 11.7 mi (18.8 km) from Morgan's Wonderland and 15.4 mi (24.9 km) from The Shops of La Cantera
As a guest of JW Marriott San Antonio Hill Country Resort & Spa, you'll find a full-service spa, a golf course, and a complimentary water park. 4 outdoor swimming pools and 2 hot tubs are also on site. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 19 meeting rooms. Event space at this hotel measures 260000 square feet (24155 square metres) and includes a conference centre. A children's pool, a health club, and spa services are also featured at the luxury JW Marriott San Antonio Hill Country Resort & Spa. Parking is available for a fee.

This 4.5-star San Antonio hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Cibolo Moon – This restaurant specialises in Tex-Mex cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
18 Oaks – Overlooking the golf course, this steakhouse specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open selected days.
Rivertop Grill – This poolside restaurant only serves lunch. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
High Velocity – This sports bar specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Crooked Branch – This restaurant specialises in Asian cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 34 per day; includes in/out privileges)
  • Covered valet parking on site (USD 49 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: USD 32 to 39 for adults and USD 15 to 19 for children
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 18 Oaks
  • Cibolo Moon
  • Crooked Branch
  • High Velocity
  • Rivertop Grill

Things to do

  • 2 hot tubs
  • 2 outdoor tennis courts
  • 24-hour gym
  • 36-hole golf course
  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Game viewing
  • Games
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Lazy river
  • Library
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (260,000 square foot of space)

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 30 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 10 buildings
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Double-glazed windows
  • Fireplace in lobby
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 October to 3 October:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1.240 per cent destination fee will be charged.
  • Resort fee: USD 65.38 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 32 to 39 for adults and USD 15 to 19 for children
  • Fee for in-room wireless Internet: USD 15.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 15.95 per day (rates may vary)
  • Self-parking fee: USD 34 per day (in/out privileges)
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Hill
JW Marriott Hill Resort
JW Marriott San Antonio Hill Country
JW Marriott San Antonio Hill Country Resort
Marriott Hill
Jw Marriott San Antonio Hill Country Hotel San Antonio
Jw Marriott San Antonio Hill Country Resort And Spa
JW Marriott Hill Country Resort
JW Marriott Hill Country
Jw Marriott San Antonio Hill Country Hotel San Antonio
JW Marriott San Antonio Hill Country Resort Spa

JW Marriott San Antonio Hill Country Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 714 out of 1000 reviews
Rating 8 - Good. 144 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashraf

Stayed 1 night in Nov 2025

10/10 Excellent

Ezekiel

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Grounds
Stayed 1 night in Dec 2025

8/10 Good

Charles

Stayed 1 night in Jan 2026

6/10 Okay

jessica

Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Stayed 2 nights in Dec 2025

6/10 Okay

Federico

Travelled with family
Liked: Amenities
Rooms are dated. Bathroom is old.
Stayed 6 nights in Dec 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything exceptional as always!
Stayed 3 nights in Dec 2025

10/10 Excellent

Erin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort and food presentation was amazing! 10/10!!!
Stayed 4 nights in Dec 2025

2/10 Terrible

Nicole

Disliked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice resort excellent for families. My kids loved the beach the slides and lazy river
Stayed 2 nights in Dec 2025

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice resort with lots of activities for families We loved it!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Sion

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is a beautiful resort great staff, food and lots of things to do. Great for families
Stayed 2 nights in Dec 2025

10/10 Excellent

Fernando

Stayed 1 night in Dec 2025

10/10 Excellent

Oneida

Liked: Cleanliness, amenities, property conditions & facilities
Excelent
Stayed 1 night in Dec 2025

10/10 Excellent

Yongho

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2025

10/10 Excellent

yehlen

Liked: Cleanliness, amenities, property conditions & facilities
clean room, amazing amenities
Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean quiet and comfy staff was very nice
Stayed 1 night in Nov 2025

10/10 Excellent

Rex

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The JW Marriott property is really elegant and beautifully decorated. We loved our ICE experience.
Stayed 1 night in Dec 2025

10/10 Excellent

Dominic

Stayed 1 night in Dec 2025

6/10 Okay

Gerardo

Liked: Staff & service, amenities
Weekend 2 night stay. The registration was wonderful. The restaurants and bars super nice. The resort itself is gorgeous and beautifully decorated for Christmas !! However the rooms are ready for a Refresh remodel !!!The room smelled musty. Probably the fact that they still have carpets in the room. Bathrooms ready for updates as well. Asked for sheets to be changed because they smelled musty and they did not. Mattress also need updating. Bathroom amenities were wonderful. they smelled musty but they did not.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Dec 2025

10/10 Excellent

Neil

Stayed 1 night in Oct 2025

10/10 Excellent

Maggie

Stayed 1 night in Dec 2025

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder stay can't wait to co.e back again.
Stayed 2 nights in Nov 2025

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