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S.J. Suites Hotel

3.0 star property

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Relax in our stylish lobby with a comfortable seating area, reception desk, and flat-screen TV.
Welcome to our reception area, where you can check in and enjoy a comfortable seating area with a sofa and chair.
Relax in this inviting space with a large bed, dresser, and desk, featuring a flat-screen TV and framed artwork.
Experience the sleek, contemporary design of S.J. Suites Hotel, featuring a flat facade and large windows.
Features a pedestal sink, toilet, and trash bin, along with a mirror and hairdryer.

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
Fortaleza Street N 253, San Juan, 00901
  • Port of San Juan
    ‪4 min walk‬
  • Puerto Rico Convention Center
    ‪6 min drive‬
  • Pan American Pier
    ‪7 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Single Room, 1 Queen Bed

8.6 out of 10
Excellent
(32 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premium Room

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

S.J. Suites Hotel

Hotel in San Juan, a short walk to Port of San Juan
Along with a snack bar/deli, this smoke-free hotel has coffee/tea in a common area and a microwave in a common area. WiFi in public areas is free. Other amenities include a business centre, concierge services and dry cleaning. Housekeeping is available once per stay.
S.J. Suites Hotel offers 27 air-conditioned accommodations, with free toiletries. This individually furnished accommodation includes desks. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. This San Juan hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided once per stay.

The recreational activities listed below are available either on-site or nearby; fees may apply.
S.J. Suites Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Port of San Juan. You'll find features such as free WiFi in public areas, plus a snack bar/deli and a business centre.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes rowing/canoeing
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Port of San Juan and a 3-minute drive from Pan American Pier
There's a snack bar/deli on site. WiFi is free in public spaces. Business amenities include a business centre and coworking spaces. S.J. Suites Hotel also features multilingual staff, coffee/tea in common area, and concierge services.

This 3-star San Juan hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Rowing/canoeing
  • TV in common areas
  • Water sports equipment

Family friendly

  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business centre
  • Coworking space

Outdoors

  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 1:00 AM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
The front desk at this property is open daily from 9:00 AM - 1:00 AM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel S.J.
S.J. Hotel
S.J. Suites
S.J. Suites Hotel
S.J. Suites Hotel San Juan
S.J. Suites San Juan
S.J. Suites Hotel Hotel
S.J. Suites Hotel San Juan
S.J. Suites Hotel Hotel San Juan

S.J. Suites Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 155 out of 380 reviews
Rating 8 - Good. 111 out of 380 reviews
Rating 6 - Okay. 57 out of 380 reviews
Rating 4 - Poor. 28 out of 380 reviews
Rating 2 - Terrible. 29 out of 380 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Loren

Liked: Cleanliness, staff & service
No room thermostat, no window.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Apr 2025

4/10 Poor

William

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Way over rated.

The first room we were put in would need an upgrade to be considered a prison cell. No windows, no hot water, toilet couldn’t flush solid waste. A room and a bed. No table or chair. No where to open your luggage except the floor.
Stayed 3 nights in Apr 2025

2/10 Terrible

Deborah Joan

Stayed 1 night in Apr 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Old San Juan 😎 Hotel

Location was excellent walking distance to all major Old San Juan attractions and restaurants. staff very attentive and helpful. Room comfortable just needed a small table/dresser or shelves to put stuff. Building has an elevator.
Stayed 3 nights in Mar 2025

6/10 Okay

Jimmie, jacksonville

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Homeless sleeping in the lobby.
Stayed 1 night in Mar 2025

10/10 Excellent

Lucille

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to everything, clean, security conscious.
Stayed 1 night in Mar 2025

10/10 Excellent

Debra

Stayed 1 night in Mar 2025

10/10 Excellent

Kathreen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property location was the best! Old San Juan had many food, music, and shopping options. Ubers were available, easy to get, and inexpensive. The room was clean and the decor was neat. The bed was very firm (too firm for us), but new. The staff were very friendly. No breakfast at the hotel, but coffee is available in a.m. hint: bring your own coffee cup. The cups provided are very small. Would recommend and stay again.
Stayed 1 night in Mar 2025

6/10 Okay

Jeffery

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service
Nice location in Old San Juan. Only stayed one night before a cruise. Staff was friendly and helpful. Stored our luggage when we arrived before check in time and after check out since we had a later boarding time.
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Stayed 2 nights in Mar 2025

6/10 Okay

Lynn

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Should have glasses and hand towels in the bathroom. Hot water very slow to come.
Stayed 1 night in Mar 2025

8/10 Good

Tarif

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is a rundown dump. It is nothing like what is advertised. It says this is a Hilton property. If it is then Hilton needs to close this down. This is coming from a Hilton rewards member. Room smells, bed is small, carpet is dirty, building is old, door is unsecure. I am itchy just staying in this room. I am sleeping with all the lights on because of how filthy the room is. I need to be sure nothing is crawling on me. So upset I paid almost $200 to stay in this dumb for one night.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeremy, MADISON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk went above and beyond whenever I asked for anything.
Stayed 2 nights in Feb 2025

8/10 Good

Carl

Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service
Stayed overnight prior to a cruise departure. Not at all fancy or updated, but was affordable, clean, comfortable, safe and quiet. We wanted a quick stay in Old San Juan and this worked for us.
Stayed 1 night in Feb 2025

6/10 Okay

Zarna

Liked: Staff & service
The staff was absolutely amazing. However the sink in the bathroom kept on clogging. We asked to get that checked out or fixed and it wasn't. (Only reason for a 3)
Stayed 3 nights in Feb 2025

8/10 Good

Brandi

Stayed 1 night in Feb 2025

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities
Liked hotel was right in the middle of everything
Stayed 2 nights in Feb 2025

10/10 Excellent

Celina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really loved staying here it was really convenient. Probably the best was the customer service, the manager Blanco was really helpful and made our stay amazing. Can’t wait to come back!
Stayed 6 nights in Feb 2025

6/10 Okay

Daniel

Travelled with family
Disliked: Property conditions & facilities
If you want a cheap no frills but excellent location hotel, this is fine. If you are traveling with anyone that wants more than the most basic amenities and accomodations, go elsewhere. I was traveling with just my 16 year old son so we didn't need anything other than basic. We walked all over lovely old San Juan from this hotel and that's all we wanted.
Stayed 4 nights in Feb 2025

6/10 Okay

NAZAR MOHAMMED, KISSIMMEE

Business traveller
Near all attractions
Stayed 3 nights in Feb 2025