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The Phoenix Hotel

Property class: 3
VIP Access

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Photo gallery for The Phoenix Hotel

Bar (on property)
Interior
Outdoor pool, a heated pool
42-inch flat-screen TV with cable channels, TV, iPod dock
Fireplace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available

Explore the area

View in a map
601 Eddy St, San Francisco, CA, 94109
  • Place, Great American Music Hall
    ‪3 min walk‬
  • Place, Van Ness Avenue
    ‪3 min walk‬
  • Place, Bill Graham Civic Auditorium
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Poolside Two Queen Room

Poolside Two Queen Room | In-room safe, desk, iron/ironing board, free WiFi

Poolside Two Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Room

Two Queen Room | In-room safe, desk, iron/ironing board, free WiFi

Two Queen Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Two Double Room

Accessible Two Double Room | In-room safe, desk, iron/ironing board, free WiFi

Accessible Two Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio King Suite

Studio King Suite | In-room safe, desk, iron/ironing board, free WiFi

Studio King Suite

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Poolside King Room

Poolside King Room | In-room safe, desk, iron/ironing board, free WiFi

Poolside King Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King Room

In-room safe, desk, iron/ironing board, free WiFi

Accessible King Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Room

In-room safe, desk, iron/ironing board, free WiFi

King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

King Suite | In-room safe, desk, iron/ironing board, free WiFi

King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Headliner Suite

Headliner Suite | In-room safe, desk, iron/ironing board, free WiFi

Headliner Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free WiFi

Superior King Room

  • Sleeps 2

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About this property

The Phoenix Hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking and concierge services. Housekeeping is available on request.
The Phoenix Hotel offers 44 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the pool at The Phoenix Hotel. During your stay, you're just a quick walk from Van Ness Avenue. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy pool views while dining at Chambers
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Moscone Convention Center and a few minutes from Oracle Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a vending machine, and tour/ticket assistance are also featured at The Phoenix Hotel. For a fee, parking is available.

This 3-star San Francisco hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 10:00 AM.
Chambers – This poolside restaurant only serves dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chambers

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1956
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults and USD 15 to 30 for children
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
Property Registration Number 016235201001
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

The Phoenix Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 689 out of 1002 reviews
Rating 8 - Good. 189 out of 1002 reviews
Rating 6 - Okay. 63 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities
While the neighborhood may look unsettling, once you get inside you'll find an historic gem. Large, clean rooms with updated bathrooms, modern amenities, great connectivity for work, and best of all, a welcoming and always friendly staff. As someone who travels all the time and stays at Hiltons and Marriotts, this place has great character and is safe. Highly recommend!
Stayed 5 nights in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
End of an era
Stayed 1 night in Dec 2025

10/10 Excellent

sukhpal

Stayed 1 night in Jan 2026

10/10 Excellent

Josh

Stayed 2 nights in Jan 2026

10/10 Excellent

mike

Stayed 1 night in Jan 2026

10/10 Excellent

Jodi

Stayed 2 nights in Jan 2026

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from all of the staff, who were all super friendly. We got there early in the day and expected to have them hold our bags and return later to check in but they gave us a happy surprise when they said they had a room available for us. One note - the rooms aren't quiet to outdoor sounds. That didn't bother us because were where there for a party which was on property.
Stayed 1 night in Jan 2026

10/10 Excellent

Hillary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Shaochen

Liked: Cleanliness, staff & service, amenities
Great stuff and room is vibe
Stayed 1 night in Dec 2025

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Love this place so much! So many great memories were made there.I will miss it dearly!
Stayed 1 night in Dec 2025

10/10 Excellent

Susan Zweigle

Stayed 2 nights in Dec 2025

10/10 Excellent

Sarah

Liked: Property conditions & facilities
Loved the on site parking directly in front. The staff was excellent. I really wanted to go in the heated pool. Check in and check out times are absolutely fabulous.
Stayed 2 nights in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff both AM and PM were sooo amazing! The ambiance is SO FUN, the rooms are modest but the pillows were so comfy and the linens were fresh and clean. We didn't gumb much time in the room since we were in the city to have fun!! Every staff member was so Helpful, Accomodating and great warm personalities. Thank you !!!
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin, London

Stayed 4 nights in Dec 2025

10/10 Excellent

Timothy

Stayed 1 night in Dec 2025

10/10 Excellent

Tong

Stayed 1 night in Dec 2025

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Such a fun one-night staycation at the legendary Phoenix Hotel. Cool sexy room, warm dip in the iconic pool and fun in the courtyard with friends. With the history of the Phoenix and being a local musician, it had a lot of meaning to stay there. I hope someone keeps it going in January!
Coolest pool anywhere. 86 degrees.
Sexy lighting.
The Phoenix.
Great poster in the room.
Stayed 1 night in Dec 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service
The hotel is a cool retro place, it's older. The room was very cold and the heater was ancient. The staff were helpful. The neighborhood is not the best
Stayed 1 night in Nov 2025

10/10 Excellent

Hananiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just an awesome place to be staff always amazing pool super warm and parking perfect
Stayed 2 nights in Nov 2025

10/10 Excellent

Levi

Liked: Cleanliness, property conditions & facilities, room comfort
Really enjoyed the ambience of this gem in San Francisco! Its a shame that it wont be around for much longer. We were disappointed that we didn't get to visit the bar and restaurant, they were closed on a Friday night - perhaps forever? not certain. Love you guys, keep it real!
Stayed 1 night in Nov 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Walking distance to food, bars and stores Parking is secure Someone always at the front desk. Nice and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, aesthetic fantastic, beautiful details, one of a kind. You have to stay here at least once! Culturally iconic.
Stayed 1 night in Nov 2025

8/10 Good

Claudia

Travelled with group
Liked: Cleanliness, staff & service
The ambiance is hard to match
Stayed 1 night in Nov 2025

10/10 Excellent

Cindy

Stayed 1 night in Nov 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Awesome vibe! Too bad it's closing...
Stayed 1 night in Nov 2025

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